Ticket at request
Nadia Okafor
Information Technology · Service Desk · IT1B Password Reset
$48k
value
74%
confidence
23
people affected
1h 32m
age
1h 23m
sla
20%
progress
Currently held by
IT spine
Running in the shared AI GBS spine
Raised by
Naomi Raman
Requester of record
At station
Request
AI GBS layer · station 1 of 5
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. The same actions are held in the append-only evidence spine with their authority grant, version stamps and hash links; open the auditor pack to see them.
Holding at request
-92mIntake & Classification Agent
Spine control pack posted, three-way evidence attached
What happens next
The next station and its rule
Verify identity
run by Intake & Classification Agent · AI GBS layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Handed to the AI GBS depot
Why the signal is what it is
Plain reading of the current state
Amber. The agent completed the work but the outcome fell into a sampling band, so it posted evidence for review rather than closing silently. Work carries on; a human confirms after the fact.
Past SLA by 9m · 23 people or records downstream of this decision