Application change at vendor escalate
Simon Tanaka
Information Technology · Application Management · IT6A Application Incident
$77k
value
95%
confidence
4
people affected
19m
age
29m
sla
57%
progress
Currently held by
Vendor Escalation Agent
An agent owns the next move
Raised by
Marcus Delgado
Requester of record
At station
Vendor escalate
Workflow layer · station 4 of 7
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared detect
-19mVendor Escalation Agent
Spine control pack posted, three-way evidence attached
Cleared triage
-14mVendor Escalation Agent
Spine control pack posted, three-way evidence attached
Cleared auto-remediate
-10mVendor Escalation Agent
Spine control pack posted, three-way evidence attached
Holding at vendor escalate
-5mVendor Escalation Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Human escalate
run by Director, Application Services · Policy layer
Held for a named human when the unit exceeds the application change decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Application Services
Why the signal is what it is
Derived from time against commitment, not from the state
Green. This item is still inside the time it was committed to, and it is not close enough to that line for its materiality to pull it forward. Green says nothing about who holds it: an item can be green and sitting with a person.