Cost line at dispute window
Ethan Duarte
AI GBS & Global Business Services · Cost-to-Serve Management · GB11B Chargeback Run
$23k
value
87%
confidence
27
people affected
8m
age
7m
sla
60%
progress
Currently held by
Chargeback Agent
An agent owns the next move
Raised by
Sanjay Raman
Requester of record
At station
Dispute window
Workflow layer · station 3 of 5
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared allocate
-8mUnit Cost Agent
Spine control pack posted, three-way evidence attached
Cleared validate
-5mUnit Cost Agent
Spine control pack posted, three-way evidence attached
Holding at dispute window
-3mVolume Attribution Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Resolve
run by Chargeback Agent · Workflow layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Why the signal is what it is
Derived from time against commitment, not from the state
Amber. Either this item is at or past the time it was committed to and is not material enough to escalate, or it is inside the time but has burned three quarters of it while carrying high or critical materiality. Amber says nothing about who holds it: an item can be amber and moving normally through an agent.
Past SLA by 1m · 27 people or records downstream of this decision