Service review at frame question
Maeve Whitfield
AI GBS & Global Business Services · Service Delivery Management · GB9D Service Delivery Model Position
$26.7m
value
88%
confidence
14
people affected
2d 15h
age
2d 23h
sla
17%
progress
Currently held by
Stakeholder Reporting Agent
An agent owns the next move
Raised by
Sofia Lindqvist
Requester of record
At station
Frame question
Strategy layer · station 1 of 6
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Holding at frame question
-3825mSLA Monitoring Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Gather evidence
run by Capacity Balancing Agent · Strategy layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Why the signal is what it is
Derived from time against commitment, not from the state
Amber. Either this item is at or past the time it was committed to and is not material enough to escalate, or it is inside the time but has burned three quarters of it while carrying high or critical materiality. Amber says nothing about who holds it: an item can be amber and moving normally through an agent.