Refused by the page register
The single decision queue is closed to this session
/inbox carries a declared floor of Approver. No session is signed in, so no role is held at all and the floor cannot be cleared. This is the whole rule, stated here so that it does not have to be discovered by trial.
what this page does
Writes
The page exists to change records other people are held to.
declared floor
Approver
The same floor is held on POST /api/queue/decide, so the control and the page it lives on refuse at the same line.
what this session holds
No session
Signing in is what produces a role. Until then there is nothing to compare with the floor.
Why this route carries a floor
Taken word for word from the page register, which is published in the open.
Every row on this page is an item waiting for a human decision, and clearing one closes it for everybody downstream. A session that cannot clear anything on the queue is being shown a list of other people’s pending obligations with their materiality and their age. The queue as a count is published on the escalations and queue pages instead.
What to do about it
Sign in and the role is read from the account record. If the account behind it still sits below the floor, this same screen appears again with the role named.