LensReading which lens this session carries.

Prove · baseline BL-050

Territory & Quota Planning

Territory & Quota Planning, all regions, as run before the agents were switched on. Owner at the time of measurement: VP Sales Strategy.

Baseline register
Status
Locked and signed
confidence 0.78
Cost per unit
$2728.44
1,755 units in the window
Cycle time
8.4 days
pre-agent, measured end to end
Quality
88.0%
first-pass yield
Claimed on this baseline
$9.97m
$2.87m independently verified
Posted to the ledger
2 of 5
cash lines with a journal reference

How it was measured

Time and motion

Method
Time and motion
Method note
Observed task timing on a case sample, extrapolated to the population. Extrapolation error is carried, not removed.
Window
FY24 Q3, thirteen weeks
Sample
123
Confidence in the method
0.78

Sign-off

Who accepted this as the number to beat

Status
Locked and signed
Signed by
Sofia Lindqvist
Role
Finance Business Partner, Operations
Signed
22.2 months ago
Caveat carried with the number
Locked and signed, but the method carries extrapolation error that is not removed. Treat the figure as a range, not a point.

Where the benefit lands

Account and cost center this baseline reconciles to

General ledger account
6500 · Outsourced services, shared centers
Managed-service fees for the shared towers. Volume-priced, so a throughput change moves this account within one billing cycle.
Corporate GL · Third party · owner Sofia Lindqvist, Finance Business Partner, Operations
Cost center
CC-1010 · Sales
Global · owner Ravi Menon · annual budget $21.78m
Salesfunction viewEV-BL-050evidence chain

Benefit lines resting on this baseline

5 lines · $9.97m claimed · $7.45m realized · $2.87m verified

PeriodCategoryClaimedRealizedVerifiedStatusVarianceJournal
FY25 Q3Outsourced cost$1.28m$963.4knot verifiedNot verified
Unexplained
Internal audit could not trace part of the realized figure to a driver. The untraced amount stays in the variance column.
not posted
FY25 Q4Outsourced cost$1.87m$1.25m$1.09mPartly verified
Timing
Benefit landed one period later than claimed. The run rate is intact; the period attribution was wrong.
JV-2025Q4-0104
FY26 Q1Outsourced cost$2.39m$1.93m$1.78mPartly verified
Rate
The blended labor rate used in the claim sits above the rate actually charged to the cost center.
JV-2026Q1-0105
FY26 Q2Outsourced cost$2.84m$1.76mnot verifiedNot verified
Unexplained
Internal audit could not trace part of the realized figure to a driver. The untraced amount stays in the variance column.
not posted
FY26 Q3Outsourced cost$1.59m$1.54mnot verifiedPeriod open
Period open
The period is not closed. The realized figure is a run rate, not a result, and nothing in it has been verified.
not posted
What this record is, and what it is not

A benefit realization ledger reconciled to a general ledger needs the customer’s actual baseline figures and account structure. Modeled numbers demonstrate the instrument and prove nothing about the business case.

The measurement window ran FY24 Q3, thirteen weeks over a sample of 123. That sample size is on the page because a baseline drawn from twelve cases and one drawn from forty thousand are not the same instrument, and averaging them into a single confidence figure would hide which one you are looking at.

2 of 5 cash lines resting on this baseline carry a journal reference. A benefit line with no journal reference has not touched the general ledger, so it is shown as claimed rather than counted as realized cash.