Auto-renewal Run

Transactional line · Revenue Operations · Renewals & Churn Ops

Runs when: Runs transactional. Starts when an upstream system posts an event.

1062

units a week

92%

touchless

stations

7.1h

timetable

7.5h

actual

+6%

vs timetable

5 clear4 evidenced0 held

Station walk

Every stage, who owns it, and what is sitting there

Each station names the agent that runs it and the layer it belongs to. Gates name the rule and the human approver. Trains parked at a station are live units of work — click one to read its full evidence trail.

01
Detect term
AI GBS AI GBS depot
run by Renewal Calendar Agent
dwell 145msla 271mqueued 33
RO7A-1021Renewal record at detect term1h 58m
02
Verify eligibility
AI GBS AI GBS depot
run by Renewal Calendar Agent
dwell 5msla 12mqueued 14
RO7A-1029Renewal record at verify eligibility6m
03
Notify customer
AI GBS AI GBS depot
run by Renewal Calendar Agent
dwell 27msla 38mqueued 25
RO7A-1014Renewal record at notify customer40m RO7A-1060Renewal record at notify customer25m
04
Renew
AI GBS AI GBS depot
run by Renewal Calendar Agent
dwell 122msla 186mqueued 17
RO7A-1005Renewal record at renew5h 9m RO7A-1047Renewal record at renew5h 12m
05
Book
AI GBS AI GBS depot
run by Renewal Calendar Agent
dwell 98msla 205mqueued 18
RO7A-1013Renewal record at book3h 15m RO7A-1050Renewal record at book1h 14m
06
Confirm
AI GBS AI GBS depot
run by Renewal Calendar Agent
dwell 156msla 184mqueued 28
RO7A-1038Renewal record at confirm5h 1m

Live trains on this line

9 units in motion right now

Ref	Work	Held by	Value	Status	Age / SLA
RO7A-1005	Renewal record at renew Grace Brennan	O2C spine gbs	$67k	In flight	5h 9m / 3h 6m
RO7A-1013	Renewal record at book Kofi Ferreira	O2C spine gbs	$57k	In flight	3h 15m / 3h 25m
RO7A-1014	Renewal record at notify customer Yuki Duarte	O2C spine gbs	$36k	Evidence posted	40m / 38m
RO7A-1021	Renewal record at detect term Yuki Sorensen	O2C spine gbs	$28k	In flight	1h 58m / 4h 31m
RO7A-1029	Renewal record at verify eligibility Daniel Costa	O2C spine gbs	$79k	Evidence posted	6m / 12m
RO7A-1038	Renewal record at confirm Anika Achebe	O2C spine gbs	$69k	Evidence posted	5h 1m / 3h 4m
RO7A-1047	Renewal record at renew Maeve Mensah	O2C spine gbs	$46k	In flight	5h 12m / 3h 6m
RO7A-1050	Renewal record at book Amara Voss	O2C spine gbs	$40k	In flight	1h 14m / 3h 25m
RO7A-1060	Renewal record at notify customer Grace Sorensen	O2C spine gbs	$89k	Evidence posted	25m / 38m

Back to the Revenue Operations line map