Prove · baseline BL-037

Fleet & Assets

Fleet & Assets, all regions, as run before the agents were switched on. more

Baseline register

How it was measured

Activity survey

Method

Activity survey

Method note

Self-reported effort allocation collected from the team. more

Window

FY25 Q2, eight weeks, shortened

Sample

10,784

Confidence in the method

0.52

Sign-off

Who accepted this as the number to beat

Status

Provisional

Signed by

nobody has signed this

Role

—

Signed

never

Caveat carried with the number

Measured but not signed. more

Where the benefit lands

Account and cost center this baseline reconciles to

General ledger account

6500 · Outsourced services, shared centers

Managed-service fees for the shared towers. more

Corporate GL · Third party · owner Sofia Lindqvist, Finance Business Partner, Operations

Cost center

CC-5010 · Administration

Global · owner Marta Alvarez · annual budget $33.17m

Administrationfunction view

Benefit lines resting on this baseline

10 lines · $12.29m claimed · $9.68m realized · $0 verified

Period	Category	Claimed	Realized	Verified	Status	Variance	Journal
FY25 Q3	Outsourced cost	$1.58m	$1.57m	not verified	Not verified	Timing Benefit landed one period later than claimed. more	not posted
FY25 Q4	Outsourced cost	$2.30m	$1.72m	not verified	Not verified	Volume Seasonal volume ran ahead of baseline, which flatters the realized figure rather than the claim.	not posted
FY26 Q1	Outsourced cost	$2.94m	$2.15m	not verified	Not verified	Unexplained Internal audit could not trace part of the realized figure to a driver. more	not posted
FY26 Q2	Outsourced cost	$3.51m	$2.28m	not verified	Not verified	Timing Benefit landed one period later than claimed. more	not posted
FY26 Q3	Outsourced cost	$1.96m	$1.96m	not verified	Period open	Period open The period is not closed. more	not posted
FY25 Q3	Quality	$348.4k	$278.7k	not verified	Non cash	Non cash This is a cycle time or quality improvement. more	not posted
FY25 Q4	Quality	$506.0k	$470.6k	not verified	Non cash	Non cash This is a cycle time or quality improvement. more	not posted
FY26 Q1	Quality	$647.0k	$562.9k	not verified	Non cash	Non cash This is a cycle time or quality improvement. more	not posted
FY26 Q2	Quality	$771.4k	$524.6k	not verified	Non cash	Non cash This is a cycle time or quality improvement. more	not posted
FY26 Q3	Quality	$431.3k	$362.3k	not verified	Non cash	Non cash This is a cycle time or quality improvement. more	not posted

What this record is, and what it is not

A benefit realization ledger reconciled to a general ledger needs the customer’s actual baseline figures and account structure. more

The measurement window ran FY25 Q2, eight weeks, shortened over a sample of 10,784. That sample size is on the page because a baseline drawn from twelve cases and one drawn from forty thousand are not the same instrument, and averaging them into a single confidence figure would hide which one you are looking at.

0 of 5 cash lines resting on this baseline carry a journal reference. A benefit line with no journal reference has not touched the general ledger, so it is shown as claimed rather than counted as realized cash.