Zoom 3 of 3 — line
Job to Completion
Transactional line · Customer Service · Field Service Dispatch
Runs when: Runs transactional. Starts when a threshold is crossed.
5851
units a week
84%
touchless
9
stations
14.9h
timetable
16.8h
actual
+13%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. Gates name the rule and the human approver. Trains parked at a station are live units of work — click one to read its full evidence trail.
- 01
Qualify
Workflowrun by Job Qualification Agent
dwell 189msla 389mqueued 46 - 02
Match skills
Workflowrun by Skills Matching Agent
dwell 175msla 379mqueued 7 run by Route Optimization Agent
dwell 110msla 154mqueued 5- 04
Schedule
Workflowrun by Parts Availability Agent
dwell 123msla 259mqueued 34 - 05
Dispatch
Workflowrun by Appointment Agent
dwell 61msla 87mqueued 1 - 06
Execute
Workflowrun by On-site Evidence Agent
dwell 159msla 228mqueued 45 - 07
Evidence
Workflowrun by Job Closure Agent
dwell 130msla 250mqueued 24 - 08
Close
AI GBS AI GBS depotrun by Job Qualification Agent
dwell 57msla 114mqueued 6 run by Job Qualification Agent
dwell 185msla 425mqueued 15
Live trains on this line
4 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| CS6A-1001 | Field job at evidence Priya Muller | Job Closure Agent agent | $13k | Evidence posted | 1h 30m / 4h 10m |
| CS6A-1013 | Field job at evidence Nadia Ito | Director, Field Service human | $8k | Human hold | 4h 20m / 4h 10m |
| CS6A-1017 | Field job at invoice Simon Petrov | M2D spine gbs | $61k | Auto-cleared | 53m / 7h 5m |
| CS6A-1025 | Field job at match skills Simon Bianchi | On-site Evidence Agent agent | $6k | In flight | 49m / 6h 19m |