Field job at re-sequence
Farrah Nakamura
Customer Service · Field Service Dispatch · CS6B Same-day Re-optimization
$18k
value
87%
confidence
21
people affected
2h 46m
age
1h 23m
sla
40%
progress
Currently held by
Dispatch Orchestrator
An agent owns the next move
Raised by
Elena Mensah
Requester of record
At station
Re-sequence
Workflow layer · station 2 of 5
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared detect disruption
-166mJob Qualification Agent
Inputs, rule version and output hash written to the evidence log
Holding at re-sequence
-83mSkills Matching Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Notify customer
run by Job Qualification Agent · AI GBS layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Handed to the AI GBS depot
Why the signal is what it is
Derived from time against commitment, not from the state
Amber. Either this item is at or past the time it was committed to and is not material enough to escalate, or it is inside the time but has burned three quarters of it while carrying high or critical materiality. Amber says nothing about who holds it: an item can be amber and moving normally through an agent.
Past SLA by 1h 23m · 21 people or records downstream of this decision