Roster at confirm
Owen Costa
Customer Service · Workforce Management · CS10B Intraday Rebalance
$86k
value
85%
confidence
13
people affected
2h 44m
age
2h 29m
sla
100%
progress
Currently held by
Workforce Management Orchestrator
An agent owns the next move
Raised by
Grace Muller
Requester of record
At station
Confirm
Workflow layer · station 5 of 5
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. The same actions are held in the append-only evidence spine with their authority grant, version stamps and hash links; open the auditor pack to see them.
Cleared monitor adherence
-164mVolume Forecast Agent
Inputs, rule version and output hash written to the evidence log
Cleared detect variance
-131mCapacity Model Agent
Inputs, rule version and output hash written to the evidence log
Cleared re-allocate
-98mCapacity Model Agent
Spine control pack posted, three-way evidence attached
Cleared notify
-66mIntraday Adherence Agent
Inputs, rule version and output hash written to the evidence log
Holding at confirm
-33mShrinkage Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
This is the last station. Once it clears, the unit closes and the outcome is booked.
Why the signal is what it is
Plain reading of the current state
Green. The agent completed this station inside its authority envelope, the confidence threshold was met, and no gate rule was triggered. Nobody was asked to look at it.
Past SLA by 15m · 13 people or records downstream of this decision