Govern · workforce
Role transitions
The capacity ledger says where the hours went. more
Health
What is happening to the people
Role transitions by stage, with the full-time equivalents released, redeployed and unplaced.
Headcounts are held as full-time equivalents to one decimal place and rounded to whole people for display, so the parts can differ from the total by one.
How it runs
Four headcounts, walked from the payroll down to the depot
The platform publishes four different people numbers. more
The bridge
Every step names what it counts and what it drops.
Every named person in the company register, in and out of scope.
Manufacturing & Plant Operations (7,236) — dropped because no agent in this estate touches that work.
The collection of functions this platform covers. 31,138 of them carry a depot tower on their record.
Not people — the transactional roles the 154 sub-functions carry, held as full-time equivalents. 14.8% of the in-scope population … more
The portion carried by the 12 towers rather than by a retained function — 43.8% of the capacity ledger. more
The four are nested by design, not by a reconciliation this platform can perform. The person register keys sub-functions by its own 81 labels and none of them match the capacity ledger’s slugs, so there is no person-level join between the payroll and the transition records. Anyone who needs the two tied together needs a connector into the customer’s own human resources system, and none is attached.
Consultation coverage
The discipline that decides whether any of this can legally happen in Europe.
transitions that require a representative body to be consulted sit behind a pack that has actually been issued to a counterpart.
All 60 of them carry a consultation reference in the ledger — none is blank. The gap above is issuance, not discipline.
A reference on file is not the same as a pack that has reached a counterpart. Works-council packs shows which of those documents have actually been issued.
Where the plans stand
A plan that exists is not a plan that has happened. more
People are in the new role and the plan is closed.
Moves have started; the plan is not closed.
With a representative body and cannot move until it responds.
Written and dated; nothing has moved yet.
The capacity was released and no plan exists.
Stopped on a named obstacle.
Where the capacity goes
Eight destinations, ranked by the capacity moving into them. more
Roles held flat; released hours absorbed volume growth rather than headcount reduction.
Redeployed into customer-facing escalation ownership.
Redeployed into scenario work and strategy authoring review.
Redeployed into exception judgment and supplier relationship work.
Redeployed into agent supervision, calibration and coaching.
Redeployed into control design and independent testing.
Redeployed into cross-function process redesign.
Redeployed into data stewardship and evidence quality.
By jurisdiction
Three of these jurisdictions cannot be deployed into until a representative body has been consulted. more
| Jurisdiction | Consultation duty | Records | Released | Unplaced | Require consultation | Pack |
|---|---|---|---|---|---|---|
| United States | Notification only | 57 | 1,131 | 285 | 0 | WCP-US-01 · Issued |
| France | Binding before deployment | 25 | 445 | 55 | 25 | WCP-FR-01 · Concluded |
| United Kingdom | Notification only | 20 | 436 | 99 | 0 | WCP-UK-01 · Issued |
| Germany | Binding before deployment | 18 | 383 | 194 | 18 | WCP-DE-01 · Awaiting response |
| Brazil | Binding before deployment | 17 | 407 | 130 | 17 | WCP-BR-01 · Draft |
| Australia | Notification only | 9 | 139 | 61 | 0 | WCP-AU-01 · Not started |
| Singapore | Notification only | 8 | 200 | 102 | 0 | WCP-SG-01 · Draft |
By function
Ranked by unplaced capacity, because that is the number a works council will ask about first.
Stopped, and why
Every blocked record names the obstacle and the person who owns clearing it. more
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.
Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.
Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
The ledger
Every sub-function that released capacity, grouped by function. more
61 → 42 · 12 redeployed · 1 attrition · 7 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 802 training hours
Sep 27, 2025 → Jul 31, 2026
Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Demand Planning
46 → 25 · 13 redeployed · 1 attrition · 7 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 819 training hours
Sep 5, 2025 → Aug 24, 2026
Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Supply Planning
5 → 3 · 1 redeployed · 0 attrition · 0 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 123 training hours
Sep 9, 2025 → Aug 20, 2026
Nils Bergström · HR Business Partner · Supply Chain · line owner VP Integrated Business Planning
88 → 42 · 28 redeployed · 6 attrition · 12 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 1,779 training hours
Mar 22, 2026 → Jun 5, 2027
Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Inventory Management
87 → 42 · 26 redeployed · 5 attrition · 13 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 2,104 training hours
May 8, 2026 → Apr 16, 2027
Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Logistics
74 → 37 · 22 redeployed · 4 attrition · 11 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 1,469 training hours
May 3, 2026 → Apr 22, 2027
Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Fulfillment Operations
70 → 47 · 0 redeployed · 1 attrition · 22 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 0 training hours
Starts May 8, 2026 · no end date set
Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Global Trade
No transition plan has been written. more
103 → 51 · 44 redeployed · 5 attrition · 3 unplaced
Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer
Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 4,555 training hours
Aug 27, 2025 → Feb 26, 2027
Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Supplier Collaboration
31 → 21 · 6 redeployed · 1 attrition · 2 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 496 training hours
Nov 24, 2025 → Apr 15, 2027
Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Order Promising
40 → 28 · 0 redeployed · 0 attrition · 12 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 0 training hours
Starts Jul 30, 2025 · no end date set
Nils Bergström · HR Business Partner · Supply Chain · line owner VP Supply Chain Strategy
No transition plan has been written. more
78 → 55 · 0 redeployed · 1 attrition · 22 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 0 training hours
Apr 7, 2026 → Nov 24, 2026
Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Supply Resilience
Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.
91 → 56 · 29 redeployed · 4 attrition · 3 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 2,280 training hours
Dec 8, 2025 → Apr 1, 2027
Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Service Desk
97 → 54 · 39 redeployed · 4 attrition · 0 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 2,794 training hours
Jan 28, 2026 → Jul 9, 2026
Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Identity & Access Management
23 → 11 · 9 redeployed · 1 attrition · 1 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 570 training hours
Dec 6, 2025 → Apr 3, 2027
Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Workplace Technology
46 → 25 · 13 redeployed · 1 attrition · 6 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 1,267 training hours
Aug 19, 2025 → Sep 11, 2026
Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Cloud Infrastructure
40 → 21 · 0 redeployed · 1 attrition · 18 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 0 training hours
Oct 17, 2025 → Jan 3, 2027
Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Network Services
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
99 → 58 · 41 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 977 training hours
May 17, 2026 → Apr 7, 2027
Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Application Services
38 → 20 · 0 redeployed · 1 attrition · 17 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 0 training hours
Nov 2, 2025 → Dec 16, 2026
Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Security Operations
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
39 → 27 · 7 redeployed · 1 attrition · 3 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 651 training hours
Aug 3, 2025 → Sep 27, 2026
Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Data Platform
39 → 27 · 9 redeployed · 1 attrition · 2 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 774 training hours
Apr 14, 2026 → May 11, 2027
Dana Whitfield · HR Business Partner · Information Technology · line owner Director, IT Asset Management
75 → 36 · 0 redeployed · 1 attrition · 38 unplaced
Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer
Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 0 training hours
Starts Jan 12, 2026 · no end date set
Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Change Management
No transition plan has been written. more
5 → 3 · 2 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 50 training hours
Sep 6, 2025 → Aug 23, 2026
Dana Whitfield · HR Business Partner · Information Technology · line owner Director, IT Financial Management
70 → 35 · 34 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 823 training hours
Aug 17, 2025 → Sep 13, 2026
Beatrix Halloran · HR Business Partner · Legal · line owner Director, Commercial Contracts
87 → 62 · 14 redeployed · 2 attrition · 9 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 1,144 training hours
Dec 18, 2025 → Oct 28, 2026
Beatrix Halloran · HR Business Partner · Legal · line owner Associate General Counsel, Commercial
25 → 14 · 9 redeployed · 1 attrition · 0 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 854 training hours
Jul 27, 2025 → Mar 31, 2027
Beatrix Halloran · HR Business Partner · Legal · line owner Company Secretary
84 → 63 · 13 redeployed · 1 attrition · 7 unplaced
Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer
Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 1,362 training hours
Feb 27, 2026 → Aug 14, 2026
Beatrix Halloran · HR Business Partner · Legal · line owner Chief Compliance Officer
83 → 62 · 0 redeployed · 1 attrition · 20 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 0 training hours
Mar 12, 2026 → Dec 21, 2026
Beatrix Halloran · HR Business Partner · Legal · line owner VP Regulatory Affairs
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
47 → 34 · 13 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 322 training hours
Feb 21, 2026 → Aug 20, 2026
Beatrix Halloran · HR Business Partner · Legal · line owner Chief IP Counsel
49 → 34 · 0 redeployed · 1 attrition · 14 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 0 training hours
Nov 19, 2025 → Nov 29, 2026
Beatrix Halloran · HR Business Partner · Legal · line owner VP Litigation
Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.
52 → 37 · 10 redeployed · 1 attrition · 5 unplaced
Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer
Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 998 training hours
Mar 4, 2026 → Aug 9, 2026
Beatrix Halloran · HR Business Partner · Legal · line owner Associate General Counsel, Employment
43 → 33 · 0 redeployed · 0 attrition · 9 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 0 training hours
Feb 19, 2026 → Jan 13, 2027
Beatrix Halloran · HR Business Partner · Legal · line owner Data Protection Officer
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
52 → 35 · 0 redeployed · 1 attrition · 17 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 0 training hours
Starts Jul 26, 2025 · no end date set
Beatrix Halloran · HR Business Partner · Legal · line owner Director, Legal Operations
No transition plan has been written. more
10 → 7 · 0 redeployed · 0 attrition · 3 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 0 training hours
Mar 11, 2026 → Dec 23, 2026
Beatrix Halloran · HR Business Partner · Legal · line owner Director, Legal Operations
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
34 → 23 · 8 redeployed · 1 attrition · 3 unplaced
Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer
Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 790 training hours
Aug 4, 2025 → Sep 27, 2026
Lena Fischbach · HR Business Partner · Engineering · line owner VP Engineering Operations
51 → 32 · 18 redeployed · 1 attrition · 0 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 1,325 training hours
Sep 7, 2025 → Feb 19, 2026
Lena Fischbach · HR Business Partner · Engineering · line owner Chief Architect
80 → 41 · 25 redeployed · 2 attrition · 13 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 1,568 training hours
Mar 2, 2026 → Aug 10, 2026
Lena Fischbach · HR Business Partner · Engineering · line owner Director, Platform Engineering
58 → 41 · 16 redeployed · 1 attrition · 0 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 1,399 training hours
Sep 12, 2025 → Feb 22, 2026
Lena Fischbach · HR Business Partner · Engineering · line owner Director, Engineering Quality
85 → 55 · 30 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 710 training hours
Sep 7, 2025 → Feb 19, 2026
Lena Fischbach · HR Business Partner · Engineering · line owner Director, Quality Engineering
57 → 31 · 18 redeployed · 1 attrition · 6 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 1,593 training hours
Sep 22, 2025 → Aug 5, 2026
Lena Fischbach · HR Business Partner · Engineering · line owner Director, Release Engineering
97 → 62 · 18 redeployed · 5 attrition · 13 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 1,699 training hours
Mar 22, 2026 → Jun 5, 2027
Lena Fischbach · HR Business Partner · Engineering · line owner Director, Site Reliability
51 → 34 · 17 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 418 training hours
Dec 24, 2025 → Mar 14, 2027
Lena Fischbach · HR Business Partner · Engineering · line owner Director, Engineering Effectiveness
63 → 30 · 0 redeployed · 1 attrition · 32 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 0 training hours
Starts May 10, 2026 · no end date set
Lena Fischbach · HR Business Partner · Engineering · line owner Director, Developer Platform
No transition plan has been written. more
39 → 23 · 0 redeployed · 1 attrition · 16 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 0 training hours
Starts Nov 10, 2025 · no end date set
Lena Fischbach · HR Business Partner · Engineering · line owner Director, Security Engineering
No transition plan has been written. more
11 → 7 · 4 redeployed · 0 attrition · 0 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 243 training hours
Sep 27, 2025 → Mar 3, 2026
Lena Fischbach · HR Business Partner · Engineering · line owner Director, Engineering Analytics
26 → 20 · 4 redeployed · 1 attrition · 1 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 374 training hours
Sep 30, 2025 → Jan 21, 2027
Rosa Iglesias · HR Business Partner · Marketing · line owner VP Brand
61 → 30 · 24 redeployed · 3 attrition · 4 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 1,888 training hours
Jan 19, 2026 → Feb 15, 2027
Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Market Intelligence
72 → 35 · 18 redeployed · 2 attrition · 18 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 1,120 training hours
May 8, 2026 → Oct 22, 2026
Rosa Iglesias · HR Business Partner · Marketing · line owner VP Demand Generation
52 → 36 · 0 redeployed · 1 attrition · 15 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 0 training hours
Starts Mar 31, 2026 · no end date set
Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Content
No transition plan has been written. more
108 → 65 · 28 redeployed · 3 attrition · 12 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 2,499 training hours
Jul 24, 2025 → Oct 8, 2026
Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Campaign Operations
46 → 32 · 13 redeployed · 1 attrition · 0 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 1,144 training hours
Aug 25, 2025 → Feb 11, 2026
Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Digital Experience
29 → 21 · 0 redeployed · 0 attrition · 8 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 0 training hours
Starts Apr 27, 2026 · no end date set
Rosa Iglesias · HR Business Partner · Marketing · line owner VP Product Marketing
No transition plan has been written. more
36 → 26 · 7 redeployed · 1 attrition · 2 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 544 training hours
Oct 4, 2025 → Jun 9, 2027
Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Field Marketing
52 → 39 · 12 redeployed · 1 attrition · 0 unplaced
Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer
Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 1,217 training hours
Oct 19, 2025 → Mar 16, 2026
Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Customer Advocacy
55 → 35 · 0 redeployed · 1 attrition · 20 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 0 training hours
Starts Apr 7, 2026 · no end date set
Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Marketing Operations
No transition plan has been written. more
10 → 6 · 3 redeployed · 0 attrition · 1 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 290 training hours
Dec 22, 2025 → Mar 16, 2027
Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Marketing Analytics
11 → 6 · 4 redeployed · 0 attrition · 0 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 343 training hours
Mar 10, 2026 → Jun 24, 2026
Ruth Ellery · HR Business Partner · Finance · line owner VP Financial Planning & Analysis
21 → 15 · 4 redeployed · 1 attrition · 2 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 266 training hours
Mar 20, 2026 → Jun 7, 2027
Ruth Ellery · HR Business Partner · Finance · line owner Director, Budgeting
60 → 33 · 17 redeployed · 2 attrition · 8 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 1,522 training hours
Aug 8, 2025 → Sep 23, 2026
Ruth Ellery · HR Business Partner · Finance · line owner Director, Management Reporting
57 → 28 · 21 redeployed · 3 attrition · 5 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 1,344 training hours
May 19, 2026 → Apr 4, 2027
Ruth Ellery · HR Business Partner · Finance · line owner Corporate Controller
52 → 37 · 8 redeployed · 1 attrition · 6 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 530 training hours
Feb 12, 2026 → Aug 29, 2026
Ruth Ellery · HR Business Partner · Finance · line owner Chief Accounting Officer
111 → 82 · 21 redeployed · 3 attrition · 5 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 1,435 training hours
May 18, 2026 → Apr 6, 2027
Ruth Ellery · HR Business Partner · Finance · line owner Corporate Treasurer
90 → 68 · 0 redeployed · 1 attrition · 21 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 0 training hours
Starts Nov 19, 2025 · no end date set
Ruth Ellery · HR Business Partner · Finance · line owner VP Tax
No transition plan has been written. more
76 → 48 · 18 redeployed · 1 attrition · 9 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 1,558 training hours
Sep 8, 2025 → Aug 21, 2026
Ruth Ellery · HR Business Partner · Finance · line owner Director, Internal Controls
71 → 54 · 0 redeployed · 1 attrition · 17 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 0 training hours
Apr 17, 2026 → Nov 13, 2026
Ruth Ellery · HR Business Partner · Finance · line owner VP Investor Relations
Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.
7 → 4 · 2 redeployed · 0 attrition · 1 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 102 training hours
Aug 29, 2025 → Aug 31, 2026
Ruth Ellery · HR Business Partner · Finance · line owner Director, Profitability Analytics
50 → 29 · 20 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 487 training hours
Sep 26, 2025 → Mar 3, 2026
Ruth Ellery · HR Business Partner · Finance · line owner Director, Finance Systems
11 → 8 · 3 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 70 training hours
Sep 11, 2025 → Aug 17, 2026
Femi Adebayo · HR Business Partner · Human Resources · line owner VP Workforce Strategy
98 → 59 · 21 redeployed · 2 attrition · 16 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 2,035 training hours
Jan 19, 2026 → Sep 24, 2026
Femi Adebayo · HR Business Partner · Human Resources · line owner VP Talent Acquisition
93 → 62 · 0 redeployed · 1 attrition · 30 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 0 training hours
Feb 25, 2026 → Jan 6, 2027
Femi Adebayo · HR Business Partner · Human Resources · line owner Director, Employee Experience
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
21 → 16 · 5 redeployed · 0 attrition · 0 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 360 training hours
Sep 17, 2025 → Feb 25, 2026
Femi Adebayo · HR Business Partner · Human Resources · line owner VP HR Business Partnering
43 → 34 · 8 redeployed · 0 attrition · 0 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 713 training hours
Aug 25, 2025 → Feb 11, 2026
Femi Adebayo · HR Business Partner · Human Resources · line owner Director, Performance & Talent
86 → 48 · 38 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 910 training hours
Aug 5, 2025 → Mar 22, 2027
Femi Adebayo · HR Business Partner · Human Resources · line owner Director, Learning & Capability
38 → 24 · 0 redeployed · 0 attrition · 14 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 0 training hours
Starts Dec 28, 2025 · no end date set
Femi Adebayo · HR Business Partner · Human Resources · line owner Director, Global Mobility
No transition plan has been written. more
83 → 65 · 12 redeployed · 1 attrition · 6 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 749 training hours
Sep 27, 2025 → Jul 31, 2026
Femi Adebayo · HR Business Partner · Human Resources · line owner VP Total Rewards
73 → 50 · 20 redeployed · 2 attrition · 1 unplaced
Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer
Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 2,070 training hours
Aug 14, 2025 → Mar 12, 2027
Femi Adebayo · HR Business Partner · Human Resources · line owner Director, Employee Relations
26 → 19 · 4 redeployed · 0 attrition · 3 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 365 training hours
Dec 21, 2025 → Oct 25, 2026
Femi Adebayo · HR Business Partner · Human Resources · line owner Director, Culture & Engagement
84 → 54 · 24 redeployed · 3 attrition · 3 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 1,598 training hours
Dec 22, 2025 → Mar 17, 2027
Femi Adebayo · HR Business Partner · Human Resources · line owner Director, HR Technology
61 → 38 · 21 redeployed · 1 attrition · 0 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 1,519 training hours
Sep 3, 2025 → Feb 17, 2026
Aiko Tanabe · HR Business Partner · AI GBS · line owner Tower Lead, Hire-to-Retire
97 → 46 · 35 redeployed · 6 attrition · 9 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 2,266 training hours
Oct 18, 2025 → May 25, 2027
Aiko Tanabe · HR Business Partner · AI GBS · line owner Tower Lead, Source-to-Pay
120 → 79 · 24 redeployed · 5 attrition · 12 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 2,304 training hours
May 2, 2026 → Apr 22, 2027
Aiko Tanabe · HR Business Partner · AI GBS · line owner Tower Lead, Order-to-Cash
60 → 41 · 10 redeployed · 3 attrition · 7 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 621 training hours
Mar 20, 2026 → Jun 7, 2027
Aiko Tanabe · HR Business Partner · AI GBS · line owner Tower Lead, Record-to-Report
117 → 59 · 55 redeployed · 3 attrition · 0 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 5,299 training hours
Aug 18, 2025 → Feb 7, 2026
Aiko Tanabe · HR Business Partner · AI GBS · line owner Head of Service Catalog
5 → 4 · 1 redeployed · 0 attrition · 0 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 86 training hours
Oct 20, 2025 → May 23, 2027
Aiko Tanabe · HR Business Partner · AI GBS · line owner Global Process Owner
47 → 31 · 9 redeployed · 1 attrition · 7 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 578 training hours
Feb 15, 2026 → Aug 26, 2026
Aiko Tanabe · HR Business Partner · AI GBS · line owner Head of Automation
75 → 37 · 26 redeployed · 5 attrition · 7 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 1,894 training hours
Oct 24, 2025 → May 19, 2027
Aiko Tanabe · HR Business Partner · AI GBS · line owner Head of Master Data
42 → 26 · 8 redeployed · 1 attrition · 7 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 590 training hours
Feb 1, 2026 → Sep 11, 2026
Aiko Tanabe · HR Business Partner · AI GBS · line owner Head of Service Delivery
28 → 17 · 6 redeployed · 1 attrition · 5 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 388 training hours
Feb 11, 2026 → Aug 31, 2026
Aiko Tanabe · HR Business Partner · AI GBS · line owner Head of Continuous Improvement
60 → 33 · 17 redeployed · 1 attrition · 9 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 1,217 training hours
Sep 14, 2025 → Aug 14, 2026
Aiko Tanabe · HR Business Partner · AI GBS · line owner Head of Service Economics
5 → 4 · 1 redeployed · 0 attrition · 0 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 45 training hours
Sep 13, 2025 → Aug 15, 2026
Karim Belhadj · HR Business Partner · Procurement · line owner VP Category Management
23 → 14 · 7 redeployed · 1 attrition · 1 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 624 training hours
Apr 26, 2026 → Apr 29, 2027
Karim Belhadj · HR Business Partner · Procurement · line owner Director, Procurement Analytics
65 → 47 · 0 redeployed · 1 attrition · 18 unplaced
Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer
Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 0 training hours
Nov 1, 2025 → Dec 18, 2026
Karim Belhadj · HR Business Partner · Procurement · line owner Director, Strategic Sourcing
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
47 → 33 · 14 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 338 training hours
Starts Dec 6, 2025 · no end date set
Karim Belhadj · HR Business Partner · Procurement · line owner VP Sourcing
No transition plan has been written. more
59 → 32 · 23 redeployed · 3 attrition · 1 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 1,670 training hours
Aug 12, 2025 → Mar 14, 2027
Karim Belhadj · HR Business Partner · Procurement · line owner Director, Contract Management
89 → 63 · 26 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 634 training hours
Jan 7, 2026 → Jun 26, 2026
Karim Belhadj · HR Business Partner · Procurement · line owner Director, Supplier Management
61 → 34 · 0 redeployed · 1 attrition · 26 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 0 training hours
Starts Nov 16, 2025 · no end date set
Karim Belhadj · HR Business Partner · Procurement · line owner Director, Supplier Risk
No transition plan has been written. more
106 → 53 · 53 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 1,282 training hours
Aug 10, 2025 → Sep 20, 2026
Karim Belhadj · HR Business Partner · Procurement · line owner Director, Procurement Operations
70 → 33 · 23 redeployed · 2 attrition · 13 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 2,208 training hours
Sep 23, 2025 → Aug 5, 2026
Karim Belhadj · HR Business Partner · Procurement · line owner Director, Accounts Payable Operations
26 → 15 · 8 redeployed · 1 attrition · 2 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 720 training hours
Oct 14, 2025 → May 29, 2027
Karim Belhadj · HR Business Partner · Procurement · line owner Director, Payment Operations
26 → 18 · 6 redeployed · 1 attrition · 1 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 403 training hours
May 18, 2026 → Apr 5, 2027
Karim Belhadj · HR Business Partner · Procurement · line owner Director, Value Assurance
39 → 20 · 19 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 456 training hours
Starts Jan 11, 2026 · no end date set
Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Service Intake
No transition plan has been written. more
51 → 26 · 0 redeployed · 1 attrition · 24 unplaced
Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer
Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 0 training hours
Oct 4, 2025 → Jan 17, 2027
Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Tier-1 Service
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
69 → 38 · 19 redeployed · 1 attrition · 11 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 1,235 training hours
Mar 9, 2026 → Aug 3, 2026
Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Technical Support
74 → 39 · 32 redeployed · 3 attrition · 0 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 2,318 training hours
Jan 5, 2026 → Jun 25, 2026
Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Service Operations
63 → 39 · 21 redeployed · 2 attrition · 1 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 1,664 training hours
Feb 21, 2026 → Jul 23, 2026
Marta Alvarez · HR Business Partner · Customer Service · line owner Head of Knowledge Management
69 → 42 · 15 redeployed · 2 attrition · 11 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 986 training hours
Jan 27, 2026 → Sep 16, 2026
Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Field Service
24 → 13 · 9 redeployed · 1 attrition · 0 unplaced
Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer
Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 978 training hours
Jan 24, 2026 → Jul 6, 2026
Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Warranty & Returns
23 → 16 · 4 redeployed · 0 attrition · 3 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 262 training hours
Jan 29, 2026 → Sep 14, 2026
Marta Alvarez · HR Business Partner · Customer Service · line owner Head of Customer Experience
70 → 42 · 26 redeployed · 3 attrition · 0 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 2,262 training hours
Dec 27, 2025 → Jun 19, 2026
Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Service Quality
53 → 34 · 13 redeployed · 2 attrition · 3 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 819 training hours
Oct 12, 2025 → May 31, 2027
Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Workforce Management
11 → 6 · 4 redeployed · 1 attrition · 1 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 274 training hours
Dec 15, 2025 → Mar 24, 2027
Marta Alvarez · HR Business Partner · Customer Service · line owner Head of Service Analytics
8 → 6 · 2 redeployed · 0 attrition · 0 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 129 training hours
Sep 4, 2025 → Feb 17, 2027
Claudia Ferrari · HR Business Partner · Sales · line owner VP Sales Strategy
47 → 36 · 0 redeployed · 0 attrition · 11 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 0 training hours
Starts Dec 25, 2025 · no end date set
Claudia Ferrari · HR Business Partner · Sales · line owner VP Strategic Accounts
No transition plan has been written. more
74 → 36 · 19 redeployed · 5 attrition · 14 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 1,235 training hours
Mar 18, 2026 → Jun 9, 2027
Claudia Ferrari · HR Business Partner · Sales · line owner Director, Demand Development
28 → 19 · 7 redeployed · 1 attrition · 0 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 552 training hours
Aug 18, 2025 → Mar 7, 2027
Claudia Ferrari · HR Business Partner · Sales · line owner VP Sales Operations
38 → 26 · 9 redeployed · 1 attrition · 3 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 592 training hours
Sep 25, 2025 → Aug 3, 2026
Claudia Ferrari · HR Business Partner · Sales · line owner Director, Solution Consulting
50 → 31 · 14 redeployed · 2 attrition · 3 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 1,296 training hours
May 12, 2026 → Apr 12, 2027
Claudia Ferrari · HR Business Partner · Sales · line owner Director, Deal Desk
25 → 16 · 9 redeployed · 0 attrition · 0 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 598 training hours
Sep 25, 2025 → Dec 26, 2025
Claudia Ferrari · HR Business Partner · Sales · line owner VP Revenue Growth Management
64 → 42 · 17 redeployed · 2 attrition · 2 unplaced
Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer
Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 1,810 training hours
Dec 14, 2025 → Mar 25, 2027
Claudia Ferrari · HR Business Partner · Sales · line owner VP Partners & Alliances
25 → 17 · 7 redeployed · 1 attrition · 0 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 710 training hours
Jul 29, 2025 → Mar 29, 2027
Claudia Ferrari · HR Business Partner · Sales · line owner VP Customer Growth
41 → 29 · 13 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 310 training hours
Nov 7, 2025 → May 4, 2027
Claudia Ferrari · HR Business Partner · Sales · line owner Director, Sales Enablement
66 → 37 · 13 redeployed · 2 attrition · 14 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 965 training hours
May 16, 2026 → Oct 13, 2026
Claudia Ferrari · HR Business Partner · Sales · line owner Director, Sales Compensation
31 → 17 · 9 redeployed · 2 attrition · 4 unplaced
Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted
Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 578 training hours
Mar 25, 2026 → Jun 2, 2027
Tomas Novak · HR Business Partner · Revenue Growth Management · line owner Director, Revenue Data
36 → 29 · 6 redeployed · 1 attrition · 1 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 493 training hours
Jan 17, 2026 → Feb 17, 2027
Tomas Novak · HR Business Partner · Revenue Growth Management · line owner VP Pricing
79 → 42 · 29 redeployed · 4 attrition · 4 unplaced
Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer
Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 3,037 training hours
Dec 21, 2025 → Mar 17, 2027
Tomas Novak · HR Business Partner · Revenue Growth Management · line owner Director, Quote Operations
51 → 26 · 21 redeployed · 3 attrition · 1 unplaced
Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer
Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 2,153 training hours
Aug 20, 2025 → Mar 6, 2027
Tomas Novak · HR Business Partner · Revenue Growth Management · line owner Director, Order Management
52 → 27 · 25 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 590 training hours
Starts Apr 3, 2026 · no end date set
Tomas Novak · HR Business Partner · Revenue Growth Management · line owner Director, Billing Operations
No transition plan has been written. more
112 → 78 · 29 redeployed · 4 attrition · 1 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 2,320 training hours
Jul 26, 2025 → Apr 1, 2027
Tomas Novak · HR Business Partner · Revenue Growth Management · line owner Director, Revenue Accounting
41 → 26 · 14 redeployed · 2 attrition · 0 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 1,001 training hours
Jan 8, 2026 → Jun 27, 2026
Tomas Novak · HR Business Partner · Revenue Growth Management · line owner Director, Renewal Operations
108 → 73 · 35 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 830 training hours
Jan 31, 2026 → Jul 10, 2026
Tomas Novak · HR Business Partner · Revenue Growth Management · line owner Director, Sales Operations
14 → 8 · 6 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 144 training hours
Feb 28, 2026 → Jan 3, 2027
Tomas Novak · HR Business Partner · Revenue Growth Management · line owner VP Revenue Growth Management
Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.
79 → 48 · 0 redeployed · 1 attrition · 30 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 0 training hours
Starts Jul 26, 2025 · no end date set
Tomas Novak · HR Business Partner · Revenue Growth Management · line owner Director, Revenue Systems
No transition plan has been written. more
23 → 13 · 8 redeployed · 1 attrition · 1 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 722 training hours
Dec 8, 2025 → Apr 1, 2027
Tomas Novak · HR Business Partner · Revenue Growth Management · line owner VP Revenue Analytics
57 → 29 · 23 redeployed · 3 attrition · 3 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 1,459 training hours
Nov 29, 2025 → Apr 10, 2027
Owen Blackwood · HR Business Partner · Administration · line owner Director, Workplace Services
9 → 6 · 0 redeployed · 0 attrition · 3 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 0 training hours
Starts May 14, 2026 · no end date set
Owen Blackwood · HR Business Partner · Administration · line owner VP Corporate Real Estate
No transition plan has been written. more
36 → 23 · 7 redeployed · 1 attrition · 5 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 448 training hours
Jan 15, 2026 → Sep 29, 2026
Owen Blackwood · HR Business Partner · Administration · line owner Director, Travel & Expense
46 → 28 · 17 redeployed · 2 attrition · 0 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 1,320 training hours
Feb 4, 2026 → Jul 13, 2026
Owen Blackwood · HR Business Partner · Administration · line owner Chief of Staff, Corporate
60 → 43 · 14 redeployed · 2 attrition · 1 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 890 training hours
Nov 20, 2025 → Apr 19, 2027
Owen Blackwood · HR Business Partner · Administration · line owner Director, Corporate Events
68 → 41 · 14 redeployed · 1 attrition · 12 unplaced
Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer
Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 1,446 training hours
Feb 16, 2026 → Aug 25, 2026
Owen Blackwood · HR Business Partner · Administration · line owner Chief Records Officer
55 → 34 · 21 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 502 training hours
Dec 28, 2025 → Jun 20, 2026
Owen Blackwood · HR Business Partner · Administration · line owner Director, Fleet & Assets
73 → 50 · 17 redeployed · 3 attrition · 4 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 1,487 training hours
Apr 26, 2026 → Apr 29, 2027
Owen Blackwood · HR Business Partner · Administration · line owner Head of EHS
61 → 47 · 9 redeployed · 1 attrition · 5 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 720 training hours
Feb 28, 2026 → Aug 12, 2026
Owen Blackwood · HR Business Partner · Administration · line owner Director, Business Continuity
38 → 26 · 8 redeployed · 1 attrition · 4 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 686 training hours
Sep 2, 2025 → Aug 27, 2026
Owen Blackwood · HR Business Partner · Administration · line owner Director, Corporate Services
80 → 48 · 32 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 773 training hours
Starts May 19, 2026 · no end date set
Owen Blackwood · HR Business Partner · Administration · line owner Manager, Hospitality Services
No transition plan has been written. more
23 → 15 · 5 redeployed · 1 attrition · 3 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 338 training hours
Dec 18, 2025 → Oct 28, 2026
Arjun Shetty · HR Business Partner · Research & Development · line owner Director, Discovery Research
80 → 54 · 24 redeployed · 2 attrition · 0 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 2,285 training hours
Sep 17, 2025 → Feb 25, 2026
Arjun Shetty · HR Business Partner · Research & Development · line owner VP Innovation
60 → 38 · 18 redeployed · 2 attrition · 1 unplaced
Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to
Retires Transaction keying, First-pass review of agent output, Manual sampling · 1,593 training hours
Aug 11, 2025 → Mar 15, 2027
Arjun Shetty · HR Business Partner · Research & Development · line owner Director, Research Methods
36 → 23 · 11 redeployed · 1 attrition · 0 unplaced
Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call
Retires Three-way match clearing, Standard exception clearing, Status chasing · 821 training hours
Sep 7, 2025 → Feb 19, 2026
Arjun Shetty · HR Business Partner · Research & Development · line owner Director, Laboratory Operations
69 → 51 · 12 redeployed · 1 attrition · 6 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 1,104 training hours
Sep 24, 2025 → Aug 4, 2026
Arjun Shetty · HR Business Partner · Research & Development · line owner Director, Data Science
43 → 28 · 13 redeployed · 1 attrition · 0 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 826 training hours
Feb 6, 2026 → Jul 14, 2026
Arjun Shetty · HR Business Partner · Research & Development · line owner Director, Product Development
28 → 16 · 0 redeployed · 0 attrition · 12 unplaced
Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back
Retires Single-function process documentation, Hand-off coordination, Status reporting · 0 training hours
Nov 26, 2025 → Nov 21, 2026
Arjun Shetty · HR Business Partner · Research & Development · line owner Director, IP Capture
Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.
66 → 43 · 16 redeployed · 3 attrition · 4 unplaced
Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register
Retires Queue triage, Template response selection, Manual case routing · 1,011 training hours
Oct 13, 2025 → May 30, 2027
Arjun Shetty · HR Business Partner · Research & Development · line owner VP Regulatory Science
35 → 23 · 9 redeployed · 1 attrition · 1 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 874 training hours
Dec 20, 2025 → Mar 19, 2027
Arjun Shetty · HR Business Partner · Research & Development · line owner Director, External Innovation
45 → 31 · 14 redeployed · 0 attrition · 0 unplaced
Gains Wider scope at the same grade, Second-language or second-market coverage
Retires · 326 training hours
May 2, 2026 → Oct 28, 2026
Arjun Shetty · HR Business Partner · Research & Development · line owner Director, Technology Scouting
9 → 5 · 3 redeployed · 0 attrition · 0 unplaced
Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position
Retires Report assembly, Deck production, Variance commentary drafting · 278 training hours
Dec 31, 2025 → Mar 7, 2027
Arjun Shetty · HR Business Partner · Research & Development · line owner Director, R&D Analytics
Actions
What is waiting on a person
Behind every one of these rows is a named person whose job is changing. more
Place a person with no destination role
Released from a role with nowhere identified to go.
Conclude a consultation
Formally in consultation. There is a legal clock on it.
Start a transition that has not begun
The automation is live and the role change is not.
Unblock a stalled transition
Stopped for a stated reason on the record.
Operations
What this desk is allowed to start
A surface that only reports is not operable. more
Trigger and bound
This desk can plan a transition: name the role, the FTE released, the destination and the consultation requirement. more
Live observability
What the record shows right now
Where the role transitions stand.
Current distribution
154 transitions
Is policy and strategy coming to fruition
Whether the written intent is holding here
26 of 154 role transitions are complete. 32 have not moved.
Not holding on the record
The written commitment is that automation is paired with a plan for the people whose work it changes. more
This ledger is generated from the modeled estate. more
3,141 full-time equivalents come off the old work across 154 sub-functions. 2,013 of those have a named destination, 202 are assumed to leave through natural attrition, and 927 — 30% of the total — have no destination written at all. Leaning 6% of a transformation on attrition is a planning assumption, not a plan.
19 sub-functions have released capacity with no transition record started, and 13 more are blocked on a named obstacle. 60 records sit in a jurisdiction where a representative body must be consulted before anything moves, and 17 of those are not behind an issued pack yet. Those 17 are the ones that stop a deployment, regardless of how good the business case is.
137,483 training hours are committed against 68 hours per redeployed person on average. That is the number to argue about: it is either enough to make a control tester out of an accounts payable clerk, or it is a line in a business case.