Renewal Cycle

Transactional line · Sales · Expansion & Renewals

Runs when: Runs transactional. Starts when a scheduled window opens.

1834

units a week

78%

touchless

stations

18.8h

timetable

21.9h

actual

+16%

vs timetable

6 in time1 late0 late and material

Station walk

Every stage, who owns it, and what is sitting there

Each station names the agent that runs it and the layer it belongs to. more

01
Trigger at 120 days
AI GBS AI GBS depot
run by Renewal Risk Agent
dwell 142msla 337mqueued 2
SL9A-1001Renewal at trigger at 120 days4h 37m SL9A-1021Renewal at trigger at 120 days1h 25m SL9A-1038Renewal at trigger at 120 days3h 15m
02
Score risk
Workflow
run by Usage Signal Agent
dwell 104msla 123mqueued 6
SL9A-1010Renewal at score risk3h 37m
03
Model uplift
Workflow
run by Uplift Modeling Agent
dwell 142msla 171mqueued 43
04
Draft quote
AI GBS AI GBS depot
run by Renewal Risk Agent
dwell 91msla 212mqueued 29
05
Rep review
Policy
run by VP Customer Growth
Gate: Held for a named human when the unit exceeds the renewal decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver VP Customer Growth
dwell 412msla 716mqueued 8
SL9A-1019Renewal at rep review8h 34m SL9A-1028Renewal at rep review9h 22m
06
Negotiate
Workflow
run by Expansion Signal Agent
dwell 133msla 208mqueued 6
SL9A-1042Renewal at negotiate2h 17m
07
Book
AI GBS AI GBS depot interchange to revenue-operations
run by Renewal Risk Agent
dwell 52msla 97mqueued 14

Live trains on this line

7 units in motion right now

Ref	Work	Held by	Value	Status	Age / SLA
SL9A-1001	Renewal at trigger at 120 days Aaron Nakamura	O2C spine gbs	$52k	In flight	4h 37m / 5h 37m
SL9A-1010	Renewal at score risk Bruno Ellery	Expansion Signal Agent agent	$61k	In flight	3h 37m / 2h 3m
SL9A-1019	Renewal at rep review Lukas Duarte	Usage Signal Agent agent	$91k	In flight	8h 34m / 11h 56m
SL9A-1021	Renewal at trigger at 120 days Naomi Whitfield	O2C spine gbs	$41k	In flight	1h 25m / 5h 37m
SL9A-1028	Renewal at rep review Leila Delgado	Usage Signal Agent agent	$75k	In flight	9h 22m / 11h 56m
SL9A-1038	Renewal at trigger at 120 days Yuki Okafor	O2C spine gbs	$67k	In flight	3h 15m / 5h 37m
SL9A-1042	Renewal at negotiate Victor Kowalski	Retention Doctrine Agent agent	$85k	Evidence posted	2h 17m / 3h 28m