Zoom 3 of 3 — line
At-risk Save
Transactional line · Sales · Expansion & Renewals
Runs when: Runs transactional. Starts when an upstream system posts an event.
7731
units a week
76%
touchless
6
stations
6.7h
timetable
7.4h
actual
+10%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. more
- 01
Detect churn signal
Workflowrun by Renewal Risk Agent
dwell 118msla 199mqueued 31 - 02
Diagnose
Workflowrun by Usage Signal Agent
dwell 139msla 184mqueued 28 - 03
Select save play
Workflowrun by Uplift Modeling Agent
dwell 68msla 158mqueued 11 - 04
Approve concession
Policyrun by VP Customer Growth
Gate: Held for a named human when the unit exceeds the renewal decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver VP Customer Growth
dwell 535msla 1190mqueued 0 - 05
Execute
Workflowrun by Save Play Agent
dwell 41msla 65mqueued 29 - 06
Track
Workflowrun by Expansion Signal Agent
dwell 115msla 260mqueued 0
Live trains on this line
9 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| SL9B-1005 | Renewal at detect churn signal Daniel Mensah | Expansion Signal Agent agent | $37k | In flight | 1h 57m / 3h 19m |
| SL9B-1012 | Renewal at execute Zara Costa | Retention Doctrine Agent agent | $59k | In flight | 18m / 1h 5m |
| SL9B-1015 | Renewal at approve concession Owen Voss | Save Play Agent agent | $37k | Evidence posted | 13h 0m / 19h 50m |
| SL9B-1023 | Renewal at diagnose Daniel Marchetti | Renewal Risk Agent agent | $63k | In flight | 4h 24m / 3h 4m |
| SL9B-1029 | Renewal at detect churn signal Kofi Nakamura | Renewal Risk Agent agent | $46k | In flight | 43m / 3h 19m |
| SL9B-1035 | Renewal at select save play Owen Lindqvist | Expansion Signal Agent agent | $39k | In flight | 49m / 2h 38m |
| SL9B-1045 | Renewal at execute Tomas Baptiste | Expansion Signal Agent agent | $37k | In flight | 48m / 1h 5m |
| SL9B-1050 | Renewal at select save play Daniel Kowalski | Expansion Signal Agent agent | $65k | In flight | 30m / 2h 38m |
| SL9B-1062 | Renewal at track Clara Lindqvist | Usage Signal Agent agent | $16k | Auto-cleared | 1h 19m / 4h 20m |