Article at publish
Simon Sandoval
Customer Service · Knowledge Management · CS5A Gap to Published Article
$58k
value
87%
confidence
35
people affected
1h 26m
age
1h 16m
sla
83%
progress
Currently held by
AI-OPS spine
Running in the shared AI GBS spine
Raised by
Amara Ferreira
Requester of record
At station
Publish
AI GBS layer · station 5 of 6
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared detect gap
-86mGap Detection Agent
Inputs, rule version and output hash written to the evidence log
Cleared draft article
-69mArticle Authoring Agent
Inputs, rule version and output hash written to the evidence log
Cleared verify accuracy
-52mHead of Knowledge Management
Approval recorded with rationale and policy clause cited
Cleared localize
-34mFreshness Agent
Spine control pack posted, three-way evidence attached
Holding at publish
-17mFreshness Agent
Spine control pack posted, three-way evidence attached
What happens next
The next station and its rule
Measure
run by Usage Analytics Agent · Workflow layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Why the signal is what it is
Derived from time against commitment, not from the state
Amber. Either this item is at or past the time it was committed to and is not material enough to escalate, or it is inside the time but has burned three quarters of it while carrying high or critical materiality. Amber says nothing about who holds it: an item can be amber and moving normally through an agent.
Past SLA by 10m · 35 people or records downstream of this decision