LensReading which lens this session carries.
RO7A-1014Evidence postedlow materiality

Renewal record at notify customer

Yuki Duarte

Revenue Operations · Renewals & Churn Ops · RO7A Auto-renewal Run

$36k

value

79%

confidence

36

people affected

40m

age

38m

sla

50%

progress

Currently held by

O2C spine

Running in the shared AI GBS spine

Raised by

Anika Whitfield

Requester of record

At station

Notify customer

AI GBS layer · station 3 of 6

Where this train is on the line

RO7AAuto-renewal RunTransactional · 6 stations

Detect term

33 q

Verify eligibility

14 q

Notify customer

1 live

Renew

17 q

Book

18 q

Confirm

28 q

Evidence trail

Every station this unit has passed, who acted, and what they left behind

This is the readable trail. The same actions are held in the append-only evidence spine with their authority grant, version stamps and hash links; open the auditor pack to see them.

  1. Cleared detect term

    -40m

    Renewal Calendar Agent

    Spine control pack posted, three-way evidence attached

  2. Cleared verify eligibility

    -27m

    Renewal Calendar Agent

    Spine control pack posted, three-way evidence attached

  3. Holding at notify customer

    -13m

    Renewal Calendar Agent

    Spine control pack posted, three-way evidence attached

What happens next

The next station and its rule

Renew

run by Renewal Calendar Agent · AI GBS layer

No gate here. The agent clears this station inside its envelope and posts evidence.

Handed to the AI GBS depot

Why the signal is what it is

Plain reading of the current state

Amber. The agent completed the work but the outcome fell into a sampling band, so it posted evidence for review rather than closing silently. Work carries on; a human confirms after the fact.

Past SLA by 2m · 36 people or records downstream of this decision