LensReading which lens this session carries.

Auditor evidence pack

Field job at invoice

Customer Service · Field Service Dispatch · line CS6A · Job to Completion. This pack names every action taken on this unit, who or what took it, the authority that permitted it, and the model, prompt and policy versions in force at that moment.

Chain verified

Every record links to the one before it and hashes to its stored value. 6 records were re-hashed on this page load, in order, starting from the genesis value. Nothing was read from a cached verdict.

hash = sha256(prevHash + "|" + JSON{seq, unitRef, actor, action, outcome, occurredAt})

Records
6
Append-only, sequenced
Agent actions
5
Taken by software
Human actions
1
Taken by a named person
Refusals
0
Blocked by the authority register
Corrections
1
Later record supersedes an earlier one
Legal hold
Held
HOLD-005

The unit

What the work was, and where it sits

Reference
CS6A-1017
Subject
Simon Petrov
Requested by
Victor Okafor
Value
$61k
Materiality
medium
Currently held by
M2D spine (gbs)
Sub-function owner
Director, Field Service
Orchestrator
Dispatch Orchestrator

Every action, in order

Actor, authority, versions in force, and the hash link to the record before it

1
Appointment AgenttaskCleared

Cleared dispatch

2026-08-18 08:07:00ZAuthority CS6-AUTH-A1 · cap $250,000Jurisdiction USAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
document-fetch@t9, read-only-lookup@t12
in 1d8a8fbf...c15c66out db569c91...beb844artifact ART-CS6A-1002-1 genesis 3fe5764e...8eaca3
2
On-site Evidence AgenttaskCleared

Cleared execute

2026-08-18 08:18:00ZAuthority CS6-AUTH-A1 · cap $250,000Jurisdiction USAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
document-fetch@t9, read-only-lookup@t12
in e84f3920...700891out 57356f08...8f5e29artifact ART-CS6A-1002-2 3fe5764e...8eaca3 095391ab...eb5d25
3
Job Closure AgentgbsCleared

Cleared evidence

2026-08-18 08:28:00ZAuthority CS6-AUTH-A1 · cap $250,000Jurisdiction USAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
ledger-write@t7, document-fetch@t9
in c38e94b9...d3c5d0out 213294c4...7c9756artifact ART-CS6A-1002-3 095391ab...eb5d25 775ac9f7...3f4fde
4
Job Qualification AgentgbsCleared

Cleared close

2026-08-18 08:39:00ZAuthority CS6-AUTH-A1 · cap $250,000Jurisdiction USAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
ledger-write@t7, document-fetch@t9
in ee6dc146...6853a3out de7cfa46...4892e2artifact ART-CS6A-1002-4 775ac9f7...3f4fde 2404d214...2b9eeb
5
Job Qualification AgentgbsIn progress

Holding at invoice

2026-08-18 08:49:00ZAuthority CS6-AUTH-A1 · cap $250,000Jurisdiction USAutonomy A4Retention CUST-5YLegal hold HOLD-005
Prompt
task-execution@p21
Policy
customer-commitments@v5
Tools
ledger-write@t7, document-fetch@t9
in 3d494b52...a8a1e4out ad7b8910...f4c76fartifact ART-CS6A-1002-5 2404d214...2b9eeb 31284da5...710236
6
Director, Field Serviceaccountable-ownerCorrectioncorrects #1

Correction posted against record 1

An input was read from a stale reference and the earlier record states the wrong figure. The earlier record stands unaltered; this record carries the corrected figure and the reason.

2026-08-18 08:51:00ZAuthority CS6-AUTH-H1 · cap $250,000Jurisdiction USAutonomy A0Retention CUST-5YLegal hold HOLD-005
Model
human@n-a
Prompt
human@n-a
Policy
customer-commitments@v5
Tools
none
in 1dc850bf...f78d4dout b2fa5333...d46beaartifact ART-CS6A-1002-correction 31284da5...710236 c9c0c621...4d2b1f

Authority relied on

Who was allowed to do this, up to what value, in which jurisdictions

CS6-AUTH-A1ActiveDispatch Orchestrator

Any unit on a field service dispatch line where every intake check passed, the policy in force is current, and the value sits inside the cap below.

Cap $250,000US · UK · DE · SG · AUDelegated from Director, Field ServiceExpires 2026-12-27
CS6-AUTH-H1ActiveDirector, Field Service

Anything the agent grant refuses, plus any override of an agent outcome. An override must state what the agent concluded and why it is being set aside.

Cap $2,000,000US · UK · DE · SG · AUDelegated from Customer Service leadershipExpires 2027-04-18

Versions in force

Exactly what was running when these actions were taken

KindIdentifierVersionStatusOwner
modelextract-lite2.9currentPlatform model council
policycustomer-commitmentsv5currentChief revenue officer
prompttask-executionp21currentShared service engineering
toolsetledger-writet7currentFinance systems
toolsetread-only-lookupt12currentPlatform engineering
toolsetdocument-fetcht9currentShared service engineering

Gates on this line

The control points this unit had to clear

This line runs without a formal gate.

Records schedule and holds

How long this evidence must be kept, and whether it is frozen

CUST-5Y5 years
Customer commitment and service evidence
Consumer claim windows and revenue recognition audit trail.
Deleted at five years from the last account activity.
HOLD-005active
Customer complaint escalation — service credits
A pattern of service credit refusals was raised with a consumer regulator. Held until the regulator confirms it will not open a formal matter.
Custodian Head of Consumer Law · requested by Chief Customer Officer

What this pack proves, and what it does not

Read this before you rely on it

It does prove
  • Every action carries a named actor, an actor kind, and a timestamp.
  • Every action names the authority grant that permitted it and the cap that grant carries.
  • Every action stamps the model, prompt, policy and tool versions in force at that moment.
  • Corrections are additive. A later record supersedes an earlier one and says why; the earlier record is never edited or deleted.
  • The chain is re-hashed live on this page, so a single altered field is detected immediately.
It does not prove
  • It is not tamper-proof against an attacker with write access to the store, who could rewrite the whole chain from genesis. Making that impossible requires publishing chain tips to a store this application cannot write to. That anchor is not built, and this page does not claim it.
  • The evidence in this demonstration is modeled from a simulated estate, not captured from production systems.
  • Identity here is the actor name recorded on the action. Cryptographic agent identity and signed attestation are a separate piece of work.