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CTL-015 · Decision quality

Override rate is monitored by agent class

A rising override rate demotes an agent rather than being absorbed silently.

Effective
Domain
Decision quality
Scope
enterprise
Frequency
monthly
Operation
Automated
Control owner
Head of Agent Operations · engineering
Tester of record
internal-audit
Last tested
Aug 10, 2026
Next due
Sep 09, 2026 · in 22d

What counts as evidence for this control

Written before the test, so a tester cannot choose the evidence that suits the result

Override rate series per agent class with the demotion threshold marked.

Test history

3 tests on record

3,480 items sampled
TestPeriodSample methodSizePassFailResultTesterTested
CT-015-01Q3 month 2 2026full population8808800PassS. Nakamura
Internal Audit
Aug 10, 2026
CT-015-02Q3 month 1 2026full population164016400PassD. Okoye
Internal Audit
Jul 10, 2026
CT-015-03Q2 2026full population9609600PassR. Whitfield
Internal Audit
Jun 09, 2026

Exceptions raised against this control

None raised

No exception has been raised against this control.

What this page is, and what it is not

Read this before quoting a result

The test results on this page are a modeled test history for a modeled estate. They demonstrate the shape of independent control testing — a named tester outside the operating team, a stated sample method, a sample size, a pass and fail count, and evidence citations that resolve into the chain — not the audited results of a live enterprise.

12 of 12 evidence citations on this control resolve to a record in the evidence spine. Every citation resolves; each one links through to the sealed record it refers to.

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