Field job at confirm
Marcus Bianchi
Customer Service · Field Service Dispatch · CS6B Same-day Re-optimization
$53k
value
70%
confidence
39
people affected
1h 24m
age
1h 17m
sla
80%
progress
Currently held by
Job Closure Agent
An agent owns the next move
Raised by
Maeve Brennan
Requester of record
At station
Confirm
Workflow layer · station 4 of 5
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared detect disruption
-84mJob Qualification Agent
Inputs, rule version and output hash written to the evidence log
Cleared re-sequence
-63mSkills Matching Agent
Inputs, rule version and output hash written to the evidence log
Cleared notify customer
-42mJob Qualification Agent
Spine control pack posted, three-way evidence attached
Holding at confirm
-21mParts Availability Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Execute
run by Appointment Agent · Workflow layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Why the signal is what it is
Derived from time against commitment, not from the state
Amber. Either this item is at or past the time it was committed to and is not material enough to escalate, or it is inside the time but has burned three quarters of it while carrying high or critical materiality. Amber says nothing about who holds it: an item can be amber and moving normally through an agent.
Past SLA by 7m · 39 people or records downstream of this decision