LensReading which lens this session carries.

Auditor evidence pack

Field job at evidence

Customer Service · Field Service Dispatch · line CS6A · Job to Completion. This pack names every action taken on this unit, who or what took it, the authority that permitted it, and the model, prompt and policy versions in force at that moment.

Chain verified

Every record links to the one before it and hashes to its stored value. 5 records were re-hashed on this page load, in order, starting from the genesis value. Nothing was read from a cached verdict.

hash = sha256(prevHash + "|" + JSON{seq, unitRef, actor, action, outcome, occurredAt})

Records
5
Append-only, sequenced
Agent actions
5
Taken by software
Human actions
0
Taken by a named person
Refusals
0
Blocked by the authority register
Corrections
0
Later record supersedes an earlier one
Legal hold
Held
HOLD-005

The unit

What the work was, and where it sits

Reference
CS6A-1013
Subject
Nadia Ito
Requested by
Talia Ferreira
Value
$8k
Materiality
low
Currently held by
Director, Field Service (human)
Sub-function owner
Director, Field Service
Orchestrator
Dispatch Orchestrator

Every action, in order

Actor, authority, versions in force, and the hash link to the record before it

1
Route Optimization AgenttaskCleared

Cleared check parts

2026-08-18 04:40:00ZAuthority CS6-AUTH-A1 · cap $25,000Jurisdiction UKAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
document-fetch@t9, read-only-lookup@t12
in 53c3aa95...33d823out c5e981e4...0aa4dcartifact ART-CS6A-1001-1 genesis 516d45c4...a72272
2
Parts Availability AgentgbsCleared

Cleared schedule

2026-08-18 05:32:00ZAuthority CS6-AUTH-A1 · cap $25,000Jurisdiction UKAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
ledger-write@t7, document-fetch@t9
in efc8c7bc...6b52ebout abbbaf03...13c165artifact ART-CS6A-1001-2 516d45c4...a72272 bc4ad4d2...dac2dc
3
Appointment AgenttaskCleared

Cleared dispatch

2026-08-18 06:24:00ZAuthority CS6-AUTH-A1 · cap $25,000Jurisdiction UKAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
document-fetch@t9, read-only-lookup@t12
in 4c023497...02349aout 6b69f82a...f072d1artifact ART-CS6A-1001-3 bc4ad4d2...dac2dc e4e0f217...e6362f
4
On-site Evidence AgenttaskCleared

Cleared execute

2026-08-18 07:16:00ZAuthority CS6-AUTH-A1 · cap $25,000Jurisdiction UKAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
document-fetch@t9, read-only-lookup@t12
in 453f927c...24acddout 5690a9d6...27390aartifact ART-CS6A-1001-4 e4e0f217...e6362f 9bb0e908...08a805
5
Job Closure AgentgbsHeld

Holding at evidence

2026-08-18 08:08:00ZAuthority CS6-AUTH-A1 · cap $25,000Jurisdiction UKAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
ledger-write@t7, document-fetch@t9
in 3e76db2b...df8784out 77427095...e3530cartifact ART-CS6A-1001-5 9bb0e908...08a805 631f4151...d53ba2

Authority relied on

Who was allowed to do this, up to what value, in which jurisdictions

CS6-AUTH-A1ActiveDispatch Orchestrator

Any unit on a field service dispatch line where every intake check passed, the policy in force is current, and the value sits inside the cap below.

Cap $250,000US · UK · DE · SG · AUDelegated from Director, Field ServiceExpires 2026-12-27

Versions in force

Exactly what was running when these actions were taken

KindIdentifierVersionStatusOwner
modelextract-lite2.9currentPlatform model council
policycustomer-commitmentsv5currentChief revenue officer
prompttask-executionp21currentShared service engineering
toolsetledger-writet7currentFinance systems
toolsetread-only-lookupt12currentPlatform engineering
toolsetdocument-fetcht9currentShared service engineering

Gates on this line

The control points this unit had to clear

This line runs without a formal gate.

Records schedule and holds

How long this evidence must be kept, and whether it is frozen

CUST-5Y5 years
Customer commitment and service evidence
Consumer claim windows and revenue recognition audit trail.
Deleted at five years from the last account activity.
HOLD-005active
Customer complaint escalation — service credits
A pattern of service credit refusals was raised with a consumer regulator. Held until the regulator confirms it will not open a formal matter.
Custodian Head of Consumer Law · requested by Chief Customer Officer

What this pack proves, and what it does not

Read this before you rely on it

It does prove
  • Every action carries a named actor, an actor kind, and a timestamp.
  • Every action names the authority grant that permitted it and the cap that grant carries.
  • Every action stamps the model, prompt, policy and tool versions in force at that moment.
  • Corrections are additive. A later record supersedes an earlier one and says why; the earlier record is never edited or deleted.
  • The chain is re-hashed live on this page, so a single altered field is detected immediately.
It does not prove
  • It is not tamper-proof against an attacker with write access to the store, who could rewrite the whole chain from genesis. Making that impossible requires publishing chain tips to a store this application cannot write to. That anchor is not built, and this page does not claim it.
  • The evidence in this demonstration is modeled from a simulated estate, not captured from production systems.
  • Identity here is the actor name recorded on the action. Cryptographic agent identity and signed attestation are a separate piece of work.