LensReading which lens this session carries.

The waiting list

Who the platform is waiting on

186 open items across 6 registers cannot move until somebody acts.

What the name in the field actually is

Every desk is classified once by the shape of its string.

A person, named
21
142 open items. A string the platform reads as a person. It has not checked that it is one, and at least one of these is a supplier.
A name with a title stuck to it
2
3 open items. A name and a job title typed into one field. It matches nothing else in the platform, so this desk cannot be joined to the same person elsewhere.
A post, with nobody in it
32
41 open items. A post rather than a person. The work sits against the title and the platform cannot find out who holds it.

The six registers this reads

Each item comes from exactly one of them, so the item counts add up.

Decisions waiting for a person
10710 desks
Every item in the decision queue still open.
Asks: Decide it.stores a rolestores a dateno field for telling anybody
Register entries with an owner
2014 desks
Every entry on the remediation register that is open or part-moved and carries an owner taken from the underlying records.
Asks: Close the gap, or say it will not be closed.stores a rolestores a dateno field for telling anybody
Closure steps a person has to do
1512 desks
Every step on the closure board whose doer is a person rather than the platform or the organization.
Asks: Do the step.stores no rolestores no dateno field for telling anybody
Break conditions that have fired
3430 desks
Every break condition on a strategy position that has fired.
Asks: Rule on the position the condition was written against.stores no rolestores a daterecords whether a notice went out
Counts that disagree with the source
65 desks
Every drift check that came back unexplained or has never been run.
Asks: Explain the difference, or run the check.stores no rolestores a dateno field for telling anybody
Work off the platform nobody has confirmed
44 desks
Every shadow process the platform has inferred and the function has neither agreed nor refused.
Asks: Confirm it happens, or refuse it.stores no rolestores a dateno field for telling anybody
34 items record that somebody was told. The remaining 152 sit in registers that hold no field for it, so the platform cannot say whether the person named has ever heard of them.

The desks, heaviest first

13 desks appear on more than one register and between them hold 89 of the 186 items

Oscar Duarte
VP Workforce Strategy
20
317d
Morgan Idris
Function Leader, Revenue Growth Management · VP Business Services
18
209d
Anika Kaplan
Director, Security Engineering
15
29d
Avery Chen
Chief of Staff to the CEO · Chief of Staff to the CEO, on behalf of the CFO
14
86d
Sofia Kalogeropoulou
Function owner · Tower Lead, Source-to-Pay
13
8d
Jordan Ellis
Director, Financial Control
11
321d
Marta Oyelaran
Head of GBS Finance
9
2d
Leila Ferreira
VP Revenue Growth Management
8
8d
Rafael Achebe
Data Protection Officer
8
1d
Chief Architect
Ratifier
6
0d
Ibrahim Sy
Director, IT Service Management
6
0d
A. Whitfield
Reconciliation owner · Revenue Systems
5
5d
Acme Identity and Access Management
customer
2
33d
Director, Discovery Research
no role stored on any of these items
2
0d
Grace Abbott, Head of Internal Audit
Recorder
2
63d
Group Financial Controller
Control owner
2
29d
Head of Knowledge Management
no role stored on any of these items
2
0d
L. Duarte
no role stored on any of these items
2
5d
N. Ferreira
Data owner
2
8d
Naomi Muller
Chief of Staff, Corporate
2
0d
Nils Andersen
Submitter
2
6d
VP Sourcing
no role stored on any of these items
2
0d
Chief Accounting Officer
no role stored on any of these items
1
0d
Chief Administrative Officer
Function head
1
0d
Chief IP Counsel
no role stored on any of these items
1
0d
Director, Change Management
no role stored on any of these items
1
0d
Director, Cloud Infrastructure
no role stored on any of these items
1
0d
Director, Content
no role stored on any of these items
1
0d
Director, Contract Management
no role stored on any of these items
1
0d
Director, Culture & Engagement
no role stored on any of these items
1
0d
Director, Developer Platform
no role stored on any of these items
1
0d
Director, Engineering Analytics
no role stored on any of these items
1
0d
Director, Engineering Effectiveness
no role stored on any of these items
1
0d
Director, IP Capture
no role stored on any of these items
1
0d
Director, IT Financial Management
no role stored on any of these items
1
0d
Director, Network Services
no role stored on any of these items
1
0d
Director, Performance & Talent
no role stored on any of these items
1
0d
Director, Sales Enablement
no role stored on any of these items
1
0d
Director, Service Quality
no role stored on any of these items
1
0d
Director, Technology Scouting
no role stored on any of these items
1
0d
Director, Tier-1 Service
no role stored on any of these items
1
0d
Global Process Owner
no role stored on any of these items
1
0d
Head of Continuous Improvement
no role stored on any of these items
1
0d
Head of Service Catalog
no role stored on any of these items
1
0d
Henrik Lindgren
no role stored on any of these items
1
1d
J. Petrakis
no role stored on any of these items
1
4d
K. Boateng
no role stored on any of these items
1
1d
Marta Alvarez, Cost Accounting Manager
Finance
1
300d
P. Iyer
no role stored on any of these items
1
0d
VP Brand
no role stored on any of these items
1
0d
VP Category Management
no role stored on any of these items
1
0d
VP Customer Growth
no role stored on any of these items
1
0d
VP Engineering Operations
no role stored on any of these items
1
0d
VP Total Rewards
no role stored on any of these items
1
0d
Wei Lin Tan
no role stored on any of these items
1
8d
33 desks carry exactly one item. The heaviest, Oscar Duarte, carries 20 — 10.8% of everything on this page.

The same name, two different titles

Neither has been corrected, because the platform has no basis for choosing between them

Morgan Idris
Function Leader, Revenue Growth ManagementVP Business Services
Recorded on 3 registers · queue · remediation · closure.
Avery Chen
Chief of Staff to the CEOChief of Staff to the CEO, on behalf of the CFO
Recorded on 3 registers · queue · remediation · closure.
Sofia Kalogeropoulou
Function ownerTower Lead, Source-to-Pay
Recorded on 4 registers · queue · remediation · closure · shadow.
A. Whitfield
Reconciliation ownerRevenue Systems
Recorded on 3 registers · remediation · closure · drift.

How long these have been waiting

Measured from the date each register stored. 15 items carry no date at all and are not in these bands.

Raised today
78
1 to 7 days
42
8 to 30 days
16
31 to 90 days
16
Over 90 days
19

Not on anybody

These are excluded from the desks above, and counted here instead of being hidden

Register entries with an owner3
The population behind these entries carries no owner field, so the register has nobody to put against them and says so rather than guessing.
Closure steps a person has to do1
This step is marked as a person’s to do and then carries no person.
Closure steps only the organization can do7
These need a budget, a hire or a mandate.
4 items name nobody at all, and 2 of them were marked as a person’s to do and then left with no person. None are counted in the 186 above, because there is no desk to put them on.

Actions

What is waiting on a person

Six registers already hold work that cannot move until somebody acts.

89

items sitting with the few who appear on more than one register

13 of the 55 desks appear on two or more registers, and between them they hold 89 of the 186 open items.

59

items that name somebody without saying in what capacity

Four of the six registers store who has to act and not what they are.

41

items addressed to a post rather than a person

32 of the 55 desks are a job title with nobody in it — a post, not a name.

19

items that have been waiting more than ninety days

The oldest is Q-0001 against Jordan Ellis, 321 days old.

4

open items that name nobody at all

These are not on this page, because there is no desk to put them on. 2 of them were marked as a person’s to do and then left with no person …

Operations

What this desk is allowed to start

A surface that only reports is not operable.

Trigger and bound

This surface reads six registers that already exist and groups their open items by the name in the owner field.

Live observability

What the record shows right now

All 186 open items that name somebody, split 3 ways by what the name in the field actually is.

Current distribution

186 open items

Addressed to a person14276%
Addressed to a name with a title attached32%
Addressed to a post with nobody in it4122%

Is policy and strategy coming to fruition

Whether the written intent is holding here

Not yet. The platform can say what is waiting. It cannot reliably say who is waiting on it.

Not holding on the record

The written intent is that work needing a person should sit visibly with that person.

What this page is not

Read before quoting anything from it

There is no person in this platform.

A role is only shown where the register that raised the item stored one.

Being on this page is not the same as having been asked.

The age of an item is measured from the date its own register stored, and those dates mean different things …

The item count on this page can be added because each item comes from exactly one register and no register overlaps another.