Service HR8D
Rewards Philosophy Position
Runs judgment. Starts when a break condition on a live position fires. It runs 3 times a week across 6 stations. One of those stations stops for a person and 5 are done by an agent, none of them on the shared spine.
Runs a week
3
122 in flight right now.
Stations
6
1 person · 5 agent · 0 spine
Agent share of steps
83%
Autonomy on this service is set at 59% against a ceiling of 68%.
Decisions a person makes
1
Held by VP Total Rewards.
Touchless
36%
Share of runs that complete without anybody opening them.
Timetable against actual
506.3h
Actual 430.5h, 75.8h under the timetable.
Operations
The lane diagram
Read it left to right. more
Operations
Every station in order
The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.
| # | Station | Lane | Who | Layer | Dwell | Target | In flight | System |
|---|---|---|---|---|---|---|---|---|
| 1 | Frame | Agent | Market Benchmark Agent | strategy | 57h 53m | 117h 12m | 33 | Core HR and Payroll |
| 2 | Benchmark evidence | Agent | Comp Band Modeling Agent | strategy | 35h | 57h 37m | 20 | Core HR and Payroll |
| 3 | Model options | Agent | Merit Cycle Agent | strategy | 32h 10m | 73h 16m | 28 | Core HR and Payroll |
| 4 | Draft position | Agent | Equity Administration Agent | strategy | 63h 34m | 92h 48m | 6 | Core HR and Payroll |
| 5 | Challenge | Agent | Benefits Design Analytics Agent | strategy | 32h 44m | 44h 1m | 34 | Core HR and Payroll |
| 6 | Ratify Held for a named human when the unit exceeds the comp action decision envelope, when confidence falls below the floor, or when a policy clause is engaged. | Human | VP Total Rewards | policy | 174h 48m | 404h 12m | 1 | Core HR and Payroll |
Operations
Run it
Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through. more
The simulation is arithmetic on the estate, not a queueing model. more
How it runs
Run it again, going wrong
The same unit and the same stations, broken the way the estate already records breaking. more
6 stations, walked twice
Once clean, once with the categories the estate counts
This is the same unit on the same stations, breaking. more
No break below was chosen. more
One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.
As written
6 stations, nothing waiting, nothing sent back
0 min of 16.5 days
now Frame · Market Benchmark Agent · 2.4 days
As the ledger has it
the same stations, plus 3 categories the estate already counts
0 min of 16.7 days
now Frame · Market Benchmark Agent · 2.4 days
What breaks, and where it is counted
No break below was chosen. more
What the two runs say together
3 counted categories land on this procedure. more
What this run cannot claim
These breaks are shown together on one unit so the shape of a bad day fits on one screen. more
Two clocks run. Worked time is the sum of the time the work is actually being done … more
Live observability
Systems this service would touch
Attributed by rule from the function's system list. more
1 systems attributed
0 of 1 returning records
Core HR and Payroll
Workday HCM · hcm · bidirectional · critical
6 of 6 stations attributed here · would write back
System attribution is a rule, not a reading. more
Who runs it
Orchestration and accountability
- Orchestrated by
- Total Rewards Orchestrator
- That orchestrator’s remit
- Owns comp action work end to end inside Human Resources. Runs 4 lines across 25 stations, drains the repeatable share into the H2R tower, and holds 6 human gates.
- Accountable person
- VP Total Rewards
- Sub-function
- Total Rewards
- Shared spine tower
- Not on the shared spine
- Hand-over points
- None — this service stays inside its function
Other services in this sub-function
3 alongside this one
What this page is and is not
This is a catalogue of the modeled estate. more