LensReading which lens this session carries.
MK9C-1004Human holdlow materiality

Advocacy asset at monitor sentiment

Priya Brennan

Marketing · Customer Advocacy · MK9C Review Program

$20k

value

58%

confidence

414

people affected

1h 11m

age

2h 2m

sla

75%

progress

Currently held by

Director, Customer Advocacy

A person owns the next move

Raised by

Farrah Petrov

Requester of record

At station

Monitor sentiment

Workflow layer · station 3 of 4

Where this train is on the line

MK9CReview ProgramTransactional · 4 stations

Target advocates

32 q

Solicit

46 q

Monitor sentiment

1 live

Escalate negative

0 q

Evidence trail

Every station this unit has passed, who acted, and what they left behind

This is the readable trail.

  1. Cleared target advocates

    -71m

    Advocate Identification Agent

    Inputs, rule version and output hash written to the evidence log

  2. Cleared solicit

    -47m

    Advocate Identification Agent

    Spine control pack posted, three-way evidence attached

  3. Holding at monitor sentiment

    -24m

    Case Study Drafting Agent

    Inputs, rule version and output hash written to the evidence log

What happens next

The next station and its rule

Escalate negative

run by Director, Customer Advocacy · Policy layer

Held for a named human when the unit exceeds the advocacy asset decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

approver Director, Customer Advocacy

Why the signal is what it is

Derived from time against commitment, not from the state

Green. This item is still inside the time it was committed to, and it is not close enough to that line for its materiality to pull it forward. Green says nothing about who holds it: an item can be green and sitting with a person.

clock 1h 11m against a commitment of 2h 2m · 58% of the time used
materiality low · blast radius 414 records or people downstream
state human-hold — held separately, and deliberately not part of this reading