Zoom 3 of 3 — line
Supplier Performance Review
Analytical line · Administration · Corporate Services
Runs when: Runs analytical. Starts when a leader asks the question.
74
units a week
66%
touchless
5
stations
5.9d
timetable
5.0d
actual
-15%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. Gates name the rule and the human approver. Trains parked at a station are live units of work — click one to read its full evidence trail.
- 01
Pull SLA data
Workflowrun by Service Catalog Agent
dwell 517msla 1169mqueued 6 - 02
Score
Workflowrun by Request Triage Agent
dwell 131msla 270mqueued 7 - 03
Draft findings
Workflowrun by Supplier Performance Agent
dwell 181msla 421mqueued 15 - 04
Review
Policyrun by Director, Corporate Services
Gate: Held for a named human when the unit exceeds the service request decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Corporate Services
dwell 1308msla 1871mqueued 7 run by Service Level Agent
dwell 421msla 703mqueued 32
Live trains on this line
4 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| AD10B-1000 | Service request at score Priya Kowalski | Cost Allocation Agent agent | $1.5m | In flight | 2h 41m / 4h 30m |
| AD10B-1007 | Service request at pull sla data Daniel Duarte | Service Level Agent agent | $706k | In flight | 14h 43m / 19h 29m |
| AD10B-1018 | Service request at issue actions Ethan Nakamura | Corporate Services Policy Agent agent | $861k | Evidence posted | 18h 3m / 11h 43m |
| AD10B-1022 | Service request at review Anika Duarte | Cost Allocation Agent agent | $2.4m | In flight | 1d 16h / 1d 7h |