Service review at confirm recovery
Aaron Petrov
AI GBS & Global Business Services · Service Delivery Management · GB9A SLA Watch to Action
$12k
value
74%
confidence
17
people affected
11m
age
58m
sla
100%
progress
Currently held by
Delivery Policy Agent
An agent owns the next move
Raised by
Hiro Sandoval
Requester of record
At station
Confirm recovery
Workflow layer · station 5 of 5
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. The same actions are held in the append-only evidence spine with their authority grant, version stamps and hash links; open the auditor pack to see them.
Cleared monitor
-11mStakeholder Reporting Agent
Spine control pack posted, three-way evidence attached
Cleared detect breach risk
-9mStakeholder Reporting Agent
Spine control pack posted, three-way evidence attached
Cleared rebalance
-7mStakeholder Reporting Agent
Spine control pack posted, three-way evidence attached
Cleared escalate
-4mHead of Service Delivery
Approval recorded with rationale and policy clause cited
Holding at confirm recovery
-2mIncident Coordination Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
This is the last station. Once it clears, the unit closes and the outcome is booked.
Why the signal is what it is
Plain reading of the current state
Amber. The agent completed the work but the outcome fell into a sampling band, so it posted evidence for review rather than closing silently. Work carries on; a human confirms after the fact.