Separation of concerns
Segregation of duties
Six duty pairs that should not sit in one pair of hands. more
Health
Whether incompatible duties are separated
Segregation rules in force, the conflicts detected against them and how many have been mitigated.
The duty pairs
What each rule separates, how it is enforced, and how many holders it currently finds.
The oldest control in existence. more
A gate approved by the person who owns the work upstream of it is a formality. more
Writing the rule and then judging compliance with it collapses two independent checks into one opinion.
A rating signed by the person whose numbers it grades is a self-assessment. more
Self-delegation makes the authority register circular. more
This is the difference between "we have gates" and "the gates were tested by someone who does not run them".
Who holds both sides most often
Concentration matters more than the raw count. more
Conflict register
69 matching, showing up to 120
| Reference | Holder | Where | Both sides | Owner and fix | State |
|---|---|---|---|---|---|
| SOD-04-5CA578F2SOD-04 | Director, Demand DevelopmentSub-function owner and rating attester | SalesDemand Qualification | A. Owns 9 agents running at autonomy level 83 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-C587AE39SOD-04 | Director, Sales EnablementSub-function owner and rating attester | SalesSales Enablement | A. Owns 9 agents running at autonomy level 75 B. Stands behind the A estate rating that grades those same agents | Head of Platform SecurityA second approver from a different reporting line has been added to the gate. moredue 2026-09-30 | Mitigated |
| SOD-04-6785D0B3SOD-04 | Director, Sales CompensationSub-function owner and rating attester | SalesIncentive Compensation | A. Owns 9 agents running at autonomy level 78 B. Stands behind the A estate rating that grades those same agents | Head of AI Business ServicesThe gate has been reassigned to the function leader one level above the station owner.due 2026-10-01 | In remediation |
| SOD-04-A43AB709SOD-04 | Director, Market IntelligenceSub-function owner and rating attester | MarketingMarket & Competitive Intelligence | A. Owns 9 agents running at autonomy level 76 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-329397EFSOD-04 | VP Demand GenerationSub-function owner and rating attester | MarketingDemand Generation | A. Owns 9 agents running at autonomy level 80 B. Stands behind the A estate rating that grades those same agents | Head of Agent OperationsAccepted for now with a named risk owner and a review date, because no second qualified approver exists in this sub-function.due 2026-10-03 | Mitigated |
| SOD-04-E9D1A83FSOD-04 | Director, ContentSub-function owner and rating attester | MarketingContent Studio | A. Owns 9 agents running at autonomy level 75 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-288AD5FFSOD-04 | Director, Campaign OperationsSub-function owner and rating attester | MarketingCampaign Orchestration | A. Owns 9 agents running at autonomy level 78 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-EDCE525FSOD-04 | Director, Field MarketingSub-function owner and rating attester | MarketingField & Events | A. Owns 9 agents running at autonomy level 69 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-A414174FSOD-04 | Director, Marketing OperationsSub-function owner and rating attester | MarketingMarketing Ops & MarTech | A. Owns 9 agents running at autonomy level 72 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-8ED6B2B7SOD-04 | Director, Marketing AnalyticsSub-function owner and rating attester | MarketingAttribution & Analytics | A. Owns 9 agents running at autonomy level 60 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-C1E5909ASOD-04 | Director, Revenue DataSub-function owner and rating attester | Revenue Growth ManagementCRM Data Stewardship | A. Owns 8 agents running at autonomy level 83 B. Stands behind the A estate rating that grades those same agents | Head of AI Business ServicesThe gate has been reassigned to the function leader one level above the station owner.due 2026-08-30 | Mitigated |
| SOD-04-FAF5A3CCSOD-04 | Director, Order ManagementSub-function owner and rating attester | Revenue Growth ManagementBooking & Order Management | A. Owns 8 agents running at autonomy level 82 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-E9B9F165SOD-04 | Director, Billing OperationsSub-function owner and rating attester | Revenue Growth ManagementBilling Interlock | A. Owns 8 agents running at autonomy level 81 B. Stands behind the A estate rating that grades those same agents | Head of Agent OperationsAccepted for now with a named risk owner and a review date, because no second qualified approver exists in this sub-function.due 2026-09-01 | In remediation |
| SOD-04-B82B2479SOD-04 | VP Revenue Growth ManagementSub-function owner and rating attester | Revenue Growth ManagementForecast Integrity | A. Owns 8 agents running at autonomy level 64 B. Stands behind the A estate rating that grades those same agents | Head of Platform SecurityA second approver from a different reporting line has been added to the gate. moredue 2026-09-02 | In remediation |
| SOD-04-E99423EFSOD-04 | Director, Revenue SystemsSub-function owner and rating attester | Revenue Growth ManagementSystems & Integration | A. Owns 8 agents running at autonomy level 72 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-913E67C9SOD-04 | Director, Legal OperationsSub-function owner and rating attester | LegalOutside Counsel Management | A. Owns 8 agents running at autonomy level 79 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-280789F4SOD-04 | Director, Procurement AnalyticsSub-function owner and rating attester | Procurement & Source-to-PaySpend Analytics | A. Owns 8 agents running at autonomy level 93 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-B165E632SOD-04 | Director, Contract ManagementSub-function owner and rating attester | Procurement & Source-to-PayContract Execution | A. Owns 8 agents running at autonomy level 76 B. Stands behind the A estate rating that grades those same agents | Head of Platform SecurityA second approver from a different reporting line has been added to the gate. moredue 2026-09-06 | In remediation |
| SOD-04-B3F6BD8FSOD-04 | Director, Supplier ManagementSub-function owner and rating attester | Procurement & Source-to-PaySupplier Onboarding | A. Owns 8 agents running at autonomy level 78 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-8837589DSOD-04 | Director, Accounts Payable OperationsSub-function owner and rating attester | Procurement & Source-to-PayInvoice & Three-Way Match | A. Owns 9 agents running at autonomy level 90 B. Stands behind the A estate rating that grades those same agents | Group Financial ControllerCompensating detective control: every clearance by the conflicted holder is sampled at 100 per cent rather than by attribute.due 2026-09-08 | In remediation |
| SOD-04-DD5FA687SOD-04 | Director, Payment OperationsSub-function owner and rating attester | Procurement & Source-to-PayPayment Interlock | A. Owns 8 agents running at autonomy level 77 B. Stands behind the A estate rating that grades those same agents | Head of Agent OperationsAccepted for now with a named risk owner and a review date, because no second qualified approver exists in this sub-function.due 2026-09-09 | In remediation |
| SOD-04-CAA7262ESOD-04 | Director, Inventory ManagementSub-function owner and rating attester | Supply ChainInventory Optimization | A. Owns 8 agents running at autonomy level 84 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-B1DBF898SOD-04 | Director, LogisticsSub-function owner and rating attester | Supply ChainLogistics & Transportation | A. Owns 9 agents running at autonomy level 82 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-191E39A8SOD-04 | Director, Fulfillment OperationsSub-function owner and rating attester | Supply ChainWarehouse & Fulfillment | A. Owns 8 agents running at autonomy level 84 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-B3E293ECSOD-04 | Director, Supplier CollaborationSub-function owner and rating attester | Supply ChainSupplier Collaboration | A. Owns 8 agents running at autonomy level 79 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-889A8218SOD-04 | Director, Platform EngineeringSub-function owner and rating attester | EngineeringBuild | A. Owns 8 agents running at autonomy level 76 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-BC8F1ABBSOD-04 | Director, Release EngineeringSub-function owner and rating attester | EngineeringRelease & Deployment | A. Owns 8 agents running at autonomy level 81 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-7D79943ESOD-04 | Director, Site ReliabilitySub-function owner and rating attester | EngineeringSite Reliability | A. Owns 9 agents running at autonomy level 82 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-B1682013SOD-04 | Director, Engineering EffectivenessSub-function owner and rating attester | EngineeringTechnical Debt | A. Owns 8 agents running at autonomy level 71 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-BCE8F019SOD-04 | Director, Developer PlatformSub-function owner and rating attester | EngineeringDeveloper Experience | A. Owns 8 agents running at autonomy level 85 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-E496C9ACSOD-04 | Director, Security EngineeringSub-function owner and rating attester | EngineeringSecurity Engineering | A. Owns 8 agents running at autonomy level 72 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-366EC505SOD-04 | Director, External InnovationSub-function owner and rating attester | Research & DevelopmentExternal Collaboration | A. Owns 8 agents running at autonomy level 61 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-6E02FF2FSOD-04 | Director, R&D AnalyticsSub-function owner and rating attester | Research & DevelopmentPortfolio Analytics | A. Owns 8 agents running at autonomy level 67 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-255F6FC1SOD-04 | VP Financial Planning & AnalysisSub-function owner and rating attester | FinanceFP&A & Planning | A. Owns 8 agents running at autonomy level 51 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-5511AC68SOD-04 | Director, BudgetingSub-function owner and rating attester | FinanceBudgeting & Forecasting | A. Owns 8 agents running at autonomy level 72 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-3DE1FFE3SOD-04 | Director, Management ReportingSub-function owner and rating attester | FinanceManagement Reporting | A. Owns 8 agents running at autonomy level 81 B. Stands behind the AA estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-11794D4CSOD-04 | Corporate ControllerSub-function owner and rating attester | FinanceRecord-to-Report & Close | A. Owns 9 agents running at autonomy level 77 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-07E6D1B5SOD-04 | Director, Internal ControlsSub-function owner and rating attester | FinanceInternal Controls & Audit Interlock | A. Owns 8 agents running at autonomy level 77 B. Stands behind the A estate rating that grades those same agents | Head of Platform SecurityA second approver from a different reporting line has been added to the gate. moredue 2026-09-26 | In remediation |
| SOD-04-8E013C93SOD-04 | Director, Profitability AnalyticsSub-function owner and rating attester | FinanceCost & Profitability | A. Owns 8 agents running at autonomy level 55 B. Stands behind the A estate rating that grades those same agents | Head of AI Business ServicesThe gate has been reassigned to the function leader one level above the station owner.due 2026-09-27 | In remediation |
| SOD-04-A0A91D4ASOD-04 | VP Talent AcquisitionSub-function owner and rating attester | Human ResourcesTalent Acquisition | A. Owns 12 agents running at autonomy level 70 B. Stands behind the A estate rating that grades those same agents | Group Financial ControllerCompensating detective control: every clearance by the conflicted holder is sampled at 100 per cent rather than by attribute.due 2026-09-28 | Mitigated |
| SOD-04-D272E99BSOD-04 | Director, Employee ExperienceSub-function owner and rating attester | Human ResourcesOnboarding | A. Owns 9 agents running at autonomy level 80 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-2C6A74CCSOD-04 | Director, Learning & CapabilitySub-function owner and rating attester | Human ResourcesLearning & Development | A. Owns 9 agents running at autonomy level 73 B. Stands behind the A estate rating that grades those same agents | Head of Platform SecurityA second approver from a different reporting line has been added to the gate. moredue 2026-09-30 | In remediation |
| SOD-04-BA18A6ABSOD-04 | Director, Service DeskSub-function owner and rating attester | Information TechnologyService Desk | A. Owns 8 agents running at autonomy level 82 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-0ED4D4CFSOD-04 | Director, Identity & Access ManagementSub-function owner and rating attester | Information TechnologyIdentity & Access | A. Owns 9 agents running at autonomy level 84 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-3715F7BFSOD-04 | Director, Workplace TechnologySub-function owner and rating attester | Information TechnologyEnd-User Compute | A. Owns 8 agents running at autonomy level 74 B. Stands behind the A estate rating that grades those same agents | Head of Agent OperationsAccepted for now with a named risk owner and a review date, because no second qualified approver exists in this sub-function.due 2026-10-03 | Mitigated |
| SOD-04-48069863SOD-04 | Director, Cloud InfrastructureSub-function owner and rating attester | Information TechnologyInfrastructure & Cloud | A. Owns 8 agents running at autonomy level 78 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-E460F8A2SOD-04 | Director, Application ServicesSub-function owner and rating attester | Information TechnologyApplication Management | A. Owns 8 agents running at autonomy level 72 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-F48951F0SOD-04 | Director, Security OperationsSub-function owner and rating attester | Information TechnologyCybersecurity Operations | A. Owns 9 agents running at autonomy level 80 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-D45EC696SOD-04 | Director, IT Asset ManagementSub-function owner and rating attester | Information TechnologyAsset & License | A. Owns 8 agents running at autonomy level 87 B. Stands behind the A estate rating that grades those same agents | Head of Agent OperationsAccepted for now with a named risk owner and a review date, because no second qualified approver exists in this sub-function.due 2026-08-28 | In remediation |
| SOD-04-B1EACC1CSOD-04 | Director, Change ManagementSub-function owner and rating attester | Information TechnologyChange & Release | A. Owns 8 agents running at autonomy level 87 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-9969630DSOD-04 | Director, IT Financial ManagementSub-function owner and rating attester | Information TechnologyIT Financial Management | A. Owns 8 agents running at autonomy level 66 B. Stands behind the A estate rating that grades those same agents | Head of AI Business ServicesThe gate has been reassigned to the function leader one level above the station owner.due 2026-08-30 | Mitigated |
| SOD-04-90DAA907SOD-04 | Director, Workplace ServicesSub-function owner and rating attester | AdministrationFacilities & Workplace | A. Owns 11 agents running at autonomy level 73 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-ECC07752SOD-04 | Director, Travel & ExpenseSub-function owner and rating attester | AdministrationTravel & Expense | A. Owns 11 agents running at autonomy level 77 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-03EC3239SOD-04 | Director, Fleet & AssetsSub-function owner and rating attester | AdministrationFleet & Assets | A. Owns 9 agents running at autonomy level 78 B. Stands behind the A estate rating that grades those same agents | Head of Platform SecurityA second approver from a different reporting line has been added to the gate. moredue 2026-09-02 | Mitigated |
| SOD-04-728F1B69SOD-04 | Director, Corporate ServicesSub-function owner and rating attester | AdministrationCorporate Services | A. Owns 10 agents running at autonomy level 76 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-7184A79BSOD-04 | Manager, Hospitality ServicesSub-function owner and rating attester | AdministrationHospitality & Reception | A. Owns 9 agents running at autonomy level 83 B. Stands behind the A estate rating that grades those same agents | Group Financial ControllerCompensating detective control: every clearance by the conflicted holder is sampled at 100 per cent rather than by attribute.due 2026-09-04 | In remediation |
| SOD-04-27D7598ESOD-04 | Director, Tier-1 ServiceSub-function owner and rating attester | Customer ServiceTier-1 Resolution | A. Owns 10 agents running at autonomy level 81 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-B37F18AASOD-04 | Director, Technical SupportSub-function owner and rating attester | Customer ServiceTier-2 Technical | A. Owns 10 agents running at autonomy level 68 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-E65AD3FDSOD-04 | Director, Service OperationsSub-function owner and rating attester | Customer ServiceCase Management | A. Owns 10 agents running at autonomy level 89 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-15B66F27SOD-04 | Head of Knowledge ManagementSub-function owner and rating attester | Customer ServiceKnowledge Management | A. Owns 10 agents running at autonomy level 71 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-C928CE04SOD-04 | Director, Field ServiceSub-function owner and rating attester | Customer ServiceField Service Dispatch | A. Owns 10 agents running at autonomy level 75 B. Stands behind the A estate rating that grades those same agents | Head of Agent OperationsAccepted for now with a named risk owner and a review date, because no second qualified approver exists in this sub-function.due 2026-09-09 | In remediation |
| SOD-04-ECCB0185SOD-04 | Director, Warranty & ReturnsSub-function owner and rating attester | Customer ServiceWarranty & Returns | A. Owns 10 agents running at autonomy level 84 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-956BBC67SOD-04 | Head of Service AnalyticsSub-function owner and rating attester | Customer ServiceService Analytics | A. Owns 10 agents running at autonomy level 54 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-9BE269F2SOD-04 | Tower Lead, Hire-to-RetireSub-function owner and rating attester | AI GBS & Global Business ServicesH2R Control Tower | A. Owns 12 agents running at autonomy level 78 B. Stands behind the A estate rating that grades those same agents | Group Financial ControllerCompensating detective control: every clearance by the conflicted holder is sampled at 100 per cent rather than by attribute.due 2026-09-12 | Mitigated |
| SOD-04-05AEDEF5SOD-04 | Tower Lead, Source-to-PaySub-function owner and rating attester | AI GBS & Global Business ServicesS2P Control Tower | A. Owns 12 agents running at autonomy level 85 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-51ECE3FCSOD-04 | Tower Lead, Order-to-CashSub-function owner and rating attester | AI GBS & Global Business ServicesO2C Control Tower | A. Owns 12 agents running at autonomy level 84 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-DD55BC4CSOD-04 | Tower Lead, Record-to-ReportSub-function owner and rating attester | AI GBS & Global Business ServicesR2R Control Tower | A. Owns 12 agents running at autonomy level 79 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-19FCAF72SOD-04 | Head of AutomationSub-function owner and rating attester | AI GBS & Global Business ServicesAutomation Factory | A. Owns 11 agents running at autonomy level 68 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
| SOD-04-948CDD61SOD-04 | Head of Master DataSub-function owner and rating attester | AI GBS & Global Business ServicesMaster Data Management | A. Owns 11 agents running at autonomy level 79 B. Stands behind the A estate rating that grades those same agents | No owner assigned | Detected, unowned |
Actions
What is waiting on a person
A separation rule is only real when somebody unwinds the combinations it forbids. more
Start unwinding a detected conflict
Found by the rule and nobody has picked it up.
Finish a remediation already underway
Owner named, plan written, not yet closed.
Escalate a conflict past its date
Past the remediation date on the record and still combining both duties.
Decide whether a detective rule should block
These rules report a conflict after the fact instead of preventing it.
Operations
What this desk is allowed to start
A surface that only reports is not operable. more
Trigger and bound
This desk can raise, reassign or mitigate a conflict, and it can change a rule between detective and blocking. more
Live observability
What the record shows right now
Conflict states across the estate. more
Current distribution
385 conflicts
Is policy and strategy coming to fruition
Whether the written intent is holding here
351 live conflicts against 6 written rules, and 5 of those rules cannot stop anything.
Not holding on the record
The written position is that no single holder should be able to both initiate and approve the same class of commitment. more
One rule is blocking and five are detective. SOD-01 is refused at the decision interface — the person who raised a work item cannot approve it, the attempt fails with the rule named, and a refusal record is written to the evidence spine. The other five are found and listed but not prevented, because in a sub-function with one senior person there is genuinely nobody else to hold the second duty. Naming the conflict and giving it an owner is the compensating control, and 291 of them do not have one yet.
The live detector and the standing register are computed by the same code, so they cannot drift apart. 4 conflicts are visible to the detector but have never been triaged onto the register. 4 rows on the register are no longer found in the estate and can be closed.