Service request at route or refuse
Idris Achebe
AI GBS & Global Business Services · Service Catalog & Intake · GB5C Off-catalog Demand
$66k
value
72%
confidence
30
people affected
3h 24m
age
6h 32m
sla
75%
progress
Currently held by
Intake Analytics Agent
An agent owns the next move
Raised by
Mei Haddad
Requester of record
At station
Route or refuse
Policy layer · station 3 of 4
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. The same actions are held in the append-only evidence spine with their authority grant, version stamps and hash links; open the auditor pack to see them.
Cleared detect
-204mCatalog Definition Agent
Inputs, rule version and output hash written to the evidence log
Cleared assess
-136mDemand Intake Agent
Inputs, rule version and output hash written to the evidence log
Holding at route or refuse
-68mHead of Service Catalog
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Feed catalog backlog
run by Routing Agent · Workflow layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Why the signal is what it is
Plain reading of the current state
Amber. The agent completed the work but the outcome fell into a sampling band, so it posted evidence for review rather than closing silently. Work carries on; a human confirms after the fact.