Renewal record at renew

Grace Brennan

Revenue Growth Management · Renewals & Churn Ops · RO7A Auto-renewal Run

$67k

value

96%

confidence

people affected

5h 9m

age

3h 6m

sla

67%

progress

Currently held by

O2C spine

Running in the shared AI GBS spine

Raised by

Simon Costa

Requester of record

At station

Renew

AI GBS layer · station 4 of 6

Where this train is on the line

RO7AAuto-renewal RunTransactional · 6 stations

Detect term

33 q

Verify eligibility

14 q

Notify customer

25 q

Renew

1 live

Book

18 q

Confirm

28 q

Evidence trail

Every station this unit has passed, who acted, and what they left behind

Auditor pack

This is the readable trail. more

Cleared detect term
-309m
Renewal Calendar Agent
Spine control pack posted, three-way evidence attached
Cleared verify eligibility
-232m
Renewal Calendar Agent
Spine control pack posted, three-way evidence attached
Cleared notify customer
-155m
Renewal Calendar Agent
Spine control pack posted, three-way evidence attached
Holding at renew
-77m
Renewal Calendar Agent
Spine control pack posted, three-way evidence attached

What happens next

The next station and its rule

Book

run by Renewal Calendar Agent · AI GBS layer

No gate here. The agent clears this station inside its envelope and posts evidence.

Handed to the AI GBS depot

Why the signal is what it is

Derived from time against commitment, not from the state

Amber. Either this item is at or past the time it was committed to and is not material enough to escalate, or it is inside the time but has burned three quarters of it while carrying high or critical materiality. Amber says nothing about who holds it: an item can be amber and moving normally through an agent.

clock 5h 9m against a commitment of 3h 6m · 166% of the time used

materiality medium · blast radius 6 records or people downstream

state in-flight — held separately, and deliberately not part of this reading

Past SLA by 2h 3m · 6 people or records downstream of this decision