Service request at route or refuse
Talia Whitfield
AI GBS & Global Business Services · Service Catalog & Intake · GB5C Off-catalog Demand
$56k
value
95%
confidence
25
people affected
5h 51m
age
6h 32m
sla
75%
progress
Currently held by
Demand Intake Agent
An agent owns the next move
Raised by
Jonas Whitfield
Requester of record
At station
Route or refuse
Policy layer · station 3 of 4
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. The same actions are held in the append-only evidence spine with their authority grant, version stamps and hash links; open the auditor pack to see them.
Cleared detect
-351mCatalog Definition Agent
Inputs, rule version and output hash written to the evidence log
Cleared assess
-234mDemand Intake Agent
Inputs, rule version and output hash written to the evidence log
Holding at route or refuse
-117mHead of Service Catalog
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Feed catalog backlog
run by Routing Agent · Workflow layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Why the signal is what it is
Plain reading of the current state
Green. The agent completed this station inside its authority envelope, the confidence threshold was met, and no gate rule was triggered. Nobody was asked to look at it.