Order at human resolve
Sanjay Raman
Revenue Growth Management · Booking & Order Management · RO4B Order Exception
$25k
value
84%
confidence
15
people affected
20h 59m
age
11h 25m
sla
80%
progress
Currently held by
Order Policy Agent
An agent owns the next move
Raised by
Leila Ito
Requester of record
At station
Human resolve
Policy layer · station 4 of 5
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared detect exception
-1259mOrder Validation Agent
Inputs, rule version and output hash written to the evidence log
Cleared classify
-944mCredit Check Agent
Inputs, rule version and output hash written to the evidence log
Cleared auto-resolve
-630mOrder Validation Agent
Spine control pack posted, three-way evidence attached
Holding at human resolve
-315mDirector, Order Management
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Re-submit
run by Order Validation Agent · AI GBS layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Handed to the AI GBS depot
Why the signal is what it is
Derived from time against commitment, not from the state
Amber. Either this item is at or past the time it was committed to and is not material enough to escalate, or it is inside the time but has burned three quarters of it while carrying high or critical materiality. Amber says nothing about who holds it: an item can be amber and moving normally through an agent.
Past SLA by 9h 34m · 15 people or records downstream of this decision