Article at detect gap

Rafael Ellery

Customer Service · Knowledge Management · CS5A Gap to Published Article

$8k

value

61%

confidence

462

people affected

3h 21m

age

1h 52m

sla

17%

progress

Currently held by

Head of Knowledge Management

A person owns the next move

Raised by

Priya Whitfield

Requester of record

At station

Detect gap

Workflow layer · station 1 of 6

Where this train is on the line

CS5AGap to Published ArticleTransactional · 6 stations

Detect gap

1 live

Draft article

16 q

Verify accuracy

7 q

Localize

20 q

Publish

13 q

Measure

6 q

Evidence trail

Every station this unit has passed, who acted, and what they left behind

Auditor pack

This is the readable trail. more

Holding at detect gap
-201m
Gap Detection Agent
Inputs, rule version and output hash written to the evidence log

What happens next

The next station and its rule

Draft article

run by Article Authoring Agent · Workflow layer

No gate here. The agent clears this station inside its envelope and posts evidence.

Why the signal is what it is

Derived from time against commitment, not from the state

Red. This item is past the time it was committed to and it is either high or critical materiality or wide enough downstream to matter. Red says nothing about who holds it: an item can be red and still be moving through an agent that has not stopped.

clock 3h 21m against a commitment of 1h 52m · 179% of the time used

materiality low · blast radius 462 records or people downstream

state human-hold — held separately, and deliberately not part of this reading

Past SLA by 1h 29m · 462 people or records downstream of this decision

Open the escalation lane