LensReading which lens this session carries.
The catalogueLegalEmployment LegalJudgment

Service LG8C

Collective Consultation

Runs judgment. Starts when a leadership team frames the question. It runs 2 times a week across 7 stations. 2 of those stations stop for a person and 5 are done by an agent, none of them on the shared spine.

Runs a week

2

111 in flight right now.

Stations

7

2 person · 5 agent · 0 spine

Agent share of steps

71%

Autonomy on this service is set at 51% against a ceiling of 56%.

Decisions a person makes

2

Held by Associate General Counsel, Employment.

Touchless

25%

Share of runs that complete without anybody opening them.

Timetable against actual

124.7h

Actual 110.7h, 14.0h under the timetable.

Operations

The lane diagram

Read it left to right.

Person2 stations and 53% of the dwellAgent5 stations and 47% of the dwellShared spine0 stations and 0% of the dwell1 crossing between lanes
Human
decides
Agent
does the work
GBS
shared spine
System
attributed by rule
Contract Lifecycle Management
Contract Lifecycle Management
Contract Lifecycle Management
Contract Lifecycle Management
Contract Lifecycle Management
Contract Lifecycle Management
Contract Lifecycle Management
Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#StationLaneWhoLayerDwellTargetIn flightSystem
1

Frame

AgentER Case Advisory Agentstrategy17h 59m24h 17m16Contract Lifecycle Management
2

Map obligations

AgentJurisdiction Rules Agentstrategy27h 44m53h 22m12Contract Lifecycle Management
3

Model sequence

AgentTermination Risk Agentstrategy21h 38m48h 46m9Contract Lifecycle Management
4

Draft plan

AgentWorks Council Agentstrategy10h 46m21h 46m45Contract Lifecycle Management
5

Challenge

AgentSettlement Drafting Agentstrategy35h44h 42m25Contract Lifecycle Management
6

Counsel ratify

Held for a named human when the unit exceeds the employment matter decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

HumanAssociate General Counsel, Employmentpolicy87h 4m189h 41m2Contract Lifecycle Management
7

Works council

Held for a named human when the unit exceeds the employment matter decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

HumanAssociate General Counsel, Employmentpolicy41h 22m86h 15m2Contract Lifecycle Management

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through.

Move something
Demand100%
2 a week is what the estate records.
Decisions handed to agents0 of 2
Cheapest decision first. The last gate never moves: something on this service always ends with a person.
People on the gates8 people
Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.
Agent speed100%
100% is the dwell the estate records today.
Person time a week
256.9h
2 items at 7,706 minutes of decision each.
Agent time a week
226.2h
6,787 minutes an item, which does not compete for a person.
Gate load
92%
Inside capacity, with 23.1h of headroom.
Stations without a person
71%
2 gates left on 7 stations.
Where an item spends its time
53% waiting on a person
47% in the agent lane
An item now takes 14,493 minutes of worked time end to end against 14,493 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.
What this model is, on Collective Consultation

The simulation is arithmetic on the estate, not a queueing model.

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking.

7 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking.

No break below was chosen.

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

7 stations, nothing waiting, nothing sent back

0 min of 10.1 days

now Frame · ER Case Advisory Agent · 18 hrs

As the ledger has it

the same stations, plus 4 categories the estate already counts

0 min of 10.9 days

now Frame · ER Case Advisory Agent · 18 hrs

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen.

What the two runs say together

4 counted categories land on this procedure.

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen.

Two clocks run. Worked time is the sum of the time the work is actually being done …

Live observability

Systems this service would touch

Attributed by rule from the function's system list.

1 systems attributed

0 of 1 returning records

The system register

Contract Lifecycle Management

Icertis · legal · bidirectional · high

modeled

7 of 7 stations attributed here · would write back

System attribution is a rule, not a reading.

Who runs it

Orchestration and accountability

Orchestrated by
Employment Legal Orchestrator
That orchestrator’s remit
Owns employment matter work end to end inside Legal. Runs 3 lines across 19 stations, drains the repeatable share into the LEGAL tower, and holds 5 human gates.
Accountable person
Associate General Counsel, Employment
Sub-function
Employment Legal
Shared spine tower
Not on the shared spine
Hand-over points
None — this service stays inside its function

Other services in this sub-function

2 alongside this one

Employment AdvisoryLG8ATermination ClearanceLG8B

What this page is and is not

This is a catalogue of the modeled estate.