Field job at source alternative
Naomi Whitfield
Customer Service · Field Service Dispatch · CS6C Parts Escalation
$25k
value
79%
confidence
21
people affected
14m
age
40m
sla
40%
progress
Currently held by
On-site Evidence Agent
An agent owns the next move
Raised by
Hiro Baptiste
Requester of record
At station
Source alternative
Workflow layer · station 2 of 5
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. The same actions are held in the append-only evidence spine with their authority grant, version stamps and hash links; open the auditor pack to see them.
Cleared detect shortage
-14mJob Qualification Agent
Inputs, rule version and output hash written to the evidence log
Holding at source alternative
-7mSkills Matching Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Approve
run by Director, Field Service · Policy layer
Held for a named human when the unit exceeds the field job decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Field Service
Why the signal is what it is
Plain reading of the current state
Amber. The agent completed the work but the outcome fell into a sampling band, so it posted evidence for review rather than closing silently. Work carries on; a human confirms after the fact.