Field job at notify customer
Ethan Duarte
Customer Service · Field Service Dispatch · CS6B Same-day Re-optimization
$13k
value
89%
confidence
26
people affected
39m
age
4h 2m
sla
60%
progress
Currently held by
M2D spine
Running in the shared AI GBS spine
Raised by
Ethan Ferreira
Requester of record
At station
Notify customer
AI GBS layer · station 3 of 5
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared detect disruption
-39mJob Qualification Agent
Inputs, rule version and output hash written to the evidence log
Cleared re-sequence
-26mSkills Matching Agent
Inputs, rule version and output hash written to the evidence log
Holding at notify customer
-13mJob Qualification Agent
Spine control pack posted, three-way evidence attached
What happens next
The next station and its rule
Confirm
run by Parts Availability Agent · Workflow layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Why the signal is what it is
Derived from time against commitment, not from the state
Green. This item is still inside the time it was committed to, and it is not close enough to that line for its materiality to pull it forward. Green says nothing about who holds it: an item can be green and sitting with a person.