LensReading which lens this session carries.
MK9B-1017In flightlow materiality

Advocacy asset at check fatigue

Rosa Baptiste

Marketing · Customer Advocacy · MK9B Reference Request

$38k

value

94%

confidence

23

people affected

5h 15m

age

3h 12m

sla

40%

progress

Currently held by

GBS spine

Running in the shared AI GBS spine

Raised by

Mei Adeyemi

Requester of record

At station

Check fatigue

AI GBS layer · station 2 of 5

Where this train is on the line

MK9BReference RequestTransactional · 5 stations

Match request

2 q

Check fatigue

1 live

Secure consent

1 q

Broker call

14 q

Log outcome

12 q

Evidence trail

Every station this unit has passed, who acted, and what they left behind

This is the readable trail.

  1. Cleared match request

    -315m

    Advocate Identification Agent

    Inputs, rule version and output hash written to the evidence log

  2. Holding at check fatigue

    -158m

    Advocate Identification Agent

    Spine control pack posted, three-way evidence attached

What happens next

The next station and its rule

Secure consent

run by Director, Customer Advocacy · Policy layer

Held for a named human when the unit exceeds the advocacy asset decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

approver Director, Customer Advocacy

Why the signal is what it is

Derived from time against commitment, not from the state

Amber. Either this item is at or past the time it was committed to and is not material enough to escalate, or it is inside the time but has burned three quarters of it while carrying high or critical materiality. Amber says nothing about who holds it: an item can be amber and moving normally through an agent.

clock 5h 15m against a commitment of 3h 12m · 164% of the time used
materiality low · blast radius 23 records or people downstream
state in-flight — held separately, and deliberately not part of this reading

Past SLA by 2h 3m · 23 people or records downstream of this decision