LensReading which lens this session carries.
RO4B-1034In flightmedium materiality

Order at auto-resolve

Priya Farouk

Revenue Growth Management · Booking & Order Management · RO4B Order Exception

$83k

value

94%

confidence

16

people affected

1h 28m

age

3h 41m

sla

60%

progress

Currently held by

O2C spine

Running in the shared AI GBS spine

Raised by

Hannah Farouk

Requester of record

At station

Auto-resolve

AI GBS layer · station 3 of 5

Where this train is on the line

RO4BOrder ExceptionTransactional · 5 stations

Detect exception

19 q

Classify

2 q

Auto-resolve

1 live

Human resolve

8 q

Re-submit

26 q

Evidence trail

Every station this unit has passed, who acted, and what they left behind

This is the readable trail.

  1. Cleared detect exception

    -88m

    Order Validation Agent

    Inputs, rule version and output hash written to the evidence log

  2. Cleared classify

    -59m

    Credit Check Agent

    Inputs, rule version and output hash written to the evidence log

  3. Holding at auto-resolve

    -29m

    Order Validation Agent

    Spine control pack posted, three-way evidence attached

What happens next

The next station and its rule

Human resolve

run by Director, Order Management · Policy layer

Held for a named human when the unit exceeds the order decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

approver Director, Order Management

Why the signal is what it is

Derived from time against commitment, not from the state

Green. This item is still inside the time it was committed to, and it is not close enough to that line for its materiality to pull it forward. Green says nothing about who holds it: an item can be green and sitting with a person.

clock 1h 28m against a commitment of 3h 41m · 40% of the time used
materiality medium · blast radius 16 records or people downstream
state in-flight — held separately, and deliberately not part of this reading