LensReading which lens this session carries.
RO4B-1040Human holdmedium materiality

Order at auto-resolve

Aaron Voss

Revenue Growth Management · Booking & Order Management · RO4B Order Exception

$88k

value

57%

confidence

96

people affected

1h 16m

age

3h 41m

sla

60%

progress

Currently held by

Director, Order Management

A person owns the next move

Raised by

Marcus Whitfield

Requester of record

At station

Auto-resolve

AI GBS layer · station 3 of 5

Where this train is on the line

RO4BOrder ExceptionTransactional · 5 stations

Detect exception

19 q

Classify

2 q

Auto-resolve

1 live

Human resolve

8 q

Re-submit

26 q

Evidence trail

Every station this unit has passed, who acted, and what they left behind

This is the readable trail.

  1. Cleared detect exception

    -76m

    Order Validation Agent

    Inputs, rule version and output hash written to the evidence log

  2. Cleared classify

    -51m

    Credit Check Agent

    Inputs, rule version and output hash written to the evidence log

  3. Holding at auto-resolve

    -25m

    Order Validation Agent

    Spine control pack posted, three-way evidence attached

What happens next

The next station and its rule

Human resolve

run by Director, Order Management · Policy layer

Held for a named human when the unit exceeds the order decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

approver Director, Order Management

Why the signal is what it is

Derived from time against commitment, not from the state

Green. This item is still inside the time it was committed to, and it is not close enough to that line for its materiality to pull it forward. Green says nothing about who holds it: an item can be green and sitting with a person.

clock 1h 16m against a commitment of 3h 41m · 34% of the time used
materiality medium · blast radius 96 records or people downstream
state human-hold — held separately, and deliberately not part of this reading