LensReading which lens this session carries.
CS10C-1001In flighthigh materiality

Roster at draft allocation

Priya Voss

Customer Service · Workforce Management · CS10C Outsourcer Allocation

$2.1m

value

92%

confidence

16

people affected

3h 1m

age

5h 2m

sla

60%

progress

Currently held by

Shrinkage Agent

An agent owns the next move

Raised by

Aaron Petrov

Requester of record

At station

Draft allocation

Workflow layer · station 3 of 5

Where this train is on the line

CS10COutsourcer AllocationAnalytical · 5 stations

Model demand

43 q

Score partners

8 q

Draft allocation

1 live

Approve

7 q

Issue

22 q

Evidence trail

Every station this unit has passed, who acted, and what they left behind

This is the readable trail.

  1. Cleared model demand

    -181m

    Volume Forecast Agent

    Inputs, rule version and output hash written to the evidence log

  2. Cleared score partners

    -121m

    Capacity Model Agent

    Inputs, rule version and output hash written to the evidence log

  3. Holding at draft allocation

    -60m

    Shift Scheduling Agent

    Inputs, rule version and output hash written to the evidence log

What happens next

The next station and its rule

Approve

run by Director, Workforce Management · Policy layer

Held for a named human when the unit exceeds the roster decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

approver Director, Workforce Management

Why the signal is what it is

Derived from time against commitment, not from the state

Green. This item is still inside the time it was committed to, and it is not close enough to that line for its materiality to pull it forward. Green says nothing about who holds it: an item can be green and sitting with a person.

clock 3h 1m against a commitment of 5h 2m · 60% of the time used
materiality high · blast radius 16 records or people downstream
state in-flight — held separately, and deliberately not part of this reading