Zoom 3 of 3 — line
Case Study Production
Transactional line · Marketing · Customer Advocacy
Runs when: Runs transactional. Starts when a scheduled window opens.
3417
units a week
69%
touchless
7
stations
9.7h
timetable
11.2h
actual
+15%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. more
- 01
Identify candidate
Workflowrun by Advocate Identification Agent
dwell 114msla 256mqueued 14 - 02
Secure consent
Policyrun by Director, Customer Advocacy
Gate: Held for a named human when the unit exceeds the advocacy asset decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Customer Advocacy
dwell 289msla 640mqueued 2 - 03
Interview
Workflowrun by Case Study Drafting Agent
dwell 26msla 59mqueued 14 - 04
Draft
Workflowrun by Review Solicitation Agent
dwell 12msla 19mqueued 20 - 05
Customer approve
Policyrun by Director, Customer Advocacy
Gate: Held for a named human when the unit exceeds the advocacy asset decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Customer Advocacy
dwell 225msla 280mqueued 5 run by Director, Customer Advocacy
Gate: Held for a named human when the unit exceeds the advocacy asset decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Customer Advocacy
dwell 110msla 144mqueued 9- 07
Publish
Workflowrun by Advocacy Orchestrator
dwell 126msla 151mqueued 10
Live trains on this line
7 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| MK9A-1001 | Advocacy asset at draft Owen Sandoval | Case Study Drafting Agent agent | $78k | In flight | 7m / 19m |
| MK9A-1013 | Advocacy asset at publish Talia Bianchi | Case Study Drafting Agent agent | $58k | Auto-cleared | 4h 10m / 2h 31m |
| MK9A-1016 | Advocacy asset at draft Mei Farouk | Advocate Identification Agent agent | $14k | In flight | 23m / 19m |
| MK9A-1026 | Advocacy asset at draft Bruno Adeyemi | Case Study Drafting Agent agent | $11k | In flight | 10m / 19m |
| MK9A-1031 | Advocacy asset at secure consent Wren Ito | Director, Customer Advocacy human | $69k | Human hold | 9h 39m / 10h 40m |
| MK9A-1040 | Advocacy asset at identify candidate Ethan Whitfield | Advocate Health Agent agent | $85k | In flight | 1h 5m / 4h 16m |
| MK9A-1045 | Advocacy asset at legal clear Callum Kaplan | Advocacy Orchestrator agent | $37k | Evidence posted | 28m / 2h 24m |