LensReading which lens this session carries.
SL9B-1012In flightmedium materiality

Renewal at execute

Zara Costa

Sales · Expansion & Renewals · SL9B At-risk Save

$59k

value

98%

confidence

11

people affected

18m

age

1h 5m

sla

83%

progress

Currently held by

Retention Doctrine Agent

An agent owns the next move

Raised by

Sofia Mensah

Requester of record

At station

Execute

Workflow layer · station 5 of 6

Where this train is on the line

SL9BAt-risk SaveTransactional · 6 stations

Detect churn signal

31 q

Diagnose

28 q

Select save play

11 q

Approve concession

0 q

Execute

1 live

Track

0 q

Evidence trail

Every station this unit has passed, who acted, and what they left behind

This is the readable trail.

  1. Cleared detect churn signal

    -18m

    Renewal Risk Agent

    Inputs, rule version and output hash written to the evidence log

  2. Cleared diagnose

    -14m

    Usage Signal Agent

    Inputs, rule version and output hash written to the evidence log

  3. Cleared select save play

    -11m

    Uplift Modeling Agent

    Inputs, rule version and output hash written to the evidence log

  4. Cleared approve concession

    -7m

    VP Customer Growth

    Approval recorded with rationale and policy clause cited

  5. Holding at execute

    -4m

    Save Play Agent

    Inputs, rule version and output hash written to the evidence log

What happens next

The next station and its rule

Track

run by Expansion Signal Agent · Workflow layer

No gate here. The agent clears this station inside its envelope and posts evidence.

Why the signal is what it is

Derived from time against commitment, not from the state

Green. This item is still inside the time it was committed to, and it is not close enough to that line for its materiality to pull it forward. Green says nothing about who holds it: an item can be green and sitting with a person.

clock 18m against a commitment of 1h 5m · 28% of the time used
materiality medium · blast radius 11 records or people downstream
state in-flight — held separately, and deliberately not part of this reading