Zoom 3 of 3 — line
Auto-renewal Run
Transactional line · Revenue Growth Management · Renewals & Churn Ops
Runs when: Runs transactional. Starts when an upstream system posts an event.
1062
units a week
92%
touchless
6
stations
7.1h
timetable
7.5h
actual
+6%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. more
- 01
Detect term
AI GBS AI GBS depotrun by Renewal Calendar Agent
dwell 145msla 271mqueued 33 - 02
Verify eligibility
AI GBS AI GBS depotrun by Renewal Calendar Agent
dwell 5msla 12mqueued 14 - 03
Notify customer
AI GBS AI GBS depotrun by Renewal Calendar Agent
dwell 27msla 38mqueued 25 - 04
Renew
AI GBS AI GBS depotrun by Renewal Calendar Agent
dwell 122msla 186mqueued 17 - 05
Book
AI GBS AI GBS depotrun by Renewal Calendar Agent
dwell 98msla 205mqueued 18 - 06
Confirm
AI GBS AI GBS depotrun by Renewal Calendar Agent
dwell 156msla 184mqueued 28
Live trains on this line
9 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| RO7A-1005 | Renewal record at renew Grace Brennan | O2C spine gbs | $67k | In flight | 5h 9m / 3h 6m |
| RO7A-1013 | Renewal record at book Kofi Ferreira | O2C spine gbs | $57k | In flight | 3h 15m / 3h 25m |
| RO7A-1014 | Renewal record at notify customer Yuki Duarte | O2C spine gbs | $36k | Evidence posted | 40m / 38m |
| RO7A-1021 | Renewal record at detect term Yuki Sorensen | O2C spine gbs | $28k | In flight | 1h 58m / 4h 31m |
| RO7A-1029 | Renewal record at verify eligibility Daniel Costa | O2C spine gbs | $79k | Evidence posted | 6m / 12m |
| RO7A-1038 | Renewal record at confirm Anika Achebe | O2C spine gbs | $69k | Evidence posted | 5h 1m / 3h 4m |
| RO7A-1047 | Renewal record at renew Maeve Mensah | O2C spine gbs | $46k | In flight | 5h 12m / 3h 6m |
| RO7A-1050 | Renewal record at book Amara Voss | O2C spine gbs | $40k | In flight | 1h 14m / 3h 25m |
| RO7A-1060 | Renewal record at notify customer Grace Sorensen | O2C spine gbs | $89k | Evidence posted | 25m / 38m |