Service request at approve
Aaron Brennan
AI GBS & Global Business Services · Service Catalog & Intake · GB5B Catalog Item Change
$34k
value
80%
confidence
29
people affected
2h 12m
age
15h 8m
sla
60%
progress
Currently held by
Demand Intake Agent
An agent owns the next move
Raised by
Maeve Baptiste
Requester of record
At station
Approve
Policy layer · station 3 of 5
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. The same actions are held in the append-only evidence spine with their authority grant, version stamps and hash links; open the auditor pack to see them.
Cleared propose
-132mCatalog Definition Agent
Inputs, rule version and output hash written to the evidence log
Cleared impact assess
-88mDemand Intake Agent
Inputs, rule version and output hash written to the evidence log
Holding at approve
-44mHead of Service Catalog
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Publish
run by Catalog Definition Agent · AI GBS layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Handed to the AI GBS depot
Why the signal is what it is
Plain reading of the current state
Amber. The agent completed the work but the outcome fell into a sampling band, so it posted evidence for review rather than closing silently. Work carries on; a human confirms after the fact.