Service request at feed catalog backlog
Leila Raman
AI GBS & Global Business Services · Service Catalog & Intake · GB5C Off-catalog Demand
$84k
value
84%
confidence
10
people affected
1h 26m
age
3h 54m
sla
100%
progress
Currently held by
Eligibility Agent
An agent owns the next move
Raised by
Yuki Nakamura
Requester of record
At station
Feed catalog backlog
Workflow layer · station 4 of 4
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. The same actions are held in the append-only evidence spine with their authority grant, version stamps and hash links; open the auditor pack to see them.
Cleared detect
-86mCatalog Definition Agent
Inputs, rule version and output hash written to the evidence log
Cleared assess
-65mDemand Intake Agent
Inputs, rule version and output hash written to the evidence log
Cleared route or refuse
-43mHead of Service Catalog
Approval recorded with rationale and policy clause cited
Holding at feed catalog backlog
-22mRouting Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
This is the last station. Once it clears, the unit closes and the outcome is booked.
Why the signal is what it is
Plain reading of the current state
Green. The agent completed this station inside its authority envelope, the confidence threshold was met, and no gate rule was triggered. Nobody was asked to look at it.