LensReading which lens this session carries.

Auditor evidence pack

Field job at evidence

Customer Service · Field Service Dispatch · line CS6A · Job to Completion.

Chain verified

Every record links to the one before it and hashes to its stored value. 5 records were re-hashed on this page load, in order, starting from the genesis value. Nothing was read from a cached verdict.

hash = sha256(prevHash + "|" + JSON{seq, unitRef, actor, action, outcome, occurredAt})

Records
5
Append-only, sequenced
Agent actions
5
Taken by software
Human actions
0
Taken by a named person
Refusals
0
Blocked by the authority register
Corrections
0
Later record supersedes an earlier one
Legal hold
Held
HOLD-005

The unit

What the work was, and where it sits

Reference
CS6A-1013
Subject
Nadia Ito
Requested by
Talia Ferreira
Value
$8k
Materiality
low
Currently held by
Director, Field Service (human)
Sub-function owner
Director, Field Service
Orchestrator
Dispatch Orchestrator

Every action, in order

Actor, authority, versions in force, and the hash link to the record before it

1
Route Optimization AgenttaskCleared

Cleared check parts

2026-08-18 04:40:00ZAuthority CS6-AUTH-A1 · cap $25,000Jurisdiction UKAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
document-fetch@t9, read-only-lookup@t12
in 53c3aa95...33d823out c5e981e4...0aa4dcartifact ART-CS6A-1001-1 genesis → 516d45c4...a72272
2
Parts Availability AgentgbsCleared

Cleared schedule

2026-08-18 05:32:00ZAuthority CS6-AUTH-A1 · cap $25,000Jurisdiction UKAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
ledger-write@t7, document-fetch@t9
in efc8c7bc...6b52ebout abbbaf03...13c165artifact ART-CS6A-1001-2 516d45c4...a72272 → bc4ad4d2...dac2dc
3
Appointment AgenttaskCleared

Cleared dispatch

2026-08-18 06:24:00ZAuthority CS6-AUTH-A1 · cap $25,000Jurisdiction UKAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
document-fetch@t9, read-only-lookup@t12
in 4c023497...02349aout 6b69f82a...f072d1artifact ART-CS6A-1001-3 bc4ad4d2...dac2dc → e4e0f217...e6362f
4
On-site Evidence AgenttaskCleared

Cleared execute

2026-08-18 07:16:00ZAuthority CS6-AUTH-A1 · cap $25,000Jurisdiction UKAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
document-fetch@t9, read-only-lookup@t12
in 453f927c...24acddout 5690a9d6...27390aartifact ART-CS6A-1001-4 e4e0f217...e6362f → 9bb0e908...08a805
5
Job Closure AgentgbsHeld

Holding at evidence

2026-08-18 08:08:00ZAuthority CS6-AUTH-A1 · cap $25,000Jurisdiction UKAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
ledger-write@t7, document-fetch@t9
in 3e76db2b...df8784out 77427095...e3530cartifact ART-CS6A-1001-5 9bb0e908...08a805 → 631f4151...d53ba2

Authority relied on

Who was allowed to do this, up to what value, in which jurisdictions

CS6-AUTH-A1ActiveDispatch Orchestrator

Any unit on a field service dispatch line where every intake check passed, the policy in force is current, and the value sits inside the cap below.

Cap $250,000US · UK · DE · SG · AUDelegated from Director, Field ServiceExpires 2026-12-27

Versions in force

Exactly what was running when these actions were taken

KindIdentifierVersionStatusOwner
modelextract-lite2.9currentPlatform model council
policycustomer-commitmentsv5currentChief revenue officer
prompttask-executionp21currentShared service engineering
toolsetledger-writet7currentFinance systems
toolsetread-only-lookupt12currentPlatform engineering
toolsetdocument-fetcht9currentShared service engineering

Gates on this line

The control points this unit had to clear

This line runs without a formal gate.

Records schedule and holds

How long this evidence must be kept, and whether it is frozen

CUST-5Y5 years
Customer commitment and service evidence
Consumer claim windows and revenue recognition audit trail.
Deleted at five years from the last account activity.
HOLD-005active
Customer complaint escalation — service credits
A pattern of service credit refusals was raised with a consumer regulator.
Custodian Head of Consumer Law · requested by Chief Customer Officer

What this pack proves, and what it does not

Read this before you rely on it

It does prove
  • Every action carries a named actor, an actor kind, and a timestamp.
  • Every action names the authority grant that permitted it and the cap that grant carries.
  • Every action stamps the model, prompt, policy and tool versions in force at that moment.
  • Corrections are additive. A later record supersedes an earlier one and says why
  • The chain is re-hashed live on this page, so a single altered field is detected immediately.
It does not prove
  • It is not tamper-proof against an attacker with write access to the store, who could rewrite the whole chain from genesis.
  • The evidence in this demonstration is modeled from a simulated estate, not captured from production systems.
  • Identity here is the actor name recorded on the action.