Prove · item 21

Benefit realization ledger

Three numbers, never one. more

Health

What has been claimed and what has been proved

Benefit lines by verification state, and the variance between claimed and realized value.

A benefit realization ledger reconciled to a general ledger needs the customer’s actual baseline figures and account structure. more

Claimed, realized, verified by period

FY25 Q3 through the open quarter — the three numbers never converge

FY25 Q396 lines

Claimed

$143.12m

Realized

$119.33m

Verified

$50.34m

41 of 96 lines posted to a journal · verified is 35% of claimed

FY25 Q496 lines

Claimed

$207.86m

Realized

$173.46m

Verified

$83.17m

54 of 96 lines posted to a journal · verified is 40% of claimed

FY26 Q196 lines

Claimed

$265.79m

Realized

$219.14m

Verified

$94.61m

46 of 96 lines posted to a journal · verified is 36% of claimed

FY26 Q296 lines

Claimed

$316.91m

Realized

$263.58m

Verified

$124.09m

49 of 96 lines posted to a journal · verified is 39% of claimed

FY26 Q3open — not yet verifiable96 lines

Claimed

$177.19m

Realized

$145.74m

Verified

—

Nothing in an open quarter has been verified. more

Where the claim went

$158.16m of claimed benefit did not realize — decomposed by cause

Scope70 lines · $28.93m

Method mismatch62 lines · $28.17m

Timing72 lines · $26.04m

Rate55 lines · $25.97m

Unexplained60 lines · $24.53m

Volume60 lines · $24.49m

Within tolerance5 lines · $42.3k

60 lines carrying $24.53m of shortfall have no attributed cause. That bucket is kept as its own category rather than folded into timing, because a variance you cannot explain is a different problem from one you can.

Verification status

Cash lines by how far the number has been checked

Partly verified167 lines · $344.69m

Not verified170 lines · $331.41m

Period open96 lines · $145.74m

Verified23 lines · $50.75m

Disputed24 lines · $48.67m

24 lines worth $48.67m are disputed — they rest on a baseline that was signed and then challenged, so they stay in the ledger flagged rather than being withdrawn or quietly counted.

Reconciliation to the general ledger

Closed cash benefit by account, with the count of lines that actually reached a journal

Account	Ledger	Claimed	Realized	Verified	Posted	Owner
6100 Salaries and wages Fully loaded permanent payroll. more	Corporate GL	$80.06m	$68.32m	$21.96m	11/32	Ana Duarte, Group Financial Controller
6120 Contract and temporary labor Agency and contractor spend. more	Corporate GL	$40.32m	$32.24m	$15.07m	12/20	Ana Duarte, Group Financial Controller
6300 Professional and advisory services External counsel, advisory and audit support. more	Corporate GL	$15.85m	$12.84m	$2.50m	3/8	Ana Duarte, Group Financial Controller
6500 Outsourced services, shared centers Managed-service fees for the shared towers. more	Corporate GL	$797.45m	$662.12m	$312.68m	164/324	Sofia Lindqvist, Finance Business Partner, Operations

190 of 384 closed cash lines carry a journal reference. The remainder are recorded benefit that has not touched the general ledger — visible here, and never counted as cash.

Largest unexplained variances

The lines a controller would ask about first

Line	Claimed	Realized	Shortfall
Executive Support BEN-011-2026Q1 · CC-5010 · 6100 Internal audit could not trace part of the realized figure to a driver. more	$4.62m	$3.05m	$1.57m
Finance Systems BEN-023-2026Q2 · CC-4010 · 6500 Internal audit could not trace part of the realized figure to a driver. more	$4.32m	$3.19m	$1.12m
Territory & Quota Planning BEN-050-2026Q2 · CC-1010 · 6500 Internal audit could not trace part of the realized figure to a driver. more	$2.84m	$1.76m	$1.08m
O2C Control Tower BEN-001-2026Q2 · CC-5030 · 6500 Internal audit could not trace part of the realized figure to a driver. more	$7.14m	$6.07m	$1.07m
Regulatory Science BEN-004-2026Q1 · CC-3020 · 6500 Internal audit could not trace part of the realized figure to a driver. more	$5.59m	$4.53m	$1.06m
Data Science & Modeling BEN-008-2025Q4 · CC-3020 · 6500 Internal audit could not trace part of the realized figure to a driver. more	$3.75m	$2.70m	$1.05m
Contract Lifecycle BEN-021-2026Q2 · CC-2010 · 6500 Internal audit could not trace part of the realized figure to a driver. more	$4.34m	$3.30m	$1.04m
Supply Planning BEN-009-2026Q2 · CC-2030 · 6500 Internal audit could not trace part of the realized figure to a driver. more	$5.68m	$4.66m	$1.02m
Fleet & Assets BEN-037-2026Q1 · CC-5010 · 6500 Internal audit could not trace part of the realized figure to a driver. more	$2.94m	$2.15m	$794.0k
Technical Debt BEN-028-2025Q4 · CC-3010 · 6120 Internal audit could not trace part of the realized figure to a driver. more	$2.56m	$1.87m	$692.3k
Revenue Recognition Interlock BEN-012-2026Q2 · CC-1030 · 6500 Internal audit could not trace part of the realized figure to a driver. more	$5.46m	$4.80m	$655.2k
Developer Experience BEN-031-2026Q1 · CC-3010 · 6500 Internal audit could not trace part of the realized figure to a driver. more	$3.25m	$2.60m	$650.4k

Benefit that is not cash

Recorded, never converted

$86.94m

175 cycle-time and quality lines

Faster cycle time and fewer defects are real benefits and they are not money until somebody removes a cost or wins revenue on the back of them. more

Held out of the ledger entirely

No baseline, so no claim

$223.64m

58 sub-functions with no locked measurement

96 sub-functions have a baseline and can carry a claim. The rest cannot, so their benefit is absent from every number on this page.

See the gap register

Cost center rollup

Closed cash benefit by the center that owns the budget

Cost center	Owner	Claimed	Realized	Verified	Lines
CC-5030AI GBS, function line	Sofia Lindqvist	$94.70m	$83.12m	$44.68m	32
CC-2030Supply Chain	Sofia Lindqvist	$88.33m	$73.71m	$35.77m	36
CC-3010Engineering	Daniel Okoye	$84.27m	$67.25m	$30.15m	36
CC-4010Finance	Marta Alvarez	$80.11m	$65.58m	$34.02m	32
CC-4030Information Technology	Daniel Okoye	$71.30m	$59.40m	$33.42m	28
CC-4020Human Resources	Marta Alvarez	$70.46m	$55.54m	$31.40m	28
CC-5010Administration	Marta Alvarez	$69.87m	$58.76m	$16.66m	32
CC-1030Revenue Growth Management	Ravi Menon	$67.06m	$54.48m	$35.11m	24
CC-1020Marketing	Ravi Menon	$61.04m	$52.65m	$13.04m	24
CC-3020Research and Development	Daniel Okoye	$54.90m	$46.19m	$20.00m	16
CC-2020Procurement	Sofia Lindqvist	$53.37m	$45.60m	$19.53m	28
CC-2010Legal	Sofia Lindqvist	$49.22m	$38.96m	$11.58m	24
CC-5020Customer Service	Ravi Menon	$45.51m	$38.81m	$9.08m	20
CC-1010Sales	Ravi Menon	$43.54m	$35.47m	$17.77m	24

Actions

What is waiting on a person

Verification is the whole point of this page. more

170

Verify a claimed benefit

Claimed, never checked against the ledger.

Close a line waiting on period close

Cannot be verified until the books close.

Explain a variance

The gap between claimed and realized has no stated cause.

Settle a disputed line

Finance and the function disagree on the number.

Operations

What this desk is allowed to start

A surface that only reports is not operable. more

Trigger and bound

This desk can build a benefit line from a locked baseline and a measured outcome, and it can flag a variance. more

Live observability

What the record shows right now

Verification state of every benefit line on the record. more

Current distribution

655 lines

Verified234%

Partially verified16725%

Awaiting close9615%

Non-cash17527%

Unverified17026%

Disputed244%

Is policy and strategy coming to fruition

Whether the written intent is holding here

23 of 655 benefit lines are fully verified. 170 have never been checked.

Not holding on the record

The strategy position is that automation on this estate pays for itself and that the payment is provable. more

What this page is, and what it is not

A benefit realization ledger reconciled to a general ledger needs the customer’s actual baseline figures and account structure. more

The three-number structure, the account mapping, the variance taxonomy and the exclusion rule are real mechanisms. more

Across four closed quarters, $933.68m was claimed, $775.51m realized and $352.21m independently verified. Verified is 38% of claimed. That distance is not a failure of the ledger, it is the ledger working — an instrument that reported the three numbers as one would be worth less.

$86.94m of cycle-time and quality benefit is recorded and excluded from every cash figure here, and $223.64m more never entered the ledger because there is no baseline behind it. Both exclusions make the headline smaller. That is the intended direction.