Claim at aggregate defects
Wren Mensah
Customer Service · Warranty & Returns · CS7B Supplier Recovery
$11k
value
88%
confidence
24
people affected
4h 11m
age
4h 27m
sla
20%
progress
Currently held by
Repair vs Replace Agent
An agent owns the next move
Raised by
Farrah Baptiste
Requester of record
At station
Aggregate defects
Workflow layer · station 1 of 5
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Holding at aggregate defects
-251mWarranty Validation Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Build claim
run by Return Authorization Agent · Workflow layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Why the signal is what it is
Derived from time against commitment, not from the state
Green. This item is still inside the time it was committed to, and it is not close enough to that line for its materiality to pull it forward. Green says nothing about who holds it: an item can be green and sitting with a person.