Service request at acknowledge
Idris Ellery
AI GBS & Global Business Services · Service Catalog & Intake · GB5A Request to Tower
$25k
value
93%
confidence
25
people affected
2h 38m
age
2h 12m
sla
100%
progress
Currently held by
AI-OPS spine
Running in the shared AI GBS spine
Raised by
Daniel Haddad
Requester of record
At station
Acknowledge
AI GBS layer · station 5 of 5
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared intake
-158mCatalog Definition Agent
Spine control pack posted, three-way evidence attached
Cleared classify
-126mCatalog Definition Agent
Spine control pack posted, three-way evidence attached
Cleared check entitlement
-95mCatalog Definition Agent
Spine control pack posted, three-way evidence attached
Cleared route to tower
-63mCatalog Definition Agent
Spine control pack posted, three-way evidence attached
Holding at acknowledge
-32mCatalog Definition Agent
Spine control pack posted, three-way evidence attached
What happens next
The next station and its rule
This is the last station. more
Why the signal is what it is
Derived from time against commitment, not from the state
Amber. Either this item is at or past the time it was committed to and is not material enough to escalate, or it is inside the time but has burned three quarters of it while carrying high or critical materiality. Amber says nothing about who holds it: an item can be amber and moving normally through an agent.
Past SLA by 26m · 25 people or records downstream of this decision