LensReading which lens this session carries.

Records governance

Records Schedule and Legal Hold

Agent evidence is a record like any other.

Health

What is kept, for how long, and why

Retention classes by review state, the record volumes under each and the legal holds in force.

Retention schedule

Each class names its legal basis and its deletion rule, and carries a live record count

ClassCoversRetainBasisDeletion ruleJurisdictionsLive records
FIN-7Y
Review overdue
Financial assertion evidence
clearance · approval · posting · reconciliation
7yStatutory accounting retention in the majority of operating jurisdictions, aligned to the longest applicable period rather than the shortest.Deleted at seven years from the close of the reporting period, provided no legal hold is in force on the record or its unit.US UK DE SG AU
601
PROC-7Y
Review overdue
Supplier and contract evidence
clearance · approval · sanctions-check · award
7yContract limitation periods and public-sector supplier audit rights.Deleted at seven years from contract expiry, not from record creation.US UK DE SG AU BR
575
HR-6Y
Review overdue
Employment and people decisions
assessment · approval · people-decision · appeal
6yEmployment claim limitation periods, taken at the longest applicable across works-council jurisdictions.Deleted at six years from the end of the employment relationship. US UK DE FR SG
604
LEG-10Y
Legal and regulatory correspondence
opinion · filing · approval · disclosure
10yRegulatory inspection windows and the outer limitation period for corporate filings.Deleted at ten years. US UK DE FR SG AU BR
562
CUST-5Y
Review overdue
Customer commitment and service evidence
commitment · clearance · credit · complaint
5yConsumer claim windows and revenue recognition audit trail.Deleted at five years from the last account activity.US UK DE SG AU
2,130
OPS-3Y
Review overdue
Operational routing and execution
routing · execution · notification
3yInternal operating requirement. No statutory driver, so the shortest defensible period is used deliberately.Deleted at three years. US UK DE FR SG AU BR
1,093
TECH-3Y
Technology change and access evidence
change · access-grant · access-removal · test-result
3ySecurity review and change audit requirement.Deleted at three years from the change closing.US UK DE SG AU
1,784
AI-10Y
Review overdue
Autonomous decision evidence
agent-decision · override · refusal · promotion
10yModel risk and AI regulation expectations on traceability of automated decisions, taken at the longest emerging requirement rather than the current minimum.Deleted at ten years. US UK DE FR SG AU BR
707

Legal holds

A hold overrides the schedule.

HOLD-001activeRegulatory inquiry — cross-border payment routing

A regulator has asked how payments above the cross-border band were authorized in the two quarters before the materiality policy moved to v9. Deletion is suspended across the whole function rather than a narrower scope …

Scope: function = All finance evidenceCustodian Group General CounselRequested by External counselPlaced 2026-07-15Review 2026-10-13
603
records in scope
HOLD-002activeEmployment claim — promotion decision

A claim has been filed alleging an automated screening step influenced a promotion outcome.

Scope: function = All human resources evidenceCustodian Head of Employment LawRequested by Employment counselPlaced 2026-06-08Review 2026-09-06
607
records in scope
HOLD-003activeSupplier dispute — award challenge

An unsuccessful supplier has challenged an award on process grounds.

Scope: function = All procurement evidenceCustodian Head of Commercial LawRequested by Chief Procurement OfficerPlaced 2026-08-06Review 2026-11-04
578
records in scope
HOLD-004activeInternal investigation — expense approvals

A pattern of approvals just under a materiality threshold was flagged by the observe layer and is being examined.

Scope: function = All administration evidenceCustodian Head of Internal InvestigationsRequested by Audit committeePlaced 2026-07-01Review 2026-09-29
534
records in scope
HOLD-005activeCustomer complaint escalation — service credits

A pattern of service credit refusals was raised with a consumer regulator.

Scope: function = All customer service evidenceCustodian Head of Consumer LawRequested by Chief Customer OfficerPlaced 2026-07-23Review 2026-10-21
511
records in scope
HOLD-006releasedClosed - reasoning model decision review

A defect report against the reasoning model raised the question of whether any judgment-grade decision taken under it needed reversal.

Scope: model = Decisions taken under Reasoner Core 5.4Custodian Chief AI OfficerRequested by Model risk committeePlaced 2026-03-16Released 2026-05-22
0
records in scope

What a discovery export contains

Machine-readable, matter-scoped

The export returns every evidence record inside the hold scope with its full version stamp, the authority grant cited, the hash link to the record before it …

Scope is resolved from the hold itself.

A per-unit auditor pack is available from the evidence spine as a document, in PDF and JSON.

Honest limits

What this schedule does not do yet

Nothing here actually deletes.

Holds are recorded and scoped, but placing one does not physically write-protect the underlying rows.

Jurisdiction on a record is a single tag.

Actions

What is waiting on a person

Retention only bites at the moment something is due to be destroyed.

Operations

What this desk is allowed to start

A surface that only reports is not operable.

Trigger and bound

This desk can place a hold, release a hold and mark a class reviewed.

Live observability

What the record shows right now

8,051 records sit under a retention class and 2,834 spine records carry a legal hold reference.

Current distribution

8,051 records

Inside the retain period5,21865%
Due for review2,83335%

Is policy and strategy coming to fruition

Whether the written intent is holding here

2,833 of 8,051 records are past their retain period with no disposition on the record.

Not holding on the record

The written rule is that data is kept for as long as the class says and no longer.

Why an examiner asks for this first

Retention is where paper trails usually fail

Most agent programs can show what happened last week.