Advocacy asset at monitor sentiment
Priya Brennan
Marketing · Customer Advocacy · MK9C Review Program
$20k
value
58%
confidence
414
people affected
1h 11m
age
2h 2m
sla
75%
progress
Currently held by
Director, Customer Advocacy
A person owns the next move
Raised by
Farrah Petrov
Requester of record
At station
Monitor sentiment
Workflow layer · station 3 of 4
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. The same actions are held in the append-only evidence spine with their authority grant, version stamps and hash links; open the auditor pack to see them.
Cleared target advocates
-71mAdvocate Identification Agent
Inputs, rule version and output hash written to the evidence log
Cleared solicit
-47mAdvocate Identification Agent
Spine control pack posted, three-way evidence attached
Holding at monitor sentiment
-24mCase Study Drafting Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Escalate negative
run by Director, Customer Advocacy · Policy layer
Held for a named human when the unit exceeds the advocacy asset decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Customer Advocacy
Why the signal is what it is
Plain reading of the current state
Red. The agent stopped. Either the value crossed a gate threshold, the confidence fell below the floor for this lane, or a policy binding it forbade the action. The clock is running and a named person owns the next move.
Open the escalation lane