Renewal at select save play
Daniel Kowalski
Sales · Expansion & Renewals · SL9B At-risk Save
$65k
value
97%
confidence
29
people affected
30m
age
2h 38m
sla
50%
progress
Currently held by
Expansion Signal Agent
An agent owns the next move
Raised by
Sofia Okafor
Requester of record
At station
Select save play
Workflow layer · station 3 of 6
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared detect churn signal
-30mRenewal Risk Agent
Inputs, rule version and output hash written to the evidence log
Cleared diagnose
-20mUsage Signal Agent
Inputs, rule version and output hash written to the evidence log
Holding at select save play
-10mUplift Modeling Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Approve concession
run by VP Customer Growth · Policy layer
Held for a named human when the unit exceeds the renewal decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver VP Customer Growth
Why the signal is what it is
Derived from time against commitment, not from the state
Green. This item is still inside the time it was committed to, and it is not close enough to that line for its materiality to pull it forward. Green says nothing about who holds it: an item can be green and sitting with a person.