Service request at route or refuse
Marcus Costa
AI GBS & Global Business Services · Service Catalog & Intake · GB5C Off-catalog Demand
$87k
value
69%
confidence
18
people affected
42m
age
6h 32m
sla
75%
progress
Currently held by
Catalog Definition Agent
An agent owns the next move
Raised by
Nadia Achebe
Requester of record
At station
Route or refuse
Policy layer · station 3 of 4
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared detect
-42mCatalog Definition Agent
Inputs, rule version and output hash written to the evidence log
Cleared assess
-28mDemand Intake Agent
Inputs, rule version and output hash written to the evidence log
Holding at route or refuse
-14mHead of Service Catalog
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Feed catalog backlog
run by Routing Agent · Workflow layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Why the signal is what it is
Derived from time against commitment, not from the state
Green. This item is still inside the time it was committed to, and it is not close enough to that line for its materiality to pull it forward. Green says nothing about who holds it: an item can be green and sitting with a person.