LensReading which lens this session carries.

Govern · workforce

Role transitions

The capacity ledger says where the hours went. This says what happened to the person who used to spend them. One record per sub-function: the role before, the role after, the skills delta, the redeployment destination, the timeline and a named owner.

Works-council packs

Health

What is happening to the people

Role transitions by stage, with the full-time equivalents released, redeployed and unplaced.

Transition records
154
one per sub-function · 26 closed
Capacity released
3,141.0
full-time equivalents no longer needed on the old work
Redeployed
2,012.7
64% of released capacity has a destination
Unplaced
926.6
30% released with no destination written
Attrition assumed
201.7
natural exits the plans lean on rather than place
Training hours
137,483
committed to move 2,012.7 people into new work

Where the plans stand

A plan that exists is not a plan that has happened. These are the six states a transition record can be in, with the capacity sitting behind each one.

Complete26sub-functions533.3 released · 1.9 unplaced

People are in the new role and the plan is closed.

Underway34sub-functions689.6 released · 56.6 unplaced

Moves have started; the plan is not closed.

In consultation25sub-functions529.4 released · 134.8 unplaced

With a representative body and cannot move until it responds.

Planned37sub-functions787.6 released · 245.6 unplaced

Written and dated; nothing has moved yet.

Not started19sub-functions382.3 released · 283.1 unplaced

The capacity was released and no plan exists.

Blocked13sub-functions218.8 released · 204.6 unplaced

Stopped on a named obstacle.

Where the capacity goes

Eight destinations, ranked by the capacity moving into them. A destination is only real if somebody can name the work and fund the training.

Absorbed by growth456.3people20 sub-functions · 10,952 training hours

Roles held flat; released hours absorbed volume growth rather than headcount reduction.

Escalation ownership303.3people24 sub-functions · 19,411 training hours

Redeployed into customer-facing escalation ownership.

Scenario and strategy254.0people20 sub-functions · 24,382 training hours

Redeployed into scenario work and strategy authoring review.

Exception judgment241.6people19 sub-functions · 17,395 training hours

Redeployed into exception judgment and supplier relationship work.

Agent supervision225.6people23 sub-functions · 19,852 training hours

Redeployed into agent supervision, calibration and coaching.

Control design and testing196.3people14 sub-functions · 20,416 training hours

Redeployed into control design and independent testing.

Cross-function redesign187.9people18 sub-functions · 15,032 training hours

Redeployed into cross-function process redesign.

Data stewardship147.7people16 sub-functions · 10,043 training hours

Redeployed into data stewardship and evidence quality.

By jurisdiction

Three of these jurisdictions cannot be deployed into until a representative body has been consulted. The pack column says whether that has been done, not whether it went well.

60 records require consultation · 17 of them sit behind no issued pack
JurisdictionConsultation dutyRecordsReleasedUnplacedRequire consultationPack
United StatesNotification only571,130.5284.90WCP-US-01 · Issued
FranceBinding before deployment25444.755.325WCP-FR-01 · Concluded
United KingdomNotification only20436.498.60WCP-UK-01 · Issued
GermanyBinding before deployment18383.4194.118WCP-DE-01 · Awaiting response
BrazilBinding before deployment17407.1130.417WCP-BR-01 · Draft
AustraliaNotification only9138.761.30WCP-AU-01 · Not started
SingaporeNotification only8200.2102.00WCP-SG-01 · Draft

By function

Ranked by unplaced capacity, because that is the number a works council will ask about first.

Supply Chain286.7 released · 11 records
110.0 unplaced3 sub-functions have no working plan
Information Technology252.2 released · 11 records
88.9 unplaced3 sub-functions have no working plan
Legal185.2 released · 11 records
84.9 unplaced5 sub-functions have no working plan
Engineering248.4 released · 11 records
83.5 unplaced2 sub-functions have no working plan
Marketing200.7 released · 11 records
79.4 unplaced3 sub-functions have no working plan
Finance200.3 released · 11 records
73.5 unplaced2 sub-functions have no working plan
Human Resources219.0 released · 11 records
73.4 unplaced2 sub-functions have no working plan
AI GBS & Global Business Services300.2 released · 11 records
62.6 unplacedEvery sub-function has a plan in motion
Procurement & Source-to-Pay232.2 released · 11 records
62.4 unplaced3 sub-functions have no working plan
Customer Service231.4 released · 11 records
53.7 unplaced2 sub-functions have no working plan
Sales172.9 released · 11 records
48.4 unplaced1 sub-function has no working plan
Revenue Operations238.1 released · 11 records
41.7 unplaced3 sub-functions have no working plan
Administration209.8 released · 11 records
36.0 unplaced2 sub-functions have no working plan
Research & Development163.9 released · 11 records
28.2 unplaced1 sub-function has no working plan

Stopped, and why

Every blocked record names the obstacle and the person who owns clearing it. Nothing here is waiting on the platform.

13 records blocked · a further 19 records have no plan at all
Forecast IntegrityRevenue Operations0.0 unplaced

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Tomas Novak · HR Business Partner · Revenue Operations · line owner VP Revenue Operations
Regulatory AffairsLegal19.8 unplaced

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Beatrix Halloran · HR Business Partner · Legal · line owner VP Regulatory Affairs
Litigation & DisputesLegal14.4 unplaced

Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.

Beatrix Halloran · HR Business Partner · Legal · line owner VP Litigation
Privacy & Data ProtectionLegal9.4 unplaced

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Beatrix Halloran · HR Business Partner · Legal · line owner Data Protection Officer
Legal Ops & SpendLegal2.7 unplaced

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Beatrix Halloran · HR Business Partner · Legal · line owner Director, Legal Operations
Sourcing & RFxProcurement & Source-to-Pay17.7 unplaced

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Karim Belhadj · HR Business Partner · Procurement · line owner Director, Strategic Sourcing
Resilience & RiskSupply Chain22.3 unplaced

Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.

Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Supply Resilience
IP Creation & CaptureResearch & Development12.0 unplaced

Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.

Arjun Shetty · HR Business Partner · Research & Development · line owner Director, IP Capture
Investor Relations SupportFinance16.5 unplaced

Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.

Ruth Ellery · HR Business Partner · Finance · line owner VP Investor Relations
OnboardingHuman Resources30.3 unplaced

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Femi Adebayo · HR Business Partner · Human Resources · line owner Director, Employee Experience
NetworkInformation Technology18.1 unplaced

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Network Services
Cybersecurity OperationsInformation Technology17.0 unplaced

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Security Operations
Tier-1 ResolutionCustomer Service24.4 unplaced

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Tier-1 Service

The ledger

Every sub-function that released capacity, grouped by function. The role before and after are written as they would appear in a job architecture, not as a euphemism.

118 of 154 move up a pay band
Supply Chain11 records · 286.7 released · 110.0 unplaced
Demand PlanningPlannedData stewardshipBand heldRT-056
Demand Planning Processing AnalystData Steward, Demand Planning
Headcount

61.0 → 41.9 · 11.8 redeployed · 0.8 attrition · 6.5 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 802 training hours

Timeline and owner

Sep 27, 2025 → Jul 31, 2026

Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Demand Planning

Redeployed into data stewardship and evidence quality.No consultation duty in this jurisdiction
Supply PlanningPlannedEscalation ownershipBand upRT-057
Supply Planning Processing AnalystEscalation Owner, Supply Planning
Headcount

45.7 → 25.4 · 12.8 redeployed · 1.0 attrition · 6.5 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 819 training hours

Timeline and owner

Sep 5, 2025 → Aug 24, 2026

Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Supply Planning

Redeployed into customer-facing escalation ownership.Consultation required · WCP-FR-01
Sales & Operations PlanningIn consultationAgent supervisionBand upRT-058
Sales & Operations Planning SpecialistAgent Supervisor, Sales & Operations Planning
Headcount

5.3 → 3.4 · 1.4 redeployed · 0.1 attrition · 0.4 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 123 training hours

Timeline and owner

Sep 9, 2025 → Aug 20, 2026

Nils Bergström · HR Business Partner · Supply Chain · line owner VP Integrated Business Planning

Redeployed into agent supervision, calibration and coaching.No consultation duty in this jurisdiction
Inventory OptimizationIn consultationEscalation ownershipBand upRT-059
Inventory Optimization Processing AnalystEscalation Owner, Inventory Optimization
Headcount

87.8 → 42.4 · 27.8 redeployed · 5.8 attrition · 11.8 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 1,779 training hours

Timeline and owner

Mar 22, 2026 → Jun 5, 2027

Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Inventory Management

Redeployed into customer-facing escalation ownership.Consultation required · WCP-DE-01
Logistics & TransportationIn consultationCross-function redesignBand upRT-060
Logistics & Transportation Processing AnalystProcess Designer, Logistics & Transportation
Headcount

86.7 → 41.9 · 26.3 redeployed · 5.1 attrition · 13.4 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 2,104 training hours

Timeline and owner

May 8, 2026 → Apr 16, 2027

Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Logistics

Redeployed into cross-function process redesign.No consultation duty in this jurisdiction
Warehouse & FulfillmentIn consultationData stewardshipBand heldRT-061
Warehouse & Fulfillment Processing AnalystData Steward, Warehouse & Fulfillment
Headcount

73.8 → 37.1 · 21.6 redeployed · 4.2 attrition · 10.9 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 1,469 training hours

Timeline and owner

May 3, 2026 → Apr 22, 2027

Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Fulfillment Operations

Redeployed into data stewardship and evidence quality.No consultation duty in this jurisdiction
Trade & CustomsNot startedData stewardshipBand heldRT-062
Trade & Customs Processing AnalystData Steward, Trade & Customs
Headcount

69.7 → 47.2 · 0.0 redeployed · 0.7 attrition · 21.8 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 0 training hours

Timeline and owner

Starts May 8, 2026 · no end date set

Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Global Trade

Redeployed into data stewardship and evidence quality.No consultation duty in this jurisdiction

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Supplier CollaborationUnderwayControl design and testingBand upRT-063
Supplier Collaboration Processing AnalystControl Tester, Supplier Collaboration
Headcount

102.9 → 51.0 · 43.8 redeployed · 5.2 attrition · 2.9 unplaced

Skills delta

Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer

Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 4,555 training hours

Timeline and owner

Aug 27, 2025 → Feb 26, 2027

Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Supplier Collaboration

Redeployed into control design and independent testing.No consultation duty in this jurisdiction
Order PromisingIn consultationCross-function redesignBand upRT-064
Order Promising SpecialistProcess Designer, Order Promising
Headcount

30.5 → 21.3 · 6.2 redeployed · 1.0 attrition · 2.0 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 496 training hours

Timeline and owner

Nov 24, 2025 → Apr 15, 2027

Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Order Promising

Redeployed into cross-function process redesign.Consultation required · WCP-DE-01
Network DesignNot startedScenario and strategyBand upRT-065
Network Design Processing AnalystScenario Analyst, Network Design
Headcount

40.0 → 28.2 · 0.0 redeployed · 0.3 attrition · 11.5 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 0 training hours

Timeline and owner

Starts Jul 30, 2025 · no end date set

Nils Bergström · HR Business Partner · Supply Chain · line owner VP Supply Chain Strategy

Redeployed into scenario work and strategy authoring review.No consultation duty in this jurisdiction

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Resilience & RiskBlockedData stewardshipBand heldRT-066
Resilience & Risk Processing AnalystData Steward, Resilience & Risk
Headcount

78.4 → 55.3 · 0.0 redeployed · 0.8 attrition · 22.3 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 0 training hours

Timeline and owner

Apr 7, 2026 → Nov 24, 2026

Nils Bergström · HR Business Partner · Supply Chain · line owner Director, Supply Resilience

Redeployed into data stewardship and evidence quality.Consultation required · WCP-DE-01

Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.

Information Technology11 records · 252.2 released · 88.9 unplaced
Service DeskUnderwayCross-function redesignBand upRT-111
Service Desk Processing AnalystProcess Designer, Service Desk
Headcount

91.4 → 55.6 · 28.5 redeployed · 3.9 attrition · 3.4 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 2,280 training hours

Timeline and owner

Dec 8, 2025 → Apr 1, 2027

Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Service Desk

Redeployed into cross-function process redesign.No consultation duty in this jurisdiction
Identity & AccessCompleteException judgmentBand upRT-112
Identity & Access Processing AnalystException Judgment Lead, Identity & Access
Headcount

96.7 → 53.5 · 38.8 redeployed · 4.1 attrition · 0.3 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 2,794 training hours

Timeline and owner

Jan 28, 2026 → Jul 9, 2026

Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Identity & Access Management

Redeployed into exception judgment and supplier relationship work.No consultation duty in this jurisdictionEV-RT-112
End-User ComputeUnderwayEscalation ownershipBand upRT-113
End-User Compute SpecialistEscalation Owner, End-User Compute
Headcount

22.5 → 11.3 · 8.9 redeployed · 1.2 attrition · 1.1 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 570 training hours

Timeline and owner

Dec 6, 2025 → Apr 3, 2027

Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Workplace Technology

Redeployed into customer-facing escalation ownership.Consultation required · WCP-BR-01
Infrastructure & CloudPlannedScenario and strategyBand upRT-114
Infrastructure & Cloud Processing AnalystScenario Analyst, Infrastructure & Cloud
Headcount

45.8 → 25.2 · 13.2 redeployed · 1.1 attrition · 6.3 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 1,267 training hours

Timeline and owner

Aug 19, 2025 → Sep 11, 2026

Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Cloud Infrastructure

Redeployed into scenario work and strategy authoring review.No consultation duty in this jurisdiction
NetworkBlockedCross-function redesignBand upRT-115
Network SpecialistProcess Designer, Network
Headcount

39.8 → 20.9 · 0.0 redeployed · 0.8 attrition · 18.1 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 0 training hours

Timeline and owner

Oct 17, 2025 → Jan 3, 2027

Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Network Services

Redeployed into cross-function process redesign.No consultation duty in this jurisdiction

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Application ManagementUnderwayAbsorbed by growthBand heldRT-116
Application Management Processing AnalystApplication Management Specialist — widened scope
Headcount

99.0 → 58.3 · 40.7 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 977 training hours

Timeline and owner

May 17, 2026 → Apr 7, 2027

Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Application Services

Roles held flat; released hours absorbed volume growth rather than headcount reduction.No consultation duty in this jurisdiction
Cybersecurity OperationsBlockedCross-function redesignBand upRT-117
Cybersecurity Operations SpecialistProcess Designer, Cybersecurity Operations
Headcount

37.9 → 20.2 · 0.0 redeployed · 0.7 attrition · 17.0 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 0 training hours

Timeline and owner

Nov 2, 2025 → Dec 16, 2026

Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Security Operations

Redeployed into cross-function process redesign.No consultation duty in this jurisdiction

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Data & Integration PlatformPlannedAgent supervisionBand upRT-118
Data & Integration Platform SpecialistAgent Supervisor, Data & Integration Platform
Headcount

38.6 → 27.2 · 7.4 redeployed · 0.6 attrition · 3.4 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 651 training hours

Timeline and owner

Aug 3, 2025 → Sep 27, 2026

Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Data Platform

Redeployed into agent supervision, calibration and coaching.Consultation required · WCP-BR-01
Asset & LicenseUnderwayAgent supervisionBand upRT-119
Asset & License SpecialistAgent Supervisor, Asset & License
Headcount

38.9 → 27.0 · 8.8 redeployed · 1.4 attrition · 1.7 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 774 training hours

Timeline and owner

Apr 14, 2026 → May 11, 2027

Dana Whitfield · HR Business Partner · Information Technology · line owner Director, IT Asset Management

Redeployed into agent supervision, calibration and coaching.No consultation duty in this jurisdiction
Change & ReleaseNot startedControl design and testingBand upRT-120
Change & Release Processing AnalystControl Tester, Change & Release
Headcount

74.8 → 36.1 · 0.0 redeployed · 1.1 attrition · 37.6 unplaced

Skills delta

Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer

Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 0 training hours

Timeline and owner

Starts Jan 12, 2026 · no end date set

Dana Whitfield · HR Business Partner · Information Technology · line owner Director, Change Management

Redeployed into control design and independent testing.No consultation duty in this jurisdiction

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

IT Financial ManagementPlannedAbsorbed by growthBand heldRT-121
IT Financial Management SpecialistIT Financial Management Specialist — widened scope
Headcount

4.7 → 2.6 · 2.1 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 50 training hours

Timeline and owner

Sep 6, 2025 → Aug 23, 2026

Dana Whitfield · HR Business Partner · Information Technology · line owner Director, IT Financial Management

Roles held flat; released hours absorbed volume growth rather than headcount reduction.Consultation required · WCP-FR-01
Legal11 records · 185.2 released · 84.9 unplaced
Contract LifecyclePlannedAbsorbed by growthBand heldRT-034
Contract Lifecycle Processing AnalystContract Lifecycle Specialist — widened scope
Headcount

69.6 → 35.3 · 34.3 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 823 training hours

Timeline and owner

Aug 17, 2025 → Sep 13, 2026

Beatrix Halloran · HR Business Partner · Legal · line owner Director, Commercial Contracts

Roles held flat; released hours absorbed volume growth rather than headcount reduction.No consultation duty in this jurisdiction
Commercial AdvisoryPlannedCross-function redesignBand upRT-035
Commercial Advisory Processing AnalystProcess Designer, Commercial Advisory
Headcount

87.2 → 61.8 · 14.3 redeployed · 1.7 attrition · 9.4 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 1,144 training hours

Timeline and owner

Dec 18, 2025 → Oct 28, 2026

Beatrix Halloran · HR Business Partner · Legal · line owner Associate General Counsel, Commercial

Redeployed into cross-function process redesign.Consultation required · WCP-FR-01
Corporate & GovernanceUnderwayScenario and strategyBand upRT-036
Corporate & Governance SpecialistScenario Analyst, Corporate & Governance
Headcount

24.5 → 14.1 · 8.9 redeployed · 1.1 attrition · 0.4 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 854 training hours

Timeline and owner

Jul 27, 2025 → Mar 31, 2027

Beatrix Halloran · HR Business Partner · Legal · line owner Company Secretary

Redeployed into scenario work and strategy authoring review.No consultation duty in this jurisdiction
Compliance & EthicsIn consultationControl design and testingBand upRT-037
Compliance & Ethics Processing AnalystControl Tester, Compliance & Ethics
Headcount

83.8 → 62.8 · 13.1 redeployed · 0.9 attrition · 7.0 unplaced

Skills delta

Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer

Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 1,362 training hours

Timeline and owner

Feb 27, 2026 → Aug 14, 2026

Beatrix Halloran · HR Business Partner · Legal · line owner Chief Compliance Officer

Redeployed into control design and independent testing.Consultation required · WCP-DE-01
Regulatory AffairsBlockedAgent supervisionBand upRT-038
Regulatory Affairs Processing AnalystAgent Supervisor, Regulatory Affairs
Headcount

82.6 → 62.0 · 0.0 redeployed · 0.8 attrition · 19.8 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 0 training hours

Timeline and owner

Mar 12, 2026 → Dec 21, 2026

Beatrix Halloran · HR Business Partner · Legal · line owner VP Regulatory Affairs

Redeployed into agent supervision, calibration and coaching.Consultation required · WCP-DE-01

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

IP PortfolioPlannedAbsorbed by growthBand heldRT-039
IP Portfolio Processing AnalystIP Portfolio Specialist — widened scope
Headcount

47.1 → 33.7 · 13.4 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 322 training hours

Timeline and owner

Feb 21, 2026 → Aug 20, 2026

Beatrix Halloran · HR Business Partner · Legal · line owner Chief IP Counsel

Roles held flat; released hours absorbed volume growth rather than headcount reduction.No consultation duty in this jurisdiction
Litigation & DisputesBlockedException judgmentBand upRT-040
Litigation & Disputes Processing AnalystException Judgment Lead, Litigation & Disputes
Headcount

49.3 → 34.4 · 0.0 redeployed · 0.5 attrition · 14.4 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 0 training hours

Timeline and owner

Nov 19, 2025 → Nov 29, 2026

Beatrix Halloran · HR Business Partner · Legal · line owner VP Litigation

Redeployed into exception judgment and supplier relationship work.Consultation required · WCP-DE-01

Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.

Employment LegalIn consultationControl design and testingBand upRT-041
Employment Legal Processing AnalystControl Tester, Employment Legal
Headcount

51.9 → 36.5 · 9.6 redeployed · 0.7 attrition · 5.1 unplaced

Skills delta

Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer

Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 998 training hours

Timeline and owner

Mar 4, 2026 → Aug 9, 2026

Beatrix Halloran · HR Business Partner · Legal · line owner Associate General Counsel, Employment

Redeployed into control design and independent testing.No consultation duty in this jurisdiction
Privacy & Data ProtectionBlockedData stewardshipBand heldRT-042
Privacy & Data Protection Processing AnalystData Steward, Privacy & Data Protection
Headcount

43.1 → 33.3 · 0.0 redeployed · 0.4 attrition · 9.4 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 0 training hours

Timeline and owner

Feb 19, 2026 → Jan 13, 2027

Beatrix Halloran · HR Business Partner · Legal · line owner Data Protection Officer

Redeployed into data stewardship and evidence quality.No consultation duty in this jurisdiction

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Outside Counsel ManagementNot startedCross-function redesignBand upRT-043
Outside Counsel Management Processing AnalystProcess Designer, Outside Counsel Management
Headcount

52.0 → 34.8 · 0.0 redeployed · 0.5 attrition · 16.7 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 0 training hours

Timeline and owner

Starts Jul 26, 2025 · no end date set

Beatrix Halloran · HR Business Partner · Legal · line owner Director, Legal Operations

Redeployed into cross-function process redesign.No consultation duty in this jurisdiction

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Legal Ops & SpendBlockedException judgmentBand upRT-044
Legal Ops & Spend SpecialistException Judgment Lead, Legal Ops & Spend
Headcount

9.8 → 7.0 · 0.0 redeployed · 0.1 attrition · 2.7 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 0 training hours

Timeline and owner

Mar 11, 2026 → Dec 23, 2026

Beatrix Halloran · HR Business Partner · Legal · line owner Director, Legal Operations

Redeployed into exception judgment and supplier relationship work.No consultation duty in this jurisdiction

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Engineering11 records · 248.4 released · 83.5 unplaced
Portfolio & IntakePlannedControl design and testingBand upRT-067
Portfolio & Intake SpecialistControl Tester, Portfolio & Intake
Headcount

34.2 → 22.6 · 7.6 redeployed · 0.7 attrition · 3.3 unplaced

Skills delta

Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer

Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 790 training hours

Timeline and owner

Aug 4, 2025 → Sep 27, 2026

Lena Fischbach · HR Business Partner · Engineering · line owner VP Engineering Operations

Redeployed into control design and independent testing.No consultation duty in this jurisdiction
Architecture & DesignCompleteException judgmentBand upRT-068
Architecture & Design Processing AnalystException Judgment Lead, Architecture & Design
Headcount

51.4 → 31.9 · 18.4 redeployed · 1.1 attrition · 0.0 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 1,325 training hours

Timeline and owner

Sep 7, 2025 → Feb 19, 2026

Lena Fischbach · HR Business Partner · Engineering · line owner Chief Architect

Redeployed into exception judgment and supplier relationship work.Consultation required · WCP-FR-01EV-RT-068
BuildIn consultationEscalation ownershipBand upRT-069
Build Processing AnalystEscalation Owner, Build
Headcount

80.1 → 40.7 · 24.5 redeployed · 1.7 attrition · 13.2 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 1,568 training hours

Timeline and owner

Mar 2, 2026 → Aug 10, 2026

Lena Fischbach · HR Business Partner · Engineering · line owner Director, Platform Engineering

Redeployed into customer-facing escalation ownership.Consultation required · WCP-BR-01
Code Review & QualityCompleteAgent supervisionBand upRT-070
Code Review & Quality Processing AnalystAgent Supervisor, Code Review & Quality
Headcount

57.7 → 40.8 · 15.9 redeployed · 1.0 attrition · 0.0 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 1,399 training hours

Timeline and owner

Sep 12, 2025 → Feb 22, 2026

Lena Fischbach · HR Business Partner · Engineering · line owner Director, Engineering Quality

Redeployed into agent supervision, calibration and coaching.No consultation duty in this jurisdictionEV-RT-070
Test & AssuranceCompleteAbsorbed by growthBand heldRT-071
Test & Assurance Processing AnalystTest & Assurance Specialist — widened scope
Headcount

84.5 → 54.9 · 29.6 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 710 training hours

Timeline and owner

Sep 7, 2025 → Feb 19, 2026

Lena Fischbach · HR Business Partner · Engineering · line owner Director, Quality Engineering

Roles held flat; released hours absorbed volume growth rather than headcount reduction.No consultation duty in this jurisdictionEV-RT-071
Release & DeploymentIn consultationAgent supervisionBand upRT-072
Release & Deployment Processing AnalystAgent Supervisor, Release & Deployment
Headcount

56.7 → 31.2 · 18.1 redeployed · 1.1 attrition · 6.3 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 1,593 training hours

Timeline and owner

Sep 22, 2025 → Aug 5, 2026

Lena Fischbach · HR Business Partner · Engineering · line owner Director, Release Engineering

Redeployed into agent supervision, calibration and coaching.No consultation duty in this jurisdiction
Site ReliabilityPlannedScenario and strategyBand upRT-073
Site Reliability Processing AnalystScenario Analyst, Site Reliability
Headcount

97.2 → 61.8 · 17.7 redeployed · 4.5 attrition · 13.2 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 1,699 training hours

Timeline and owner

Mar 22, 2026 → Jun 5, 2027

Lena Fischbach · HR Business Partner · Engineering · line owner Director, Site Reliability

Redeployed into scenario work and strategy authoring review.Consultation required · WCP-DE-01
Technical DebtUnderwayAbsorbed by growthBand heldRT-074
Technical Debt Processing AnalystTechnical Debt Specialist — widened scope
Headcount

51.0 → 33.6 · 17.4 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 418 training hours

Timeline and owner

Dec 24, 2025 → Mar 14, 2027

Lena Fischbach · HR Business Partner · Engineering · line owner Director, Engineering Effectiveness

Roles held flat; released hours absorbed volume growth rather than headcount reduction.Consultation required · WCP-FR-01
Developer ExperienceNot startedCross-function redesignBand upRT-075
Developer Experience Processing AnalystProcess Designer, Developer Experience
Headcount

62.9 → 30.0 · 0.0 redeployed · 1.0 attrition · 31.9 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 0 training hours

Timeline and owner

Starts May 10, 2026 · no end date set

Lena Fischbach · HR Business Partner · Engineering · line owner Director, Developer Platform

Redeployed into cross-function process redesign.Consultation required · WCP-BR-01

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Security EngineeringNot startedException judgmentBand upRT-076
Security Engineering SpecialistException Judgment Lead, Security Engineering
Headcount

39.4 → 23.2 · 0.0 redeployed · 0.6 attrition · 15.6 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 0 training hours

Timeline and owner

Starts Nov 10, 2025 · no end date set

Lena Fischbach · HR Business Partner · Engineering · line owner Director, Security Engineering

Redeployed into exception judgment and supplier relationship work.Consultation required · WCP-DE-01

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Engineering AnalyticsCompleteEscalation ownershipBand upRT-077
Engineering Analytics SpecialistEscalation Owner, Engineering Analytics
Headcount

10.7 → 6.7 · 3.8 redeployed · 0.2 attrition · 0.0 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 243 training hours

Timeline and owner

Sep 27, 2025 → Mar 3, 2026

Lena Fischbach · HR Business Partner · Engineering · line owner Director, Engineering Analytics

Redeployed into customer-facing escalation ownership.No consultation duty in this jurisdictionEV-RT-077
Marketing11 records · 200.7 released · 79.4 unplaced
Brand & PositioningIn consultationScenario and strategyBand upRT-012
Brand & Positioning SpecialistScenario Analyst, Brand & Positioning
Headcount

25.7 → 20.2 · 3.9 redeployed · 0.5 attrition · 1.1 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 374 training hours

Timeline and owner

Sep 30, 2025 → Jan 21, 2027

Rosa Iglesias · HR Business Partner · Marketing · line owner VP Brand

Redeployed into scenario work and strategy authoring review.No consultation duty in this jurisdiction
Market & Competitive IntelligenceUnderwayCross-function redesignBand upRT-013
Market & Competitive Intelligence Processing AnalystProcess Designer, Market & Competitive Intelligence
Headcount

60.8 → 30.4 · 23.6 redeployed · 2.9 attrition · 3.9 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 1,888 training hours

Timeline and owner

Jan 19, 2026 → Feb 15, 2027

Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Market Intelligence

Redeployed into cross-function process redesign.No consultation duty in this jurisdiction
Demand GenerationPlannedEscalation ownershipBand upRT-014
Demand Generation Processing AnalystEscalation Owner, Demand Generation
Headcount

72.3 → 34.9 · 17.5 redeployed · 2.4 attrition · 17.5 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 1,120 training hours

Timeline and owner

May 8, 2026 → Oct 22, 2026

Rosa Iglesias · HR Business Partner · Marketing · line owner VP Demand Generation

Redeployed into customer-facing escalation ownership.No consultation duty in this jurisdiction
Content StudioNot startedAgent supervisionBand upRT-015
Content Studio Processing AnalystAgent Supervisor, Content Studio
Headcount

52.3 → 36.4 · 0.0 redeployed · 0.6 attrition · 15.3 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 0 training hours

Timeline and owner

Starts Mar 31, 2026 · no end date set

Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Content

Redeployed into agent supervision, calibration and coaching.No consultation duty in this jurisdiction

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Campaign OrchestrationPlannedAgent supervisionBand upRT-016
Campaign Orchestration Processing AnalystAgent Supervisor, Campaign Orchestration
Headcount

108.1 → 65.1 · 28.4 redeployed · 2.6 attrition · 12.0 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 2,499 training hours

Timeline and owner

Jul 24, 2025 → Oct 8, 2026

Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Campaign Operations

Redeployed into agent supervision, calibration and coaching.No consultation duty in this jurisdiction
Digital & WebCompleteAgent supervisionBand upRT-017
Digital & Web Processing AnalystAgent Supervisor, Digital & Web
Headcount

45.8 → 32.1 · 13.0 redeployed · 0.7 attrition · 0.0 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 1,144 training hours

Timeline and owner

Aug 25, 2025 → Feb 11, 2026

Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Digital Experience

Redeployed into agent supervision, calibration and coaching.Consultation required · WCP-FR-01EV-RT-017
Product MarketingNot startedEscalation ownershipBand upRT-018
Product Marketing SpecialistEscalation Owner, Product Marketing
Headcount

28.6 → 20.8 · 0.0 redeployed · 0.2 attrition · 7.6 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 0 training hours

Timeline and owner

Starts Apr 27, 2026 · no end date set

Rosa Iglesias · HR Business Partner · Marketing · line owner VP Product Marketing

Redeployed into customer-facing escalation ownership.No consultation duty in this jurisdiction

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Field & EventsIn consultationCross-function redesignBand upRT-019
Field & Events SpecialistProcess Designer, Field & Events
Headcount

35.5 → 25.8 · 6.8 redeployed · 1.2 attrition · 1.7 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 544 training hours

Timeline and owner

Oct 4, 2025 → Jun 9, 2027

Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Field Marketing

Redeployed into cross-function process redesign.No consultation duty in this jurisdiction
Customer AdvocacyCompleteControl design and testingBand upRT-020
Customer Advocacy Processing AnalystControl Tester, Customer Advocacy
Headcount

51.7 → 39.1 · 11.7 redeployed · 0.9 attrition · 0.0 unplaced

Skills delta

Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer

Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 1,217 training hours

Timeline and owner

Oct 19, 2025 → Mar 16, 2026

Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Customer Advocacy

Redeployed into control design and independent testing.No consultation duty in this jurisdictionEV-RT-020
Marketing Ops & MarTechNot startedEscalation ownershipBand upRT-021
Marketing Ops & MarTech Processing AnalystEscalation Owner, Marketing Ops & MarTech
Headcount

55.1 → 34.6 · 0.0 redeployed · 0.7 attrition · 19.8 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 0 training hours

Timeline and owner

Starts Apr 7, 2026 · no end date set

Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Marketing Operations

Redeployed into customer-facing escalation ownership.Consultation required · WCP-DE-01

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Attribution & AnalyticsUnderwayAgent supervisionBand upRT-022
Attribution & Analytics SpecialistAgent Supervisor, Attribution & Analytics
Headcount

9.7 → 5.5 · 3.3 redeployed · 0.4 attrition · 0.5 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 290 training hours

Timeline and owner

Dec 22, 2025 → Mar 16, 2027

Rosa Iglesias · HR Business Partner · Marketing · line owner Director, Marketing Analytics

Redeployed into agent supervision, calibration and coaching.No consultation duty in this jurisdiction
Finance11 records · 200.3 released · 73.5 unplaced
FP&A & PlanningCompleteAgent supervisionBand upRT-089
FP&A & Planning SpecialistAgent Supervisor, FP&A & Planning
Headcount

10.8 → 6.4 · 3.9 redeployed · 0.2 attrition · 0.3 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 343 training hours

Timeline and owner

Mar 10, 2026 → Jun 24, 2026

Ruth Ellery · HR Business Partner · Finance · line owner VP Financial Planning & Analysis

Redeployed into agent supervision, calibration and coaching.Consultation required · WCP-FR-01EV-RT-089
Budgeting & ForecastingIn consultationException judgmentBand upRT-090
Budgeting & Forecasting SpecialistException Judgment Lead, Budgeting & Forecasting
Headcount

21.1 → 15.0 · 3.7 redeployed · 0.8 attrition · 1.6 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 266 training hours

Timeline and owner

Mar 20, 2026 → Jun 7, 2027

Ruth Ellery · HR Business Partner · Finance · line owner Director, Budgeting

Redeployed into exception judgment and supplier relationship work.No consultation duty in this jurisdiction
Management ReportingPlannedAgent supervisionBand upRT-091
Management Reporting Processing AnalystAgent Supervisor, Management Reporting
Headcount

59.8 → 33.2 · 17.3 redeployed · 1.5 attrition · 7.8 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 1,522 training hours

Timeline and owner

Aug 8, 2025 → Sep 23, 2026

Ruth Ellery · HR Business Partner · Finance · line owner Director, Management Reporting

Redeployed into agent supervision, calibration and coaching.Consultation required · WCP-BR-01
Record-to-Report & CloseUnderwayEscalation ownershipBand upRT-092
Record-to-Report & Close Processing AnalystEscalation Owner, Record-to-Report & Close
Headcount

57.3 → 28.1 · 21.0 redeployed · 3.2 attrition · 5.0 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 1,344 training hours

Timeline and owner

May 19, 2026 → Apr 4, 2027

Ruth Ellery · HR Business Partner · Finance · line owner Corporate Controller

Redeployed into customer-facing escalation ownership.No consultation duty in this jurisdiction
Controllership & PolicyPlannedData stewardshipBand heldRT-093
Controllership & Policy Processing AnalystData Steward, Controllership & Policy
Headcount

51.7 → 36.8 · 7.8 redeployed · 0.7 attrition · 6.4 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 530 training hours

Timeline and owner

Feb 12, 2026 → Aug 29, 2026

Ruth Ellery · HR Business Partner · Finance · line owner Chief Accounting Officer

Redeployed into data stewardship and evidence quality.No consultation duty in this jurisdiction
Treasury & CashUnderwayData stewardshipBand heldRT-094
Treasury & Cash Processing AnalystData Steward, Treasury & Cash
Headcount

111.3 → 82.1 · 21.1 redeployed · 3.2 attrition · 4.9 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 1,435 training hours

Timeline and owner

May 18, 2026 → Apr 6, 2027

Ruth Ellery · HR Business Partner · Finance · line owner Corporate Treasurer

Redeployed into data stewardship and evidence quality.No consultation duty in this jurisdiction
TaxNot startedScenario and strategyBand upRT-095
Tax Processing AnalystScenario Analyst, Tax
Headcount

89.6 → 67.7 · 0.0 redeployed · 0.8 attrition · 21.1 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 0 training hours

Timeline and owner

Starts Nov 19, 2025 · no end date set

Ruth Ellery · HR Business Partner · Finance · line owner VP Tax

Redeployed into scenario work and strategy authoring review.Consultation required · WCP-BR-01

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Internal Controls & Audit InterlockPlannedAgent supervisionBand upRT-096
Internal Controls & Audit Interlock Processing AnalystAgent Supervisor, Internal Controls & Audit Interlock
Headcount

75.8 → 47.7 · 17.7 redeployed · 1.3 attrition · 9.1 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 1,558 training hours

Timeline and owner

Sep 8, 2025 → Aug 21, 2026

Ruth Ellery · HR Business Partner · Finance · line owner Director, Internal Controls

Redeployed into agent supervision, calibration and coaching.No consultation duty in this jurisdiction
Investor Relations SupportBlockedAgent supervisionBand upRT-097
Investor Relations Support Processing AnalystAgent Supervisor, Investor Relations Support
Headcount

71.2 → 54.1 · 0.0 redeployed · 0.6 attrition · 16.5 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 0 training hours

Timeline and owner

Apr 17, 2026 → Nov 13, 2026

Ruth Ellery · HR Business Partner · Finance · line owner VP Investor Relations

Redeployed into agent supervision, calibration and coaching.No consultation duty in this jurisdiction

Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.

Cost & ProfitabilityPlannedEscalation ownershipBand upRT-098
Cost & Profitability SpecialistEscalation Owner, Cost & Profitability
Headcount

6.5 → 4.0 · 1.6 redeployed · 0.1 attrition · 0.8 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 102 training hours

Timeline and owner

Aug 29, 2025 → Aug 31, 2026

Ruth Ellery · HR Business Partner · Finance · line owner Director, Profitability Analytics

Redeployed into customer-facing escalation ownership.Consultation required · WCP-FR-01
Finance SystemsCompleteAbsorbed by growthBand heldRT-099
Finance Systems Processing AnalystFinance Systems Specialist — widened scope
Headcount

49.7 → 29.4 · 20.3 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 487 training hours

Timeline and owner

Sep 26, 2025 → Mar 3, 2026

Ruth Ellery · HR Business Partner · Finance · line owner Director, Finance Systems

Roles held flat; released hours absorbed volume growth rather than headcount reduction.No consultation duty in this jurisdictionEV-RT-099
Human Resources11 records · 219.0 released · 73.4 unplaced
Strategic Workforce PlanningPlannedAbsorbed by growthBand heldRT-100
Strategic Workforce Planning SpecialistStrategic Workforce Planning Specialist — widened scope
Headcount

10.5 → 7.6 · 2.9 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 70 training hours

Timeline and owner

Sep 11, 2025 → Aug 17, 2026

Femi Adebayo · HR Business Partner · Human Resources · line owner VP Workforce Strategy

Roles held flat; released hours absorbed volume growth rather than headcount reduction.Consultation required · WCP-FR-01
Talent AcquisitionPlannedScenario and strategyBand upRT-101
Talent Acquisition Processing AnalystScenario Analyst, Talent Acquisition
Headcount

97.9 → 58.6 · 21.2 redeployed · 2.2 attrition · 15.9 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 2,035 training hours

Timeline and owner

Jan 19, 2026 → Sep 24, 2026

Femi Adebayo · HR Business Partner · Human Resources · line owner VP Talent Acquisition

Redeployed into scenario work and strategy authoring review.No consultation duty in this jurisdiction
OnboardingBlockedCross-function redesignBand upRT-102
Onboarding Processing AnalystProcess Designer, Onboarding
Headcount

93.3 → 61.7 · 0.0 redeployed · 1.3 attrition · 30.3 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 0 training hours

Timeline and owner

Feb 25, 2026 → Jan 6, 2027

Femi Adebayo · HR Business Partner · Human Resources · line owner Director, Employee Experience

Redeployed into cross-function process redesign.No consultation duty in this jurisdiction

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

HR Business PartneringCompleteData stewardshipBand heldRT-103
HR Business Partnering SpecialistData Steward, HR Business Partnering
Headcount

21.2 → 15.6 · 5.3 redeployed · 0.3 attrition · 0.0 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 360 training hours

Timeline and owner

Sep 17, 2025 → Feb 25, 2026

Femi Adebayo · HR Business Partner · Human Resources · line owner VP HR Business Partnering

Redeployed into data stewardship and evidence quality.No consultation duty in this jurisdictionEV-RT-103
Performance ManagementCompleteAgent supervisionBand upRT-104
Performance Management Processing AnalystAgent Supervisor, Performance Management
Headcount

42.5 → 34.0 · 8.1 redeployed · 0.4 attrition · 0.0 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 713 training hours

Timeline and owner

Aug 25, 2025 → Feb 11, 2026

Femi Adebayo · HR Business Partner · Human Resources · line owner Director, Performance & Talent

Redeployed into agent supervision, calibration and coaching.No consultation duty in this jurisdictionEV-RT-104
Learning & DevelopmentUnderwayAbsorbed by growthBand heldRT-105
Learning & Development Processing AnalystLearning & Development Specialist — widened scope
Headcount

85.5 → 47.6 · 37.9 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 910 training hours

Timeline and owner

Aug 5, 2025 → Mar 22, 2027

Femi Adebayo · HR Business Partner · Human Resources · line owner Director, Learning & Capability

Roles held flat; released hours absorbed volume growth rather than headcount reduction.No consultation duty in this jurisdiction
Talent MobilityNot startedEscalation ownershipBand upRT-106
Talent Mobility SpecialistEscalation Owner, Talent Mobility
Headcount

38.2 → 23.8 · 0.0 redeployed · 0.4 attrition · 14.0 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 0 training hours

Timeline and owner

Starts Dec 28, 2025 · no end date set

Femi Adebayo · HR Business Partner · Human Resources · line owner Director, Global Mobility

Redeployed into customer-facing escalation ownership.Consultation required · WCP-FR-01

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Total RewardsPlannedEscalation ownershipBand upRT-107
Total Rewards Processing AnalystEscalation Owner, Total Rewards
Headcount

83.4 → 64.5 · 11.7 redeployed · 0.8 attrition · 6.4 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 749 training hours

Timeline and owner

Sep 27, 2025 → Jul 31, 2026

Femi Adebayo · HR Business Partner · Human Resources · line owner VP Total Rewards

Redeployed into customer-facing escalation ownership.No consultation duty in this jurisdiction
Exit ManagementUnderwayControl design and testingBand upRT-108
Exit Management Processing AnalystControl Tester, Exit Management
Headcount

72.9 → 49.5 · 19.9 redeployed · 2.4 attrition · 1.1 unplaced

Skills delta

Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer

Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 2,070 training hours

Timeline and owner

Aug 14, 2025 → Mar 12, 2027

Femi Adebayo · HR Business Partner · Human Resources · line owner Director, Employee Relations

Redeployed into control design and independent testing.Consultation required · WCP-FR-01
Culture & EngagementPlannedScenario and strategyBand upRT-109
Culture & Engagement SpecialistScenario Analyst, Culture & Engagement
Headcount

25.6 → 18.9 · 3.8 redeployed · 0.4 attrition · 2.5 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 365 training hours

Timeline and owner

Dec 21, 2025 → Oct 25, 2026

Femi Adebayo · HR Business Partner · Human Resources · line owner Director, Culture & Engagement

Redeployed into scenario work and strategy authoring review.No consultation duty in this jurisdiction
HR AI-ITUnderwayData stewardshipBand heldRT-110
HR AI-IT Processing AnalystData Steward, HR AI-IT
Headcount

83.9 → 54.1 · 23.5 redeployed · 3.1 attrition · 3.2 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 1,598 training hours

Timeline and owner

Dec 22, 2025 → Mar 17, 2027

Femi Adebayo · HR Business Partner · Human Resources · line owner Director, HR Technology

Redeployed into data stewardship and evidence quality.No consultation duty in this jurisdiction
AI GBS & Global Business Services11 records · 300.2 released · 62.6 unplaced
H2R Control TowerCompleteException judgmentBand upRT-144
H2R Control Tower Processing AnalystException Judgment Lead, H2R Control Tower
Headcount

60.6 → 38.3 · 21.1 redeployed · 1.2 attrition · 0.0 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 1,519 training hours

Timeline and owner

Sep 3, 2025 → Feb 17, 2026

Aiko Tanabe · HR Business Partner · AI GBS · line owner Tower Lead, Hire-to-Retire

Redeployed into exception judgment and supplier relationship work.Consultation required · WCP-FR-01EV-RT-144
S2P Control TowerIn consultationEscalation ownershipBand upRT-145
S2P Control Tower Processing AnalystEscalation Owner, S2P Control Tower
Headcount

97.1 → 46.1 · 35.4 redeployed · 6.3 attrition · 9.3 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 2,266 training hours

Timeline and owner

Oct 18, 2025 → May 25, 2027

Aiko Tanabe · HR Business Partner · AI GBS · line owner Tower Lead, Source-to-Pay

Redeployed into customer-facing escalation ownership.No consultation duty in this jurisdiction
O2C Control TowerIn consultationScenario and strategyBand upRT-146
O2C Control Tower Processing AnalystScenario Analyst, O2C Control Tower
Headcount

120.0 → 79.2 · 24.0 redeployed · 4.7 attrition · 12.1 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 2,304 training hours

Timeline and owner

May 2, 2026 → Apr 22, 2027

Aiko Tanabe · HR Business Partner · AI GBS · line owner Tower Lead, Order-to-Cash

Redeployed into scenario work and strategy authoring review.No consultation duty in this jurisdiction
R2R Control TowerPlannedEscalation ownershipBand upRT-147
R2R Control Tower Processing AnalystEscalation Owner, R2R Control Tower
Headcount

60.3 → 41.0 · 9.7 redeployed · 2.5 attrition · 7.1 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 621 training hours

Timeline and owner

Mar 20, 2026 → Jun 7, 2027

Aiko Tanabe · HR Business Partner · AI GBS · line owner Tower Lead, Record-to-Report

Redeployed into customer-facing escalation ownership.Consultation required · WCP-DE-01
Service Catalog & IntakeCompleteScenario and strategyBand upRT-148
Service Catalog & Intake Processing AnalystScenario Analyst, Service Catalog & Intake
Headcount

117.2 → 59.2 · 55.2 redeployed · 2.8 attrition · 0.0 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 5,299 training hours

Timeline and owner

Aug 18, 2025 → Feb 7, 2026

Aiko Tanabe · HR Business Partner · AI GBS · line owner Head of Service Catalog

Redeployed into scenario work and strategy authoring review.Consultation required · WCP-FR-01EV-RT-148
Global Process OwnershipIn consultationScenario and strategyBand upRT-149
Global Process Ownership SpecialistScenario Analyst, Global Process Ownership
Headcount

4.8 → 3.5 · 0.9 redeployed · 0.2 attrition · 0.2 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 86 training hours

Timeline and owner

Oct 20, 2025 → May 23, 2027

Aiko Tanabe · HR Business Partner · AI GBS · line owner Global Process Owner

Redeployed into scenario work and strategy authoring review.No consultation duty in this jurisdiction
Automation FactoryPlannedData stewardshipBand heldRT-150
Automation Factory Processing AnalystData Steward, Automation Factory
Headcount

47.4 → 31.2 · 8.5 redeployed · 0.8 attrition · 6.9 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 578 training hours

Timeline and owner

Feb 15, 2026 → Aug 26, 2026

Aiko Tanabe · HR Business Partner · AI GBS · line owner Head of Automation

Redeployed into data stewardship and evidence quality.No consultation duty in this jurisdiction
Master Data ManagementIn consultationException judgmentBand upRT-151
Master Data Management Processing AnalystException Judgment Lead, Master Data Management
Headcount

75.3 → 37.3 · 26.3 redeployed · 4.7 attrition · 7.0 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 1,894 training hours

Timeline and owner

Oct 24, 2025 → May 19, 2027

Aiko Tanabe · HR Business Partner · AI GBS · line owner Head of Master Data

Redeployed into exception judgment and supplier relationship work.No consultation duty in this jurisdiction
Service Delivery ManagementPlannedException judgmentBand upRT-152
Service Delivery Management Processing AnalystException Judgment Lead, Service Delivery Management
Headcount

41.7 → 26.2 · 8.2 redeployed · 0.8 attrition · 6.5 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 590 training hours

Timeline and owner

Feb 1, 2026 → Sep 11, 2026

Aiko Tanabe · HR Business Partner · AI GBS · line owner Head of Service Delivery

Redeployed into exception judgment and supplier relationship work.No consultation duty in this jurisdiction
Continuous ImprovementPlannedData stewardshipBand heldRT-153
Continuous Improvement SpecialistData Steward, Continuous Improvement
Headcount

27.7 → 16.9 · 5.7 redeployed · 0.5 attrition · 4.6 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 388 training hours

Timeline and owner

Feb 11, 2026 → Aug 31, 2026

Aiko Tanabe · HR Business Partner · AI GBS · line owner Head of Continuous Improvement

Redeployed into data stewardship and evidence quality.No consultation duty in this jurisdiction
Cost-to-Serve ManagementPlannedException judgmentBand upRT-154
Cost-to-Serve Management Processing AnalystException Judgment Lead, Cost-to-Serve Management
Headcount

60.2 → 33.2 · 16.9 redeployed · 1.2 attrition · 8.9 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 1,217 training hours

Timeline and owner

Sep 14, 2025 → Aug 14, 2026

Aiko Tanabe · HR Business Partner · AI GBS · line owner Head of Service Economics

Redeployed into exception judgment and supplier relationship work.No consultation duty in this jurisdiction
Procurement & Source-to-Pay11 records · 232.2 released · 62.4 unplaced
Category StrategyIn consultationEscalation ownershipBand upRT-045
Category Strategy SpecialistEscalation Owner, Category Strategy
Headcount

4.7 → 3.7 · 0.7 redeployed · 0.0 attrition · 0.3 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 45 training hours

Timeline and owner

Sep 13, 2025 → Aug 15, 2026

Karim Belhadj · HR Business Partner · Procurement · line owner VP Category Management

Redeployed into customer-facing escalation ownership.No consultation duty in this jurisdiction
Spend AnalyticsUnderwayScenario and strategyBand upRT-046
Spend Analytics SpecialistScenario Analyst, Spend Analytics
Headcount

23.1 → 14.2 · 6.5 redeployed · 1.0 attrition · 1.4 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 624 training hours

Timeline and owner

Apr 26, 2026 → Apr 29, 2027

Karim Belhadj · HR Business Partner · Procurement · line owner Director, Procurement Analytics

Redeployed into scenario work and strategy authoring review.No consultation duty in this jurisdiction
Sourcing & RFxBlockedControl design and testingBand upRT-047
Sourcing & RFx Processing AnalystControl Tester, Sourcing & RFx
Headcount

65.1 → 46.7 · 0.0 redeployed · 0.7 attrition · 17.7 unplaced

Skills delta

Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer

Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 0 training hours

Timeline and owner

Nov 1, 2025 → Dec 18, 2026

Karim Belhadj · HR Business Partner · Procurement · line owner Director, Strategic Sourcing

Redeployed into control design and independent testing.No consultation duty in this jurisdiction

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Negotiation & AwardNot startedAbsorbed by growthBand heldRT-048
Negotiation & Award Processing AnalystNegotiation & Award Specialist — widened scope
Headcount

47.4 → 33.3 · 14.1 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 338 training hours

Timeline and owner

Starts Dec 6, 2025 · no end date set

Karim Belhadj · HR Business Partner · Procurement · line owner VP Sourcing

Roles held flat; released hours absorbed volume growth rather than headcount reduction.Consultation required · WCP-BR-01

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Contract ExecutionUnderwayException judgmentBand upRT-049
Contract Execution Processing AnalystException Judgment Lead, Contract Execution
Headcount

59.3 → 32.1 · 23.2 redeployed · 2.8 attrition · 1.2 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 1,670 training hours

Timeline and owner

Aug 12, 2025 → Mar 14, 2027

Karim Belhadj · HR Business Partner · Procurement · line owner Director, Contract Management

Redeployed into exception judgment and supplier relationship work.Consultation required · WCP-FR-01
Supplier OnboardingCompleteAbsorbed by growthBand heldRT-050
Supplier Onboarding Processing AnalystSupplier Onboarding Specialist — widened scope
Headcount

89.2 → 62.8 · 26.4 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 634 training hours

Timeline and owner

Jan 7, 2026 → Jun 26, 2026

Karim Belhadj · HR Business Partner · Procurement · line owner Director, Supplier Management

Roles held flat; released hours absorbed volume growth rather than headcount reduction.No consultation duty in this jurisdictionEV-RT-050
Supplier Performance & RiskNot startedAgent supervisionBand upRT-051
Supplier Performance & Risk Processing AnalystAgent Supervisor, Supplier Performance & Risk
Headcount

60.8 → 33.7 · 0.0 redeployed · 1.0 attrition · 26.1 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 0 training hours

Timeline and owner

Starts Nov 16, 2025 · no end date set

Karim Belhadj · HR Business Partner · Procurement · line owner Director, Supplier Risk

Redeployed into agent supervision, calibration and coaching.Consultation required · WCP-DE-01

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Requisition & POPlannedAbsorbed by growthBand heldRT-052
Requisition & PO Processing AnalystRequisition & PO Specialist — widened scope
Headcount

106.0 → 52.6 · 53.4 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 1,282 training hours

Timeline and owner

Aug 10, 2025 → Sep 20, 2026

Karim Belhadj · HR Business Partner · Procurement · line owner Director, Procurement Operations

Roles held flat; released hours absorbed volume growth rather than headcount reduction.Consultation required · WCP-BR-01
Invoice & Three-Way MatchPlannedScenario and strategyBand upRT-053
Invoice & Three-Way Match Processing AnalystScenario Analyst, Invoice & Three-Way Match
Headcount

70.1 → 33.0 · 23.0 redeployed · 1.6 attrition · 12.5 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 2,208 training hours

Timeline and owner

Sep 23, 2025 → Aug 5, 2026

Karim Belhadj · HR Business Partner · Procurement · line owner Director, Accounts Payable Operations

Redeployed into scenario work and strategy authoring review.No consultation duty in this jurisdiction
Payment InterlockIn consultationScenario and strategyBand upRT-054
Payment Interlock SpecialistScenario Analyst, Payment Interlock
Headcount

25.5 → 14.7 · 7.5 redeployed · 1.4 attrition · 1.9 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 720 training hours

Timeline and owner

Oct 14, 2025 → May 29, 2027

Karim Belhadj · HR Business Partner · Procurement · line owner Director, Payment Operations

Redeployed into scenario work and strategy authoring review.No consultation duty in this jurisdiction
Savings AssuranceUnderwayException judgmentBand upRT-055
Savings Assurance SpecialistException Judgment Lead, Savings Assurance
Headcount

26.0 → 18.2 · 5.6 redeployed · 0.9 attrition · 1.3 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 403 training hours

Timeline and owner

May 18, 2026 → Apr 5, 2027

Karim Belhadj · HR Business Partner · Procurement · line owner Director, Value Assurance

Redeployed into exception judgment and supplier relationship work.No consultation duty in this jurisdiction
Customer Service11 records · 231.4 released · 53.7 unplaced
Intake & RoutingNot startedAbsorbed by growthBand heldRT-133
Intake & Routing SpecialistIntake & Routing Specialist — widened scope
Headcount

39.4 → 20.4 · 19.0 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 456 training hours

Timeline and owner

Starts Jan 11, 2026 · no end date set

Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Service Intake

Roles held flat; released hours absorbed volume growth rather than headcount reduction.No consultation duty in this jurisdiction

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Tier-1 ResolutionBlockedControl design and testingBand upRT-134
Tier-1 Resolution Processing AnalystControl Tester, Tier-1 Resolution
Headcount

51.4 → 25.9 · 0.0 redeployed · 1.1 attrition · 24.4 unplaced

Skills delta

Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer

Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 0 training hours

Timeline and owner

Oct 4, 2025 → Jan 17, 2027

Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Tier-1 Service

Redeployed into control design and independent testing.No consultation duty in this jurisdiction

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Tier-2 TechnicalIn consultationEscalation ownershipBand upRT-135
Tier-2 Technical Processing AnalystEscalation Owner, Tier-2 Technical
Headcount

69.2 → 38.0 · 19.3 redeployed · 1.3 attrition · 10.6 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 1,235 training hours

Timeline and owner

Mar 9, 2026 → Aug 3, 2026

Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Technical Support

Redeployed into customer-facing escalation ownership.Consultation required · WCP-DE-01
Case ManagementCompleteException judgmentBand upRT-136
Case Management Processing AnalystException Judgment Lead, Case Management
Headcount

74.1 → 38.5 · 32.2 redeployed · 3.4 attrition · 0.0 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 2,318 training hours

Timeline and owner

Jan 5, 2026 → Jun 25, 2026

Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Service Operations

Redeployed into exception judgment and supplier relationship work.Consultation required · WCP-FR-01EV-RT-136
Knowledge ManagementCompleteCross-function redesignBand upRT-137
Knowledge Management Processing AnalystProcess Designer, Knowledge Management
Headcount

62.7 → 39.3 · 20.8 redeployed · 2.0 attrition · 0.6 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 1,664 training hours

Timeline and owner

Feb 21, 2026 → Jul 23, 2026

Marta Alvarez · HR Business Partner · Customer Service · line owner Head of Knowledge Management

Redeployed into cross-function process redesign.Consultation required · WCP-BR-01EV-RT-137
Field Service DispatchPlannedData stewardshipBand heldRT-138
Field Service Dispatch Processing AnalystData Steward, Field Service Dispatch
Headcount

69.2 → 42.1 · 14.5 redeployed · 1.5 attrition · 11.1 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 986 training hours

Timeline and owner

Jan 27, 2026 → Sep 16, 2026

Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Field Service

Redeployed into data stewardship and evidence quality.No consultation duty in this jurisdiction
Warranty & ReturnsCompleteControl design and testingBand upRT-139
Warranty & Returns SpecialistControl Tester, Warranty & Returns
Headcount

23.6 → 13.1 · 9.4 redeployed · 1.0 attrition · 0.1 unplaced

Skills delta

Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer

Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 978 training hours

Timeline and owner

Jan 24, 2026 → Jul 6, 2026

Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Warranty & Returns

Redeployed into control design and independent testing.No consultation duty in this jurisdictionEV-RT-139
Voice of CustomerPlannedEscalation ownershipBand upRT-140
Voice of Customer SpecialistEscalation Owner, Voice of Customer
Headcount

23.3 → 15.7 · 4.1 redeployed · 0.4 attrition · 3.1 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 262 training hours

Timeline and owner

Jan 29, 2026 → Sep 14, 2026

Marta Alvarez · HR Business Partner · Customer Service · line owner Head of Customer Experience

Redeployed into customer-facing escalation ownership.No consultation duty in this jurisdiction
Quality & CoachingCompleteAgent supervisionBand upRT-141
Quality & Coaching Processing AnalystAgent Supervisor, Quality & Coaching
Headcount

69.8 → 41.5 · 25.7 redeployed · 2.6 attrition · 0.0 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 2,262 training hours

Timeline and owner

Dec 27, 2025 → Jun 19, 2026

Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Service Quality

Redeployed into agent supervision, calibration and coaching.Consultation required · WCP-FR-01EV-RT-141
Workforce ManagementIn consultationEscalation ownershipBand upRT-142
Workforce Management Processing AnalystEscalation Owner, Workforce Management
Headcount

52.6 → 34.2 · 12.8 redeployed · 2.3 attrition · 3.3 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 819 training hours

Timeline and owner

Oct 12, 2025 → May 31, 2027

Marta Alvarez · HR Business Partner · Customer Service · line owner Director, Workforce Management

Redeployed into customer-facing escalation ownership.No consultation duty in this jurisdiction
Service AnalyticsUnderwayException judgmentBand upRT-143
Service Analytics SpecialistException Judgment Lead, Service Analytics
Headcount

11.2 → 6.4 · 3.8 redeployed · 0.5 attrition · 0.5 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 274 training hours

Timeline and owner

Dec 15, 2025 → Mar 24, 2027

Marta Alvarez · HR Business Partner · Customer Service · line owner Head of Service Analytics

Redeployed into exception judgment and supplier relationship work.No consultation duty in this jurisdiction
Sales11 records · 172.9 released · 48.4 unplaced
Territory & Quota PlanningUnderwayData stewardshipBand heldRT-001
Territory & Quota Planning SpecialistData Steward, Territory & Quota Planning
Headcount

8.3 → 6.0 · 1.9 redeployed · 0.2 attrition · 0.2 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 129 training hours

Timeline and owner

Sep 4, 2025 → Feb 17, 2027

Claudia Ferrari · HR Business Partner · Sales · line owner VP Sales Strategy

Redeployed into data stewardship and evidence quality.Consultation required · WCP-FR-01
Account PlanningNot startedCross-function redesignBand upRT-002
Account Planning Processing AnalystProcess Designer, Account Planning
Headcount

47.0 → 35.5 · 0.0 redeployed · 0.4 attrition · 11.1 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 0 training hours

Timeline and owner

Starts Dec 25, 2025 · no end date set

Claudia Ferrari · HR Business Partner · Sales · line owner VP Strategic Accounts

Redeployed into cross-function process redesign.Consultation required · WCP-FR-01

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Demand QualificationPlannedEscalation ownershipBand upRT-003
Demand Qualification Processing AnalystEscalation Owner, Demand Qualification
Headcount

74.1 → 35.7 · 19.3 redeployed · 4.9 attrition · 14.2 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 1,235 training hours

Timeline and owner

Mar 18, 2026 → Jun 9, 2027

Claudia Ferrari · HR Business Partner · Sales · line owner Director, Demand Development

Redeployed into customer-facing escalation ownership.No consultation duty in this jurisdiction
Opportunity ManagementUnderwayCross-function redesignBand upRT-004
Opportunity Management SpecialistProcess Designer, Opportunity Management
Headcount

27.5 → 19.4 · 6.9 redeployed · 0.8 attrition · 0.4 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 552 training hours

Timeline and owner

Aug 18, 2025 → Mar 7, 2027

Claudia Ferrari · HR Business Partner · Sales · line owner VP Sales Operations

Redeployed into cross-function process redesign.No consultation duty in this jurisdiction
Solution & ProposalIn consultationData stewardshipBand heldRT-005
Solution & Proposal SpecialistData Steward, Solution & Proposal
Headcount

38.1 → 25.8 · 8.7 redeployed · 0.5 attrition · 3.1 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 592 training hours

Timeline and owner

Sep 25, 2025 → Aug 3, 2026

Claudia Ferrari · HR Business Partner · Sales · line owner Director, Solution Consulting

Redeployed into data stewardship and evidence quality.No consultation duty in this jurisdiction
Deal Desk & ApprovalsUnderwayScenario and strategyBand upRT-006
Deal Desk & Approvals Processing AnalystScenario Analyst, Deal Desk & Approvals
Headcount

49.5 → 30.9 · 13.5 redeployed · 2.1 attrition · 3.0 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 1,296 training hours

Timeline and owner

May 12, 2026 → Apr 12, 2027

Claudia Ferrari · HR Business Partner · Sales · line owner Director, Deal Desk

Redeployed into scenario work and strategy authoring review.Consultation required · WCP-BR-01
Forecast & Pipeline HygieneCompleteData stewardshipBand heldRT-007
Forecast & Pipeline Hygiene SpecialistData Steward, Forecast & Pipeline Hygiene
Headcount

25.2 → 15.8 · 8.8 redeployed · 0.4 attrition · 0.2 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 598 training hours

Timeline and owner

Sep 25, 2025 → Dec 26, 2025

Claudia Ferrari · HR Business Partner · Sales · line owner VP Revenue Operations

Redeployed into data stewardship and evidence quality.No consultation duty in this jurisdictionEV-RT-007
Partner & ChannelUnderwayControl design and testingBand upRT-008
Partner & Channel Processing AnalystControl Tester, Partner & Channel
Headcount

63.7 → 41.8 · 17.4 redeployed · 2.3 attrition · 2.2 unplaced

Skills delta

Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer

Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 1,810 training hours

Timeline and owner

Dec 14, 2025 → Mar 25, 2027

Claudia Ferrari · HR Business Partner · Sales · line owner VP Partners & Alliances

Redeployed into control design and independent testing.Consultation required · WCP-BR-01
Expansion & RenewalsUnderwayScenario and strategyBand upRT-009
Expansion & Renewals SpecialistScenario Analyst, Expansion & Renewals
Headcount

25.3 → 16.7 · 7.4 redeployed · 0.9 attrition · 0.3 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 710 training hours

Timeline and owner

Jul 29, 2025 → Mar 29, 2027

Claudia Ferrari · HR Business Partner · Sales · line owner VP Customer Growth

Redeployed into scenario work and strategy authoring review.Consultation required · WCP-BR-01
Sales EnablementIn consultationAbsorbed by growthBand heldRT-010
Sales Enablement Processing AnalystSales Enablement Specialist — widened scope
Headcount

41.4 → 28.5 · 12.9 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 310 training hours

Timeline and owner

Nov 7, 2025 → May 4, 2027

Claudia Ferrari · HR Business Partner · Sales · line owner Director, Sales Enablement

Roles held flat; released hours absorbed volume growth rather than headcount reduction.Consultation required · WCP-DE-01
Incentive CompensationPlannedException judgmentBand upRT-011
Incentive Compensation Processing AnalystException Judgment Lead, Incentive Compensation
Headcount

65.7 → 36.8 · 13.4 redeployed · 1.8 attrition · 13.7 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 965 training hours

Timeline and owner

May 16, 2026 → Oct 13, 2026

Claudia Ferrari · HR Business Partner · Sales · line owner Director, Sales Compensation

Redeployed into exception judgment and supplier relationship work.Consultation required · WCP-BR-01
Revenue Operations11 records · 238.1 released · 41.7 unplaced
CRM Data StewardshipIn consultationData stewardshipBand heldRT-023
CRM Data Stewardship SpecialistData Steward, CRM Data Stewardship
Headcount

30.7 → 16.8 · 8.5 redeployed · 1.8 attrition · 3.6 unplaced

Skills delta

Gains Owning a field definition across the systems that write it, Reading a lineage graph and finding the break, Evidence completeness review before a control is asserted

Retires Manual reconciliation, Spreadsheet consolidation, Ad-hoc data pulls · 578 training hours

Timeline and owner

Mar 25, 2026 → Jun 2, 2027

Tomas Novak · HR Business Partner · Revenue Operations · line owner Director, Revenue Data

Redeployed into data stewardship and evidence quality.Consultation required · WCP-DE-01
Pricing & Rate CardsUnderwayAgent supervisionBand upRT-024
Pricing & Rate Cards SpecialistAgent Supervisor, Pricing & Rate Cards
Headcount

36.1 → 28.9 · 5.6 redeployed · 0.7 attrition · 0.9 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 493 training hours

Timeline and owner

Jan 17, 2026 → Feb 17, 2027

Tomas Novak · HR Business Partner · Revenue Operations · line owner VP Pricing

Redeployed into agent supervision, calibration and coaching.No consultation duty in this jurisdiction
Quote-to-OrderUnderwayControl design and testingBand upRT-025
Quote-to-Order Processing AnalystControl Tester, Quote-to-Order
Headcount

78.7 → 41.7 · 29.2 redeployed · 3.9 attrition · 3.9 unplaced

Skills delta

Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer

Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 3,037 training hours

Timeline and owner

Dec 21, 2025 → Mar 17, 2027

Tomas Novak · HR Business Partner · Revenue Operations · line owner Director, Quote Operations

Redeployed into control design and independent testing.Consultation required · WCP-FR-01
Booking & Order ManagementUnderwayControl design and testingBand upRT-026
Booking & Order Management Processing AnalystControl Tester, Booking & Order Management
Headcount

50.7 → 26.3 · 20.7 redeployed · 2.5 attrition · 1.2 unplaced

Skills delta

Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer

Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 2,153 training hours

Timeline and owner

Aug 20, 2025 → Mar 6, 2027

Tomas Novak · HR Business Partner · Revenue Operations · line owner Director, Order Management

Redeployed into control design and independent testing.No consultation duty in this jurisdiction
Billing InterlockNot startedAbsorbed by growthBand heldRT-027
Billing Interlock Processing AnalystBilling Interlock Specialist — widened scope
Headcount

51.9 → 27.3 · 24.6 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 590 training hours

Timeline and owner

Starts Apr 3, 2026 · no end date set

Tomas Novak · HR Business Partner · Revenue Operations · line owner Director, Billing Operations

Roles held flat; released hours absorbed volume growth rather than headcount reduction.No consultation duty in this jurisdiction

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Revenue Recognition InterlockUnderwayCross-function redesignBand upRT-028
Revenue Recognition Interlock Processing AnalystProcess Designer, Revenue Recognition Interlock
Headcount

112.0 → 78.3 · 29.0 redeployed · 3.7 attrition · 1.0 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 2,320 training hours

Timeline and owner

Jul 26, 2025 → Apr 1, 2027

Tomas Novak · HR Business Partner · Revenue Operations · line owner Director, Revenue Accounting

Redeployed into cross-function process redesign.No consultation duty in this jurisdiction
Renewals & Churn OpsCompleteException judgmentBand upRT-029
Renewals & Churn Ops Processing AnalystException Judgment Lead, Renewals & Churn Ops
Headcount

40.9 → 25.5 · 13.9 redeployed · 1.5 attrition · 0.0 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 1,001 training hours

Timeline and owner

Jan 8, 2026 → Jun 27, 2026

Tomas Novak · HR Business Partner · Revenue Operations · line owner Director, Renewal Operations

Redeployed into exception judgment and supplier relationship work.Consultation required · WCP-FR-01EV-RT-029
Territory & Comp OpsCompleteAbsorbed by growthBand heldRT-030
Territory & Comp Ops Processing AnalystTerritory & Comp Ops Specialist — widened scope
Headcount

107.7 → 73.1 · 34.6 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 830 training hours

Timeline and owner

Jan 31, 2026 → Jul 10, 2026

Tomas Novak · HR Business Partner · Revenue Operations · line owner Director, Sales Operations

Roles held flat; released hours absorbed volume growth rather than headcount reduction.No consultation duty in this jurisdictionEV-RT-030
Forecast IntegrityBlockedAbsorbed by growthBand heldRT-031
Forecast Integrity SpecialistForecast Integrity Specialist — widened scope
Headcount

13.5 → 7.5 · 6.0 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 144 training hours

Timeline and owner

Feb 28, 2026 → Jan 3, 2027

Tomas Novak · HR Business Partner · Revenue Operations · line owner VP Revenue Operations

Roles held flat; released hours absorbed volume growth rather than headcount reduction.No consultation duty in this jurisdiction

Blocked on independence. The destination is control testing and the only available reporting line is the process owner being tested.

Systems & IntegrationNot startedAgent supervisionBand upRT-032
Systems & Integration Processing AnalystAgent Supervisor, Systems & Integration
Headcount

78.8 → 47.8 · 0.0 redeployed · 0.9 attrition · 30.1 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 0 training hours

Timeline and owner

Starts Jul 26, 2025 · no end date set

Tomas Novak · HR Business Partner · Revenue Operations · line owner Director, Revenue Systems

Redeployed into agent supervision, calibration and coaching.Consultation required · WCP-BR-01

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Revenue AnalyticsUnderwayAgent supervisionBand upRT-033
Revenue Analytics SpecialistAgent Supervisor, Revenue Analytics
Headcount

23.4 → 13.1 · 8.2 redeployed · 1.1 attrition · 1.0 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 722 training hours

Timeline and owner

Dec 8, 2025 → Apr 1, 2027

Tomas Novak · HR Business Partner · Revenue Operations · line owner VP Revenue Analytics

Redeployed into agent supervision, calibration and coaching.Consultation required · WCP-BR-01
Administration11 records · 209.8 released · 36.0 unplaced
Facilities & WorkplaceUnderwayEscalation ownershipBand upRT-122
Facilities & Workplace Processing AnalystEscalation Owner, Facilities & Workplace
Headcount

57.4 → 28.9 · 22.8 redeployed · 3.2 attrition · 2.5 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 1,459 training hours

Timeline and owner

Nov 29, 2025 → Apr 10, 2027

Owen Blackwood · HR Business Partner · Administration · line owner Director, Workplace Services

Redeployed into customer-facing escalation ownership.Consultation required · WCP-DE-01
Real Estate PortfolioNot startedException judgmentBand upRT-123
Real Estate Portfolio SpecialistException Judgment Lead, Real Estate Portfolio
Headcount

9.3 → 6.3 · 0.0 redeployed · 0.1 attrition · 2.9 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 0 training hours

Timeline and owner

Starts May 14, 2026 · no end date set

Owen Blackwood · HR Business Partner · Administration · line owner VP Corporate Real Estate

Redeployed into exception judgment and supplier relationship work.No consultation duty in this jurisdiction

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Travel & ExpensePlannedEscalation ownershipBand upRT-124
Travel & Expense SpecialistEscalation Owner, Travel & Expense
Headcount

35.9 → 23.0 · 7.0 redeployed · 0.7 attrition · 5.2 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 448 training hours

Timeline and owner

Jan 15, 2026 → Sep 29, 2026

Owen Blackwood · HR Business Partner · Administration · line owner Director, Travel & Expense

Redeployed into customer-facing escalation ownership.Consultation required · WCP-FR-01
Executive SupportCompleteCross-function redesignBand upRT-125
Executive Support Processing AnalystProcess Designer, Executive Support
Headcount

45.9 → 27.5 · 16.5 redeployed · 1.7 attrition · 0.2 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 1,320 training hours

Timeline and owner

Feb 4, 2026 → Jul 13, 2026

Owen Blackwood · HR Business Partner · Administration · line owner Chief of Staff, Corporate

Redeployed into cross-function process redesign.No consultation duty in this jurisdictionEV-RT-125
Meetings & EventsUnderwayEscalation ownershipBand upRT-126
Meetings & Events Processing AnalystEscalation Owner, Meetings & Events
Headcount

60.3 → 43.0 · 13.9 redeployed · 2.0 attrition · 1.4 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 890 training hours

Timeline and owner

Nov 20, 2025 → Apr 19, 2027

Owen Blackwood · HR Business Partner · Administration · line owner Director, Corporate Events

Redeployed into customer-facing escalation ownership.Consultation required · WCP-DE-01
Records & Information ManagementPlannedControl design and testingBand upRT-127
Records & Information Management Processing AnalystControl Tester, Records & Information Management
Headcount

67.7 → 41.0 · 13.9 redeployed · 1.3 attrition · 11.5 unplaced

Skills delta

Gains Designing a test that can fail, Independence from the process being tested, Writing a finding that survives an external reviewer

Retires Self-assessment questionnaires, Control evidence collection, Sample pulling · 1,446 training hours

Timeline and owner

Feb 16, 2026 → Aug 25, 2026

Owen Blackwood · HR Business Partner · Administration · line owner Chief Records Officer

Redeployed into control design and independent testing.No consultation duty in this jurisdiction
Fleet & AssetsCompleteAbsorbed by growthBand heldRT-128
Fleet & Assets Processing AnalystFleet & Assets Specialist — widened scope
Headcount

55.3 → 34.4 · 20.9 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 502 training hours

Timeline and owner

Dec 28, 2025 → Jun 20, 2026

Owen Blackwood · HR Business Partner · Administration · line owner Director, Fleet & Assets

Roles held flat; released hours absorbed volume growth rather than headcount reduction.Consultation required · WCP-FR-01EV-RT-128
Environment Health & SafetyUnderwayAgent supervisionBand upRT-129
Environment Health & Safety Processing AnalystAgent Supervisor, Environment Health & Safety
Headcount

72.7 → 49.6 · 16.9 redeployed · 2.7 attrition · 3.5 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 1,487 training hours

Timeline and owner

Apr 26, 2026 → Apr 29, 2027

Owen Blackwood · HR Business Partner · Administration · line owner Head of EHS

Redeployed into agent supervision, calibration and coaching.No consultation duty in this jurisdiction
Business ContinuityIn consultationCross-function redesignBand upRT-130
Business Continuity Processing AnalystProcess Designer, Business Continuity
Headcount

61.2 → 46.7 · 9.0 redeployed · 0.6 attrition · 4.9 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 720 training hours

Timeline and owner

Feb 28, 2026 → Aug 12, 2026

Owen Blackwood · HR Business Partner · Administration · line owner Director, Business Continuity

Redeployed into cross-function process redesign.Consultation required · WCP-DE-01
Corporate ServicesPlannedAgent supervisionBand upRT-131
Corporate Services SpecialistAgent Supervisor, Corporate Services
Headcount

38.4 → 26.1 · 7.8 redeployed · 0.6 attrition · 3.9 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 686 training hours

Timeline and owner

Sep 2, 2025 → Aug 27, 2026

Owen Blackwood · HR Business Partner · Administration · line owner Director, Corporate Services

Redeployed into agent supervision, calibration and coaching.No consultation duty in this jurisdiction
Hospitality & ReceptionNot startedAbsorbed by growthBand heldRT-132
Hospitality & Reception Processing AnalystHospitality & Reception Specialist — widened scope
Headcount

80.1 → 47.9 · 32.2 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 773 training hours

Timeline and owner

Starts May 19, 2026 · no end date set

Owen Blackwood · HR Business Partner · Administration · line owner Manager, Hospitality Services

Roles held flat; released hours absorbed volume growth rather than headcount reduction.Consultation required · WCP-BR-01

No transition plan has been written. The capacity ledger records the released hours against this sub-function; nobody has recorded what happens to the people whose hours they were.

Research & Development11 records · 163.9 released · 28.2 unplaced
Discovery ResearchPlannedException judgmentBand upRT-078
Discovery Research SpecialistException Judgment Lead, Discovery Research
Headcount

23.3 → 15.0 · 4.7 redeployed · 0.5 attrition · 3.1 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 338 training hours

Timeline and owner

Dec 18, 2025 → Oct 28, 2026

Arjun Shetty · HR Business Partner · Research & Development · line owner Director, Discovery Research

Redeployed into exception judgment and supplier relationship work.No consultation duty in this jurisdiction
Innovation PortfolioCompleteScenario and strategyBand upRT-079
Innovation Portfolio Processing AnalystScenario Analyst, Innovation Portfolio
Headcount

79.5 → 54.2 · 23.8 redeployed · 1.5 attrition · 0.0 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 2,285 training hours

Timeline and owner

Sep 17, 2025 → Feb 25, 2026

Arjun Shetty · HR Business Partner · Research & Development · line owner VP Innovation

Redeployed into scenario work and strategy authoring review.No consultation duty in this jurisdictionEV-RT-079
Experiment DesignUnderwayAgent supervisionBand upRT-080
Experiment Design Processing AnalystAgent Supervisor, Experiment Design
Headcount

59.7 → 38.4 · 18.1 redeployed · 2.2 attrition · 1.0 unplaced

Skills delta

Gains Reading an evaluation run and deciding whether to trust it, Calibrating a confidence threshold against observed outcomes, Writing the refusal rule an agent is then held to

Retires Transaction keying, First-pass review of agent output, Manual sampling · 1,593 training hours

Timeline and owner

Aug 11, 2025 → Mar 15, 2027

Arjun Shetty · HR Business Partner · Research & Development · line owner Director, Research Methods

Redeployed into agent supervision, calibration and coaching.Consultation required · WCP-BR-01
Lab OperationsCompleteException judgmentBand upRT-081
Lab Operations SpecialistException Judgment Lead, Lab Operations
Headcount

35.5 → 23.4 · 11.4 redeployed · 0.7 attrition · 0.0 unplaced

Skills delta

Gains Deciding the case the rule does not cover, Supplier or counterparty negotiation, Writing the precedent so the next case is not a judgment call

Retires Three-way match clearing, Standard exception clearing, Status chasing · 821 training hours

Timeline and owner

Sep 7, 2025 → Feb 19, 2026

Arjun Shetty · HR Business Partner · Research & Development · line owner Director, Laboratory Operations

Redeployed into exception judgment and supplier relationship work.Consultation required · WCP-FR-01EV-RT-081
Data Science & ModelingPlannedScenario and strategyBand upRT-082
Data Science & Modeling Processing AnalystScenario Analyst, Data Science & Modeling
Headcount

69.2 → 50.6 · 11.5 redeployed · 0.8 attrition · 6.3 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 1,104 training hours

Timeline and owner

Sep 24, 2025 → Aug 4, 2026

Arjun Shetty · HR Business Partner · Research & Development · line owner Director, Data Science

Redeployed into scenario work and strategy authoring review.No consultation duty in this jurisdiction
Prototype & PilotCompleteEscalation ownershipBand upRT-083
Prototype & Pilot Processing AnalystEscalation Owner, Prototype & Pilot
Headcount

42.5 → 28.1 · 12.9 redeployed · 1.3 attrition · 0.2 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 826 training hours

Timeline and owner

Feb 6, 2026 → Jul 14, 2026

Arjun Shetty · HR Business Partner · Research & Development · line owner Director, Product Development

Redeployed into customer-facing escalation ownership.No consultation duty in this jurisdictionEV-RT-083
IP Creation & CaptureBlockedCross-function redesignBand upRT-084
IP Creation & Capture SpecialistProcess Designer, IP Creation & Capture
Headcount

28.3 → 15.9 · 0.0 redeployed · 0.4 attrition · 12.0 unplaced

Skills delta

Gains Mapping a flow across two functions that do not report to each other, Writing a control into a design rather than bolting one on, Sequencing a change so it can be rolled back

Retires Single-function process documentation, Hand-off coordination, Status reporting · 0 training hours

Timeline and owner

Nov 26, 2025 → Nov 21, 2026

Arjun Shetty · HR Business Partner · Research & Development · line owner Director, IP Capture

Redeployed into cross-function process redesign.Consultation required · WCP-DE-01

Blocked on budget. The receiving team has the work but not the establishment, so nobody can be moved into a post that does not exist.

Regulatory ScienceIn consultationEscalation ownershipBand upRT-085
Regulatory Science Processing AnalystEscalation Owner, Regulatory Science
Headcount

65.8 → 43.1 · 15.8 redeployed · 2.9 attrition · 4.0 unplaced

Skills delta

Gains Judgment on cases an agent refused, Direct customer negotiation and recovery, Root-cause write-up that feeds the exception register

Retires Queue triage, Template response selection, Manual case routing · 1,011 training hours

Timeline and owner

Oct 13, 2025 → May 30, 2027

Arjun Shetty · HR Business Partner · Research & Development · line owner VP Regulatory Science

Redeployed into customer-facing escalation ownership.No consultation duty in this jurisdiction
External CollaborationUnderwayScenario and strategyBand upRT-086
External Collaboration SpecialistScenario Analyst, External Collaboration
Headcount

34.7 → 23.2 · 9.1 redeployed · 1.2 attrition · 1.2 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 874 training hours

Timeline and owner

Dec 20, 2025 → Mar 19, 2027

Arjun Shetty · HR Business Partner · Research & Development · line owner Director, External Innovation

Redeployed into scenario work and strategy authoring review.Consultation required · WCP-FR-01
Technology ScoutingPlannedAbsorbed by growthBand heldRT-087
Technology Scouting Processing AnalystTechnology Scouting Specialist — widened scope
Headcount

44.6 → 31.0 · 13.6 redeployed · 0.0 attrition · 0.0 unplaced

Skills delta

Gains Wider scope at the same grade, Second-language or second-market coverage

Retires · 326 training hours

Timeline and owner

May 2, 2026 → Oct 28, 2026

Arjun Shetty · HR Business Partner · Research & Development · line owner Director, Technology Scouting

Roles held flat; released hours absorbed volume growth rather than headcount reduction.No consultation duty in this jurisdiction
Portfolio AnalyticsUnderwayScenario and strategyBand upRT-088
Portfolio Analytics SpecialistScenario Analyst, Portfolio Analytics
Headcount

9.1 → 5.4 · 2.9 redeployed · 0.4 attrition · 0.4 unplaced

Skills delta

Gains Building and defending a scenario against a challenge, Reviewing agent-authored strategy for what it left out, Sensitivity analysis on the assumptions behind a position

Retires Report assembly, Deck production, Variance commentary drafting · 278 training hours

Timeline and owner

Dec 31, 2025 → Mar 7, 2027

Arjun Shetty · HR Business Partner · Research & Development · line owner Director, R&D Analytics

Redeployed into scenario work and strategy authoring review.Consultation required · WCP-FR-01

Actions

What is waiting on a person

Behind every one of these rows is a named person whose job is changing. None of it is automatable.

Operations

What this desk is allowed to start

A surface that only reports is not operable. This is the work this page can set in motion, and the bound it runs into.

Trigger and bound

This desk can plan a transition: name the role, the FTE released, the destination and the consultation requirement. It cannot make a person redundant, redeploy anyone, or conclude a consultation — all three are employer acts with legal consequences, taken by named people in HR and the function.

Live observability

What the record shows right now

Where the role transitions stand.

Current distribution

154 transitions

Complete2617%
Underway3422%
Planned3724%
In consultation2516%
Not started1912%
Blocked138%

Is policy and strategy coming to fruition

Whether the written intent is holding here

26 of 154 role transitions are complete. 32 have not moved.

Not holding on the record

The written commitment is that automation is paired with a plan for the people whose work it changes. Measured: 16.9% of transitions are complete, 96 are in motion and 32 are not moving at all. 120 transitions release people with no identified destination. Where automation has landed ahead of the transition, the benefit is being counted before the cost of the change has been paid.

What this page is, and what it is not

This ledger is generated from the modeled estate. The roles, the headcount and the destinations are consistent with the capacity records elsewhere in the product, but no person named here exists and no consultation on this page has actually been held. It shows the shape of the obligation, not evidence that the obligation has been met.

3,141.0 full-time equivalents come off the old work across 154 sub-functions. 2,012.7 of those have a named destination, 201.7 are assumed to leave through natural attrition, and 926.6 — 30% of the total — have no destination written at all. Leaning 6% of a transformation on attrition is a planning assumption, not a plan.

19 sub-functions have released capacity with no transition record started, and 13 more are blocked on a named obstacle. 60 records sit in a jurisdiction where a representative body must be consulted before anything moves, and 17 of those are not behind an issued pack yet. Those 17 are the ones that stop a deployment, regardless of how good the business case is.

137,483 training hours are committed against 68 hours per redeployed person on average. That is the number to argue about: it is either enough to make a control tester out of an accounts payable clerk, or it is a line in a business case.