Service request at review

Anika Duarte

Administration · Corporate Services · AD10B Supplier Performance Review

$2.4m

value

84%

confidence

people affected

1d 16h

age

1d 7h

sla

80%

progress

Currently held by

Cost Allocation Agent

An agent owns the next move

Raised by

Yuki Haddad

Requester of record

At station

Review

Policy layer · station 4 of 5

Where this train is on the line

AD10BSupplier Performance ReviewAnalytical · 5 stations

Pull SLA data

6 q

Score

7 q

Draft findings

15 q

Review

1 live

Issue actions

32 q

Evidence trail

Every station this unit has passed, who acted, and what they left behind

Auditor pack

This is the readable trail. more

Cleared pull sla data
-2455m
Service Catalog Agent
Inputs, rule version and output hash written to the evidence log
Cleared score
-1841m
Request Triage Agent
Inputs, rule version and output hash written to the evidence log
Cleared draft findings
-1228m
Supplier Performance Agent
Inputs, rule version and output hash written to the evidence log
Holding at review
-614m
Director, Corporate Services
Inputs, rule version and output hash written to the evidence log

What happens next

The next station and its rule

Issue actions

run by Service Level Agent · Workflow layer

No gate here. The agent clears this station inside its envelope and posts evidence.

Why the signal is what it is

Derived from time against commitment, not from the state

Red. This item is past the time it was committed to and it is either high or critical materiality or wide enough downstream to matter. Red says nothing about who holds it: an item can be red and still be moving through an agent that has not stopped.

clock 1d 16h against a commitment of 1d 7h · 131% of the time used

materiality high · blast radius 7 records or people downstream

state in-flight — held separately, and deliberately not part of this reading

Past SLA by 9h 44m · 7 people or records downstream of this decision

Open the escalation lane