Renewal at diagnose

Daniel Marchetti

Sales · Expansion & Renewals · SL9B At-risk Save

$63k

value

93%

confidence

people affected

4h 24m

age

3h 4m

sla

33%

progress

Currently held by

Renewal Risk Agent

An agent owns the next move

Raised by

Farrah Sandoval

Requester of record

At station

Diagnose

Workflow layer · station 2 of 6

Where this train is on the line

SL9BAt-risk SaveTransactional · 6 stations

Detect churn signal

31 q

Diagnose

1 live

Select save play

11 q

Approve concession

0 q

Execute

29 q

Track

0 q

Evidence trail

Every station this unit has passed, who acted, and what they left behind

Auditor pack

This is the readable trail. more

Cleared detect churn signal
-264m
Renewal Risk Agent
Inputs, rule version and output hash written to the evidence log
Holding at diagnose
-132m
Usage Signal Agent
Inputs, rule version and output hash written to the evidence log

What happens next

The next station and its rule

Select save play

run by Uplift Modeling Agent · Workflow layer

No gate here. The agent clears this station inside its envelope and posts evidence.

Why the signal is what it is

Derived from time against commitment, not from the state

Amber. Either this item is at or past the time it was committed to and is not material enough to escalate, or it is inside the time but has burned three quarters of it while carrying high or critical materiality. Amber says nothing about who holds it: an item can be amber and moving normally through an agent.

clock 4h 24m against a commitment of 3h 4m · 143% of the time used

materiality medium · blast radius 15 records or people downstream

state in-flight — held separately, and deliberately not part of this reading

Past SLA by 1h 20m · 15 people or records downstream of this decision